Responsibilities:• Planned, designed, commissioned, and monitored telecommunication and broadcasting equipment for optimal performance.• Ensured the security and integrity of telecommunication systems with robust protocols.• Collaborated with clients to tailor solutions to their standards and requirements.• Supervised and mentored team members for efficient installations and repairs.• Developed clear instructions and training materials for smooth operations and user training.• Led problem analysis and implemented enhancements for existing systems.• Rapidly resolved malfunctions and inefficiencies within systems and equipment.• Provided on-site support to swiftly reinstate system functionality and minimize disruptions.• Maintained standards of Technical Excellence• Managed software licenses and renewals• Conducted technical surveys for new system installations.

Responsibilities:•Installing and configuring computer hardware, software, systems, networks, printers, and scanners.•Monitoring and maintaining computer systems and networks.•Responding promptly to service issues and requests.•Providing technical support across the company (this may be in person or over the phone).•Setting up accounts for new users.•Repairing and replacing ICT equipment as necessary•Testing new technology.

•Developed and maintained websites for clients.•Collaborated with clients to understand their specific requirements and delivered tailored web and software solutions.•Ensured website security and data integrity by implementing best practices and security measures.•Designed and implemented MySQL databases to store and manage website data.•Configured and optimized Apache web servers for better website performance.•Utilized Python for various scripting and automation.

Responsibilities:•Installed and maintained IP camera CCTV systems.•Installed and configured operating systems and software, including MS Office.•Troubleshoot network, printer, and basic computer technical issues.•Set up, configured, and updated staff network accounts and computer software.•Ensured optimal functionality of computers, switches, routers, and other systems.•Performed backup, formatting, and restoration on desktops and laptops.•Conducted maintenance and service for IT equipment.