Network Optimization Load Planner
Current- Spearheaded daily route planning, optimizing customer freight and ensuring the alignment of business and technical requirements using AS400.- Collaborated with cross-functional teams to address client needs and resolve operational issues, ensuring efficient and timely delivery.- Piloted and streamlined project timelines, handling critical delivery schedules and providing technical guidance on routing and logistics challenges.- Delivered proactive communication with customer service teams to address delays, weather conditions, and route changes, ensuring continuous customer satisfaction.