Carla Maldonado Email & Phone Number

Houston, Texas, United States

Gulf Of Mexico, U.S.A

United States

Sugar Land, Texas, United States

Houston, Texas, United States

Houston, Texas Area

Managed the end-to-end Supply Chain operations for the rigs in the North & South America region.

Houston, Texas Area

Responsible for the full project procurement to pay process, which included: sourcing/tendering, issuance of purchase orders, coordinated third party personnel & logistics, expediting orders/services to meet project requirements, payment of invoices, and creating synergies between the project & operational teams to reduce cost.

Houston, Texas Area

Lead and implemented process improvement projects with the aim at reducing manual workload offshore and onshore and improve compliance, by driving cross-functional collaboration and alignment both within procurement and with other departments.

Houston, Texas, United States

Houston, Texas Area

Managed to building strong long-term relationships with key accounts. Acted as the single point of contact for timely and satisfactory resolution of concerns covering a variety of support services. Established and maintained collaborate face-to-face interaction on a regular basis to ensure exceptional service experience for our most valuable customers. Gained knowledge of markets and related customer expectations.Accomplished on-time-delivery requirements for Commissioning Spares, Two-Year Spares, and Customer Maintenance Spares projects. Proactively planned, organised, and engaged cross-functional teams to ensure customer commitments were being met. Established relationships with Sales, Pricing, and Supply Chain to seamlessly coordinate and successfully execute project goals. Defined and collected metrics to ensure project progression, as well as measure customer satisfaction of deliverable. Increased knowledge of forecasting, scheduling, pricing, for contract performance. In addition, designed, developed, and delivered training material and courses to the Customer Service Departments globally. Scheduled and maintained training plans, developed and modified training modules, presented and documented training records. Provided continuous communication, mentoring and support to multiple stakeholders globally. Strengthened leadership skills

Dallas/Fort Worth Area

Purchasing: Successfully met production requirements by placing orders based on availability, on-time delivery, best quality and price. Following up accordingly on pending orders with vendors to meet production deadlines.Vendor Returns: Developed return request form to facilitate the internal process. Performed cost effective analysis to determine whether to proceed with return or avoid/minimise losses.Accounts Payable: Assisted with invoice discrepancy research. Provided vendors up to date information regarding payment status, and electronic payment or mailed dates.Accounts Receivables: Assisted with collection calls, mailing out invoices, and worked on maintaining up to date customer’s information in the system.Customer Service: Serviced customers with orders status, returns, and other inquiries. Maintained high quality customer service by closely listening to the customers, understanding their needs, and ultimately winning their trust. In addition provided support to the Sales department with international customers as interpreter and translator.Production: Assisted the production manager with creating work tickets for new orders. Placing material requisitions with adequate requirement dates based on production schedule. Adjusted inventory based on physical counts. Posting labour time and materials used to determine cost of production.

General Studies

Education record

Activities and Societies: Hispanic Student Association - Historian