Cristina Martinez Email & Phone Number

Utrecht, Netherlands

• Support the transactional business of the Sales team by raising quotes and processing RMA• Support our local teams as well as customers• Follow up on outstanding quotes and customer call backs• Keep and maintain consistent and accurate records in the database following customer contact• Handle all general and order specific customer enquiries within the account base, ensuring accuracy and orders shipped on time.• Liaising with EMEA Operation team to ensure accurate lead times and delivery schedules are communicated to customers. • Maintain a high level of inter departmental and customer / supplier communication.• Provide administrative support to Sales team as required• Backlog control, solve logistics issues & queries, dummy/demo orders, export compliance

Amsterdam Area

• Establish and maintain close communication between suppliers, the company’s stakeholders and relevant departments: Engineering, Finance, Legal, Supply Chain, Warehousing.• Create, issue and monitor both large and small purchase orders to fulfill company demand and ensure on time delivery, cost and delivery targets are met.• Request, process and maintain relevant documentation throughout the supply chain process (supplier quotation, PO, supplier order acknowledgement, transport documentation, invoicing).• Evaluate supplier’s performance and compliance. Conduct routine supplier business data reviews. Request, process and maintain relevant documentation throughout the supply chain process (supplier quotation, PO, supplier order acknowledgement, transport documentation, invoicing).• Support and review global company management systems and other necessary reports to determine material supply, derive trends, perform cost analysis and maintain proper inventory.• Evaluate supplier’s performance and compliance. Conduct routine supplier business data reviews.• Work with senior leadership to improve the end-to-end purchasing process through communicating gaps and proposing solutions to drive an efficient and repeatable process.

Utrecht Y Alrededores, Países Bajos

• Analyze and maintain inventory levels based on historic sales trends and sales forecasts• Maintain and update revenue forecasts based on orders entered, lead time and project dates. • Receive and process purchase orders consisting of standard and non-standard requests; ensure order accuracy. • Track open orders and maintain close interaction with project management and other team members regarding estimated time of arrival. Maintain necessary records to monitor and evaluate materials, parts, products and vendors. • Respond to critical material requests to meet operational needs of the business. • Establish and maintain effective vendor relationships. Interact with vendors and field operations to resolve issues such as order quantity, quality, and on-time delivery. • Research and locate vendors to purchase products at best value and price. Provide quotes to field personnel for specific materials and delivery methods requested. • Proactively elicit new products and ideas from existing vendors via quarterly business reviews.• Research and resolve invoice discrepancies, inventory reconciliation and credits. • Ensure compliance with company expenditure policy and legal requirements related to purchasing. • May review order configurations to ensure order is ready for delivery; based on requirements, schedule delivery with engineers, project managers, carriers or trucking companies.

Madrid, Community Of Madrid, Spain

In October 2011, due to the growth of the company, they asked me if I might manage the PMO Corporate Refurbishment Project and I accepted the challenge with pleasure.• Coordinate the departments of Legal, Purchases, ITCOMM, ITOPS, Marketing, LRP and Facilities that were working in the creation of new offices and/or in the renovation of current offices. • Ensure the quality and compliance of the deadline, reporting the documentation and the state to the office partners and directors.

Madrid, Community Of Madrid, Spain

• Plan and coordinate the Facilities Services: physical security, maintenance, cleaning, mailroom, space management and environmental and energy system (ISO 14001 –ISO 50001. Managing a group of eleven people. • Plan and coordinate new projects with the IT areas (Networking, Operations, System…), Marketing, Legal, LRP, and Finance, working with all of them into new office opening and refurbishments.• Elaborate with the Procurement Department the RFQ and RFP• Negotiate and close Facilities contracts. • Ensure the contracts and supplies database are achieving the SLA’s and the policy of the company.• Prepare and report the annual budget, and the monthly forecast and KPI’s.• Assign monthly the analytical cost imputation to the projects, about internal spaces, courier, maintenance and others.• Review and keep up to date the internal and external procedures and service catalogue.• Collaborate with other Group companies to improve our services and to get new certifications like ISO 50001, energy efficiency, and others.Projects:- Sevilla Office (2007) – 1200m2- A Coruña Office (2008) – 900 m2- Bilbao Office (2009) – 900 m2- Madrid HQ Office (2009) – 17000m2 - Murcia Office (2010) – 1200 m2- Ciudad Real Office (2011) – 500 m2- Madrid Initiatives Office (2012) – 1500m2- Madrid Ágora Office (2013) – 1200m2- Bilbao Office (2014) – 1200m2- PMO Corporate Refurbishment Responsible (2011-2014):

Madrid, Community Of Madrid, Spain

• Negotiate with suppliers and close orders and contracts related with the IT and Facilities areas (Office equipment, SW, HW, Networking, cleaning, maintenance…).• Plan and coordinate internal and external projects with the IT Department.• Elaborate the Purchasing policy of the company.• Cost optimization / services / deadlines.• Contract Management. • Billing Process suppliers.• Process purchase orders (HW, SW, office, mobile ...) in SAP R/3.• Supporting the checking and correcting PO’s.• Manage the inventory of assets and supplies, monitoring the critical level of stocks.

Madrid, Community Of Madrid, Spain

• Establish and maintain a good relationship with suppliers and vendors. • Negotiate with suppliers: prices, terms, and conditions. • Purchase orders of paper, shipments, office supplies, bookbinding and IT products (HW and SW).• Plan and coordinate the shipments to the customers. • Process billing of suppliers.

Madrid, Community Of Madrid, Spain

I worked at Offsetti Artes Graficas for four years, two of them as an Administrative Accountant. • Process customers and vendors invoices in ERP system• Check the supplier invoices with their budgets• Suppliers payment process• Control of outstanding payments• Assist in the development of various taxes (VAT, income tax, corporation tax ...)• Assist in financial transactional activities/administration• Cash operations oversight and reconciliation• Support the monthly and annual financial closing process, external, audits and any other ad-hoc projects. • Archive and control financial documentation

Madrid, Community Of Madrid, Spain

During six months, from July 1993 to December 1993, I had the great opportunity to get my first contact with the labor world and can make my first duties as an Administrative Assistant in a construction company.• Receive calls to customers and suppliers.• Attend the visits.• Plan and coordinate the meetings and the trips. • Collect information and documentation necessary for the meetings.• Analyze incoming correspondence and documentation and managing the distribution of outgoing correspondence and documentation.• General administrative issues: scanning, printing documents, the stock of office supplies. • Archive and documentation management.

Bachelor Degree, Business Administration

Activities and Societies: Accounting - statistics

Master Of Laboral And Fiscal Management

Master Of Fiscal Management

High School, High School