Craig Green Email and Phone Number
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As a fellow team member likes to say we're in the "Pain Relief" industry. That's pretty apt. Fast-thinking, fault-tolerant, and easily amused, I have a wide breadth of experiences mixing Project Management, Teams Management, Customer Experience, smart engineering, and communications for optimal business performance. I founded Teamlogic IT of Reston & Tysons to help businesses make sense of technical problems and complications teams don’t see lurking in the day-to-day running of their operations.Our services span cybersecurity, office networks, backup systems, and all those pesky IT crises that seem to crop up at the most inconvenient times.With TeamLogic IT, you get:✅ Access to a bunch of IT experts across the country 24/7 ✅ Me, your local tech wizard, always ready to lend a hand✅ Proven processes to squash issues ASAP✅ A customer-service approach that doesn't suckExperiencing data breaches? Hemorrhaging cash due to your tech stack? Contemplating hiring a full-time IT person but unsure where to begin? Perhaps your in-house team is drowning, or your current outsourced support is falling short. Or maybe, you just lack a clear plan for IT infrastructure management and scalability.I've got you covered and have been solving these types of issues for over 30 years. Let's have a chat about your tech troubles, and I'll get the game plan together for you on how to solve them – on the house, so you can get back to doing what you do best. Phone: 571-685-8760Or, book a virtual coffee IT chat: https://calendly.com/teamlogicnova/half-hour
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OwnerTeamlogic It Reston & Tysons Corner Aug 2020 - PresentAs the Founder/Owner Operator of TeamLogic IT of Reston & Tysons Corner, I’ve led the establishment and growth of my team that partners with companies in the DMV area (usually with 10+ employees) to equip them with the essential IT skill set necessary for them to stay focused on what they do best. Here's what my team and I can handle for you:Cyber-SecurityOffice networksBack-up SystemsCost-effective IT infrastructure planningHandling all those pesky minor IT crisesOur approach to IT is straightforward:> Identify current operational inefficiencies and vulnerabilities.> Create a comprehensive IT and technology systems infrastructure project management plan.> Provide the necessary support level to execute the plan effectively.My team excels at controlling costs, maximizing impact, and, most importantly, swiftly responding to and resolving issues as soon as they arise.The first step to leveraging our expertise is to get to know each other, figure out your goals, and see if we can help you get there. Phone: 571-685-8760Or, book a virtual coffee IT chat: https://calendly.com/teamlogicnova/half-hour
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Local Station Board MemberWpfw-Fm Nov 2024 - PresentAs a long-time listener to this incredible non-profit radio station, I felt I needed to step in when they asked for help. WPFW - 89.3 in the DMV, offer incredible programming and a fresh voice outside the mainstream media.
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Member Of The Board Of AdvisorsArlington Chorale Jul 2024 - PresentArlington, Virginia, UsFlexing my strategic watermelon cutting skills (Hat-Tip to @catherinedehoney) and joining this talented dynamic organization in their next phases of growth. -
Town CouncilTown Of Hamilton, Va. Mar 2000 - PresentTown Councilman -- we make decisions on things such as where to put the sewer system, and how many new houses would be required to make the sewer plant upgrade more economical. Equally important, we decide when our town gets to celebrate Halloween. Member of the Planning Commission, Chairman of the Personnel Sub-Committee. Beyond the silliness, it is a mix of Personnel Management, tactical as well as strategic decision-making, budgeting, and diplomacy.I ran for County Supervisor seat and lost in 2015, a process that demanded fund-raising skills on the fly team-building and quick messaging skills.
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FounderHarmony Highway, Llc Apr 2013 - PresentDirect to consumer music accessories webstore. Working to add some pizzaz and oomph to a sector that's characterized by musty approaches to sellling.
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PrincipalSelf-Employed E-Commerce Consultant Mar 2013 - Aug 2020Focused on helping clients improve overall conversion, AOV and other key metrics. I spend a lot of time analyzing purchase paths, product basket mixes, page designs, and finding points to improve on them. A/B testing, landing page design, product pricing strategies all fall under the general mandate of helping websites make more money.Current role has seen the creation of a new SAAS retail ecommerce site from RFP through vendor selection and on to launch. It's amazing fun building a new business from the ground up. Customer service polices, post-sales remarketing, in-cart upsell rules, return policies and more, it's all in there.
