Christina Manfredi

Christina Manfredi Email and Phone Number

Project Management Professional @ Downtown ROCs
Christina Manfredi's Location
Rochester, New York Metropolitan Area, United States
Christina Manfredi's Contact Details

Christina Manfredi work email

Christina Manfredi personal email

n/a
About Christina Manfredi

Experienced project management professional specializing in strategic planning, customer service supervision and product development and marketing.cmary1432@gmail.com(585) 217-3534

Christina Manfredi's Current Company Details
Downtown ROCs

Downtown Rocs

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Project Management Professional
Christina Manfredi Work Experience Details
  • Downtown Rocs
    Development Specialist
    Downtown Rocs Sep 2023 - Present
    Rochester, New York Metropolitan Area
    - Coordinate fundraising and grant-writing efforts- Facilitate donor and sponsor communications- Manage organization social media profiles, including graphic design
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  • West Herr Automotive Group
    Bdc Representative / Lease Acquisition Specialist
    West Herr Automotive Group Mar 2022 - May 2023
    Rochester, New York Metropolitan Area
    - Performed data entry tasks related to BDC operations into CRM- Assist 30+ stores with Lease end and New car appointment scheduling- Interpreted clients' needs and introduced services to fit specific requirements.- Made 200+ calls a week to identify sales leads among new and existing customers
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  • Idemia
    Regional Supervisor
    Idemia Jun 2016 - May 2019
    Rochester, New York, United States
    - Ensured strict compliance of western NY fingerprint locations, effectively managing 150+ agents in adherence to New York State guidelines.- Supervised & orchestrated all operational activities for each enrollment center, optimizing employee performance, staffing & scheduling- Proficiently managed employee schedules, expenses & timesheets- Conducted interviews for open positions, effectively identifying top talent to support business objectives.- Managed and resolved any operational issues or customer complaints in a timely manner, ensuring high levels of customer satisfaction.
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  • 5Linx
    Product Marketing Manager
    5Linx Sep 2010 - Sep 2014
    Rochester, New York, United States
    - Responsible for the performance and development of products- Developed and implemented the marketing strategy to drive acquisition, retention, penetration and profitability- Conducted monthly product trainings to call center employees- Created content and training materials- Designed and implemented promotional programs to maximize impact of sales efforts- Partnered with external vendors to create promotions and seamless workflows- Provided support and tools to representatives to drive sales
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  • 5Linx
    Call Center / Customer Service Supervisor
    5Linx May 2005 - Sep 2010
    - Responsible for the performance and development of call center agents- Worked collaboratively with upper management to assist with the delivery of service metrics- Investigated and resolved customer pain points- Facilitated monthly team and one-on-one meetings with employees- Monitored and reviewed agent-customer interaction, administering feedback and training
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Christina Manfredi Skills

Marketing Product Marketing Social Media Marketing Direct Marketing Online Advertising Lead Generation Online Marketing Marketing Communications Email Marketing Customer Acquisition Sales Entrepreneurship Social Media Call Centers Customer Service Customer Retention Management Telecommunications Team Building

Frequently Asked Questions about Christina Manfredi

What company does Christina Manfredi work for?

Christina Manfredi works for Downtown Rocs

What is Christina Manfredi's role at the current company?

Christina Manfredi's current role is Project Management Professional.

What is Christina Manfredi's email address?

Christina Manfredi's email address is ch****@****mia.com

What are some of Christina Manfredi's interests?

Christina Manfredi has interest in Animal Welfare, Children.

What skills is Christina Manfredi known for?

Christina Manfredi has skills like Marketing, Product Marketing, Social Media Marketing, Direct Marketing, Online Advertising, Lead Generation, Online Marketing, Marketing Communications, Email Marketing, Customer Acquisition, Sales, Entrepreneurship.

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