Mark Cannady, Arm, Clgpo, Mpa Email & Phone Number

The role involves coordinating, planning, and managing diverse risk activities, encompassing claims, insurance placement, and compliance to uphold continuous quality improvements and effective risk management across all divisions and external business partners. Primary responsibilities include contributing to the development and implementation of the risk management program, including an extensive insurance program covering commercial and self-insurance. This entails conducting risk assessments and insurance reviews for various categories such as auto, cyber security, and worker’s compensation, to mitigate exposures to PWC and its assets.The position involves marketing risks to insurance providers through brokers, meeting with underwriters to discuss specific risks, receiving and analyzing insurance coverage and premium quotes, and presenting findings to management. The role also includes binding policies and reviewing final policy contracts to ensure comprehensive encapsulation of risks. Additionally, the position is responsible for reviewing all property and casualty claims, which includes investigating, evaluating, recommending, and negotiating settlements. Field investigations are performed to collect evidence and facts related to incidents, involving formal claimant and witness interviews.

Fayetteville, North Carolina Area

Responsible for coordinating, planning, and monitoring various systems to guide continuous quality improvements and sound risk management across all divisions and external business partners. Responsibilities include, but are not limited to, ensuring contract compliance, managing complex special projects, evaluating internal/external business risks/opportunities, developing processes for analyzing data to assess common problems and correlations; monitoring data outputs/inputs provided by RIMS (Risk and Insurance Management Systems) Business Intelligence (BI), EBS Contracts Management and I-Supplier, and/or other similar reporting systems; responsible for analyzing, monitoring and/or working with applicable staff in changing system settings to best meet the needs of departments; developing processes and reporting tools in coordination with other departments/units of PWC to measure standardized key performance indicators. Works closely with the Contract Administrator, Real Estate Manager, Procurement Manager, and various external vendors to complete analyses involving complex process evaluations to assist in decision-making to improve companywide risk and maximize process efficiencies.

As a pivotal member of the Legal, Risk, and Procurement Services Department, leadership and supervision were provided for the multifaceted functions of Procurement, Contracts, Recovery, and Small Business Programs for the Commission. In this capacity, oversight was maintained over the formal bid process, entailing the establishment of complex purchasing contracts and the management of procurement for high-value supplies, materials, and equipment in utility inventory. Additionally, the Commission's contract management and recovery processes were supervised to ensure operational efficiency.Responsibilities involved the review and analysis of purchase requisitions, verification of budget constraints, and initiation of formal bid processes to solicit bids. Responsible for general contract processes and the recovery of warranty claims and outstanding utility debt that included supervision of a team of five. Integral tasks included the selection of vendors, bid evaluations for compliance with standards, and active participation in the planning, development, and implementation of local SBDE goals, guidelines, and regulations. Responsibilities extended to the development and implementation of SDBE outreach and training programs, fostering diversity and inclusion within the procurement landscape.Additionally, the facilitation of the evaluation of complex technical bids, ensuring adherence to cost considerations, compliance with specifications, terms, and timely delivery, was undertaken. The role encompassed maintaining comprehensive documentation of contracts, purchase orders, and correspondence, along with the evaluation, monitoring, tracking, and reporting of compliance to various agencies.As the primary support for PWC Departments in purchasing, contracts, and recovery, a thorough working knowledge of federal, state, and local policies and regulations related to the procurement process was applied.

Fayetteville, North Carolina Area

Responsible for developing and executing projects/programs associated with the Small Disadvantaged Business Enterprise Program (SDBE) and federally funded small business enterprise requirements for the PWC and the City of Fayetteville, the City of Fayetteville. Responsibilities include, but are not limited to,; verifying compliance for local/state/federal regulations; compiling/analyzing data; developing statistical analysis for reporting requirements; preparing periodic reports as required for local/state/federal agencies; administering and monitoring federal grant programs related to SDBE activities; preparing informal and formal requests for quotations; selecting vendors/initiating communication to solicit bids; evaluating bids from vendors for compliance to established standards; assist in planning/development/implementation of SDBE goals, guidelines and regulations; assist business development with M/WBE related initiatives; assist with contract administration duties; working knowledge of PWC and City of Fayetteville financial systems. Operating under the general supervision of the Purchasing Manager, latitude is allowed for the exercise of independent judgment in planning and coordinating work details. Performs additional duties if assigned by the Purchasing Manager.

