Telecom Expense Management
• Worked with client and internal stakeholders to understand and evaluate client's current telecom infrastructure, systems and process. • Developed a roadmap for future priorities to support client's telecom business needs • Communicated and presented audit findings, recommendations, milestones, action plans, and roadmap Provided feedback to client and highlighted opportunities through gap analysis and roadmap creation Promoted productivity and efficiency by studying current telecom practices • Analyzed complex technical and managerial processes, identifying inefficiencies, and assist customer to realize business value • Conducted assigned wireless and wireline audit engagements and gap analysis from beginning to end Evaluated telecom contracts, inventories, and invoice information to confirm accurate billing and identify billing discrepancies • Identified cost savings opportunities based on billing audit discrepancies
