Client Success Examples:-Project managed a website redesign for a major financial institution, working with a large team of designers, information architects, content strategists, developers, and search engine experts.-During a particular project as a user experience designer, created 50+ wireframes from many more concepts, many which became interactive prototypes for user testing.-Search engine optimization for a client including organic, mobile, and localization efforts. -Developed branding for corporate identity – website, business cards, printed material, templates, etc.-Designed and project managed a 60+ website re-design for a mid-sized athletic company.-Saved average customer over 30% on computer & peripheral prices due to proficiency in price hunting.Past Clients Include: HeathWallace Interactive (a WPP agency), The Well Advertising Agency, Manifest Digital, Proago Marketing Systems, Fastechs Technology, Riverbed Capital Advisors, Archdiocese of Chicago's St. Josaphat Parish, Seraph Technology Solutions, Soulistic Pilates Studios, Guidance eCommerce Agency, Amplify ETFs, Altango Productions, Cottage Grove Planters Society.Details:-Created, developed, & maintained websites and graphics -Core competencies include: technology consulting, training, project management, user experience design (UX), graphic design, & content management system (CMS) integration.-Non-core client work has also included: computer hardware, networking infrastructure, purchasing, social media, email marketing, organic search engine optimization (SEO), advertising, strategic development, quantitative market research, & writing.-Began as a computer consulting company– repairing, building, troubleshooting, training and tutoring, etc.

-Supported the Twelfth Federal Reserve District working with professionals in the nine western states, and across the nation-Worked within the User Experience Design Center team in San Francisco, a part of the Information and Technology Service department-My project-specific accomplishments are greatly confidential, so unable to be disclosed

-Proven and tested results working remote since day 1, collaborating from Chicago with teams in Houston, Atlanta, NYC, Toronto, PEI, and abroad. -UX Design Duties: Introduced the PowerShares subsidiary to UX Design methodology. Generated both high-level and high-fidelity wireframes, task flows, usability testing, heuristic analysis, documentation, and client journeys. Tools included Adobe Creative Cloud, Sketch, InVision, and UserTesting.-UX Developer Duties: Requirements gathering, ideation, solutions building, and extensive rapid prototyping. Tools include Axure, Fireworks, Adobe XD and HTML/CSS prototyping.-Utilized Agile Scrum methodology and user-centered design (UCD) principles to iterate quickly and effectively.-Assisted in brand development, rebranding, and brand consolidation for Invesco, PowerShares, Guggenheim, and Oppenheimer product lines.-Front-End Developer Duties: Day-to-day content editing as well as light coding. Creating working and efficient HTML & CSS code in a .NET environment leveraging Bootstrap and Foundation libraries for rapid deployment. Experience with Vignette, OpenText, Magnolia, Wordpress, & Adobe CMS, GitHub, Eclipse IDE, and BitBucket.-Email Dev Duties: Filled in for 4 months on top of normal duties. Includes day-to-day development work for 5+ weekly email blast campaigns to opt-in lists of 20-50k users. Improved and cleaned code of templates existing and new templates. Improved process and flow for a "coming of age" digital marketing team. Used ExactTarget / Salesforce Marketing Cloud, Litmus, and Email on Acid

-Taught the class “Introduction to Marketing & the Arts” to students in the “Arts, Entertainment, & Media Management” concentration. -Class size between 7-20 students at any time.-Irregular work - subject to class registration. Taught 4 of 6 concurrent semesters.

-Skilled in web design focusing on interactivity (menus, rollovers, animations, HTML, JS, CSS), site usability and user experience design (UX), information architecture and HCI, social networking integration, & search engine optimization.-Engineered a solution for video streaming used for rapid deployment of media publicly & privately through Brightcove technology. Also used as a secure way to publish video to internal company site.-Maintained & built collateral & photo repositories for private use, including building various sales tools (print, web, video, email, etc).-Maintained company’s 900+ page public website as well as sections of private intranet (50+ pages). Created countless pages, many within a CMS, but often from scratch in raw HTML.-Interim graphic designer while staff was out on a five month leave of absence.-Led the creation of the company’s PowerPoint templates. This included design & implementation. Hosted & led training of 150 people within the company through live classroom & teleconference meetings. Led a six person team charged with roll out, including converting 900 presentations to the new templates.-Built a functional video studio & editing room with a meager $15k budget, including lighting, cameras, backdrop, computing, storage, mics, audio, etc. -Acted as liaison to IT within marketing. Held position on the executive IT steering committee, acted as the technical role for most marketing projects, performed basic troubleshooting, submitted larger support tickets to IT, also assisted IT with graphic & creative needs. -Project managed massive domain name consolidation project of 30+ names transferred from various sources.-Helped lead the company’s first formal projects with social networking-Training: Participated in ongoing formal training in project management called “Consulting Skills for Marketing Professionals”. Also trained in Adobe InDesign, Illustrator, Flash, & Apple Final Cut Pro.

-Maintained a $5 million partner marketing budget-Processed co-op marketing claims, proposals of new activities, & gathered proof of activity performance for internal stakeholders and external partners.-Processed weekly invoices associated with events, worked as liaison to accounting within marketing.-Key role in revising the co-op process through research, material gathering, & authoring presentations within a cross-departmental steering committee.-Managed database of over 150 projects per year, including reporting and presentations of results of marketing efforts.

-Several jobs over the years: Desktop Publisher, Graphic Designer, Fundraising Marketer, Data Analyst, Accounting Analyst, Computer Support, Receptionist, Administrative Assistant, and Network Management.-Maintained correspondence, data entry/database management, other CRM duties, & production of ongoing direct mail program for 1300 member families, associated committees, & groups. -Assisted in data gathering, analysis, distribution, & promotions for multi-million dollar fundraising & stewardship development program. Continued assistance throughout 5+ year fundraising project.-Helped develop the annual Financial Statement, including data gathering, layout design, & distribution.-Design Accomplishments: Regular newsletter design, layout, & typesetting. Designed financial statements, advertisements, & promotional material. Implemented process of scanning, digitizing, adjusting, & touching-up photos for weekly newsletter. Created precedent for publications, advertisements, & promotional materials. Prepress activities.-Technology duties: Conducting computer tech support & troubleshooting, advising website administrator in content & design, designed graphics, oversaw office network integration, & partook in network administration. Created, designed, & implemented office internal intranet. Also performed tutoring to entire office staff.-Worked annual gala event silent auction for 5 years in a row. Also design and layout of the evening’s program booklet for 4 years.-Fluent in proprietary database system. Experience includes organizing record system, data entry, data analysis, mail merges, automation macros, complex data filtering, & software training of database.

-Worked for the Young Lawyers Division-Scheduled meetings for young lawyers working with the American Bar Association-Prepped collateral & meeting materials-Ran phone campaign to update member records & help build brand

-Produced numerous advertisements, promo materials, publications, & written pieces for several concurrent projects. -Managed website, direct mail efforts, & conference materials. -Assisted strategic brainstorming sessions.-Updated & distributed weekly email newsletter to large subscriber base.-Maintained large color laser printer for regular print production

-Designed websites, & established new consideration for graphical awareness.-Revised site design process, related publications, & customer relations.-Learned large group management, including group coordination, workload distribution, & relations.-Purchased, designed, & executed promotional items for advertising & seminar marketing.-Represented company & developed public relations during seminar series which we co-sponsored.-Fluent in Macromedia Flash, developed company’s entrance into the Flash design market.