Act as Co-Owner of a small landscape maintenance firm. The position is responsible for the establishment and viability of the business. The position is responsible for the management of all functions of the business including financing, securing equipment, projects, contract execution, human resource duties, equipment operation, accounting functions, marketing, forecasting, and strategic planning.Essential competencies of the position include effective leadership skills; the ability to plan and organize a business in a variety of market conditions; effective communication skills, the ability to solicit business from a variety of people/organizations; the ability to plan and execute projects effectively; knowledge of general business functions and enhancement tools; ability to identify and solve a variety of problems, ability to interpret and enforce a variety of federal, state and local regulations about the operation of the business; ability to create and achieve business objectives; ability to collect, measure in various types of business data; ability to operate a computer and business software.

The role served as a consultant to small disadvantaged businesses, facilitating their access to federal and state certifications for enhanced benefits. The obtained certifications served as a vital mechanism for the active participation of these businesses in various federal and state projects. Operating within the business operations analysis domain, the position contributed to the Unified Certification Program's mission by analyzing, reviewing, and recommending alternatives for certifying Disadvantaged Business Enterprises (DBE), Airport Concession Disadvantaged Enterprises (ACDBE), Minority Business Enterprises (MBE), and Women Business Enterprises (WBE) as mandated by federal regulations (Code of Federal Regulations 49 Part 23, 26) and North Carolina General Statute 136-28.4.This role conducted complex business operational reviews, analyses, investigations, and evaluations across all transportation modes. It performed on-site interviews to ensure compliance with federal and state laws, collected documentation and evidence, and provided precise recommendations through written reports. The position supplied NCDOT leaders and managers with certification statistics for forecasting, decision-making, and strategic planning. It played a crucial role in unit improvements and transitions, offering guidance and support on various certification programs and processes. Collaborating with team members, the position contributed to achieving management's set goals.Competencies of the position included effective leadership, strategic planning, project management, interpersonal skills, meeting facilitation, oral and written communication, diversity appreciation, confidentiality maintenance, and public and business administration knowledge. The position played a vital role in facilitating workshops, providing training to NCDOT leaders, and offering collaborative problem-solving services to private businesses, NCDOT management, and local municipalities.

The position consisted of acting as Chief Operations Officer of a small landscape maintenance business. Day-to-day duties of the position included managing 4-5 employees; human resource duties; coaching of maintenance crew, daily planning and scheduling of crew, training of all employees, directing of work as necessary, quality assurance and control, building and maintaining client relationships, soliciting business, estimating, monitoring job sites, contract negotiation/implementation, other tasks in support of quality work and satisfied clients. Additional duties included overseeing of all loading of trucks, equipment, and material for crews, managing maintenance equipment (i.e. service tracking, repairs, inventory); being responsible for all client contact, and problem-solving for maintenance accounts. Other responsibilities of the position included management of project schedules; customer invoicing; customer payments; distributing payroll; forecasting business performance; strategic planning; responsible for performing analysis of manpower, materials, space, equipment, scheduling of personnel and evaluation of methods, policies, and procedures to improve the overall functionally of the business; propose new work methods, establish production standards; make recommendations to business owner of potential problem areas within the business and offer methods in which problem areas could be improved.

Master Of Public Administration (Mpa), Public Administration

Activities and Societies: Pi Sigma Alpha

Bachelor'S Degree, Political Science And Government

Activities and Societies: Political Science Club, Pi Gamma Mu,