Craig Green Email & Phone Number

As the Founder/Owner Operator of TeamLogic IT of Reston & Tysons Corner, I’ve led the establishment and growth of my team that partners with companies in the DMV area (usually with 10+ employees) to equip them with the essential IT skill set necessary for them to stay focused on what they do best. Here's what my team and I can handle for you:Cyber-SecurityOffice networksBack-up SystemsCost-effective IT infrastructure planningHandling all those pesky minor IT crisesOur approach to IT is straightforward:> Identify current operational inefficiencies and vulnerabilities.> Create a comprehensive IT and technology systems infrastructure project management plan.> Provide the necessary support level to execute the plan effectively.My team excels at controlling costs, maximizing impact, and, most importantly, swiftly responding to and resolving issues as soon as they arise.The first step to leveraging our expertise is to get to know each other, figure out your goals, and see if we can help you get there. Phone: 571-685-8760Or, book a virtual coffee IT chat: https://calendly.com/teamlogicnova/half-hour

As a long-time listener to this incredible non-profit radio station, I felt I needed to step in when they asked for help. WPFW - 89.3 in the DMV, offer incredible programming and a fresh voice outside the mainstream media.

Arlington, Virginia, Us

Flexing my strategic watermelon cutting skills (Hat-Tip to @catherinedehoney) and joining this talented dynamic organization in their next phases of growth.

Town Councilman -- we make decisions on things such as where to put the sewer system, and how many new houses would be required to make the sewer plant upgrade more economical. Equally important, we decide when our town gets to celebrate Halloween. Member of the Planning Commission, Chairman of the Personnel Sub-Committee. Beyond the silliness, it is a mix of Personnel Management, tactical as well as strategic decision-making, budgeting, and diplomacy.I ran for County Supervisor seat and lost in 2015, a process that demanded fund-raising skills on the fly team-building and quick messaging skills.

Direct to consumer music accessories webstore. Working to add some pizzaz and oomph to a sector that's characterized by musty approaches to sellling.

Focused on helping clients improve overall conversion, AOV and other key metrics. I spend a lot of time analyzing purchase paths, product basket mixes, page designs, and finding points to improve on them. A/B testing, landing page design, product pricing strategies all fall under the general mandate of helping websites make more money.Current role has seen the creation of a new SAAS retail ecommerce site from RFP through vendor selection and on to launch. It's amazing fun building a new business from the ground up. Customer service polices, post-sales remarketing, in-cart upsell rules, return policies and more, it's all in there.

Customer Support, user safety, and content moderation at this social media start-up. I've been charged with changing our team from a reactive one to a strategic-focused group. We need to be able to scale our support through hyper growth without a 1:1 increase in cost. Successes included improving support turn-around, Net Promoter Scores and user self-support metrics.

Catch all title describing a role in charge of making sure that this startup firm is able to keep ahead of our demand curve. I've built out a large number of custom server racks, managed groups of 10+ builders and created various forecasting tools to monitor user-base growth and demand against physical & cloud capacity to guarantee we serve awesome content.

Determine conversion/sales strategy across a family of three websites. Customer, product and positioning mixes are different across these three, so I get to play with multiple approaches to the age-old problem -- more customers, more money....

Manager of Ecommerce strategy, which loosely translates to "Person in charge of keeping our web-based revenue on track." I work to define customer segments, both active and self-selected, and work through a path of revenue optimization. I'll take best practices, research, and general brainstorming in efforts to find ways to enhance performance. I lead a team of 9 User Experience Pros, 3 graphic designers and a copywriter, typically shepharding ideas from requirements to delivery.

Manage Presentation Layer Development at a multi-tier e-commerce site. In plain english, I managed 4 people, and made sure, from a day-to-day basis, that we stayed on task and target while working on multiple project timelines. We managed the HTML and scripting layers of our site. I led the on-time release of two major redesigns, and a conversion of the entire application server's webpages from JHTML to JSP.

Spokesignal is an innovation entity I had the good fortune to work in. We' created a Social Marketing platform, working fast, working smart, and having a blast. My fellow spokesignalers titled me the "Topline Chaser," since CMO was a little too stuffy sounding.

Reston, Virginia (Va), Us

Web producer type position -- interpret reuirements, develop into page flows and screen specs, deliver to engineering.

Us

My entry into the internet world, the third day at work coincided with the release of the beta version of Netscape 3.0. Everything took off from there. I was involved in the development and release of ~150 websites, with clients such as GE, MCI, The Nature Conservancy, Intel and others.

Master'S Degree, Mba

Ba, Asian Languages + Literature (Chinese)