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Director Of Customer ExperienceRabbit, Inc. Dec 2018 - May 2019Customer Support, user safety, and content moderation at this social media start-up. I've been charged with changing our team from a reactive one to a strategic-focused group. We need to be able to scale our support through hyper growth without a 1:1 increase in cost. Successes included improving support turn-around, Net Promoter Scores and user self-support metrics.
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Production ManagerRabbit, Inc. Aug 2016 - Dec 2018Catch all title describing a role in charge of making sure that this startup firm is able to keep ahead of our demand curve. I've built out a large number of custom server racks, managed groups of 10+ builders and created various forecasting tools to monitor user-base growth and demand against physical & cloud capacity to guarantee we serve awesome content.
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Director EcommerceWeb.Com Nov 2011 - Mar 2013Determine conversion/sales strategy across a family of three websites. Customer, product and positioning mixes are different across these three, so I get to play with multiple approaches to the age-old problem -- more customers, more money....
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Director, Ecommerce StrategyNetwork Solutions Nov 2006 - Nov 2011Manager of Ecommerce strategy, which loosely translates to "Person in charge of keeping our web-based revenue on track." I work to define customer segments, both active and self-selected, and work through a path of revenue optimization. I'll take best practices, research, and general brainstorming in efforts to find ways to enhance performance. I lead a team of 9 User Experience Pros, 3 graphic designers and a copywriter, typically shepharding ideas from requirements to delivery.
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Web Development Mgr.Network Solutions Jan 2001 - Nov 2006Manage Presentation Layer Development at a multi-tier e-commerce site. In plain english, I managed 4 people, and made sure, from a day-to-day basis, that we stayed on task and target while working on multiple project timelines. We managed the HTML and scripting layers of our site. I led the on-time release of two major redesigns, and a conversion of the entire application server's webpages from JHTML to JSP.
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Ecommerce Strategist & Marketing Fella.Spokesignal Mar 2011 - Sep 2011Spokesignal is an innovation entity I had the good fortune to work in. We' created a Social Marketing platform, working fast, working smart, and having a blast. My fellow spokesignalers titled me the "Topline Chaser," since CMO was a little too stuffy sounding.
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Web ProducerVerisign/Networksolutions Jan 1999 - Jan 2001Reston, Virginia (Va), UsWeb producer type position -- interpret reuirements, develop into page flows and screen specs, deliver to engineering. -
WebmasterProxicom 1996 - Feb 1999UsMy entry into the internet world, the third day at work coincided with the release of the beta version of Netscape 3.0. Everything took off from there. I was involved in the development and release of ~150 websites, with clients such as GE, MCI, The Nature Conservancy, Intel and others.
Craig Green Skills
Craig Green Education Details
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University Of Warwick - Warwick Business SchoolMba -
University Of OregonAsian Languages + Literature (Chinese)
Frequently Asked Questions about Craig Green
What company does Craig Green work for?
Craig Green works for Wpfw-Fm
What is Craig Green's role at the current company?
Craig Green's current role is Owner, computer-whisperer and IT pain extractor @ Teamlogic IT of Reston & Tysons.
What is Craig Green's email address?
Craig Green's email address is cr****@****ckg.com
What is Craig Green's direct phone number?
Craig Green's direct phone number is +154033*****
What schools did Craig Green attend?
Craig Green attended University Of Warwick - Warwick Business School, University Of Oregon.
What are some of Craig Green's interests?
Craig Green has interest in Recording Things, Learning Nearly Anything, Former Coworkers, Generally Acting Like An Omnivore, I Spend Time Photographing Things, Fellow Web Nerds Are Welcome, College Friends.
What skills is Craig Green known for?
Craig Green has skills like E Commerce, User Experience, Web Development, Web Analytics, Strategy, User Interface Design, Online Advertising, Google Analytics, Information Architecture, Digital Strategy, Management, Conversion Optimization.
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