Chris Mathis

Chris Mathis Email and Phone Number

Enterprise Architect with a focus on customer experience, tools, managed services, contact center, and cloud @ C1
Chris Mathis's Location
Flower Mound, Texas, United States, United States
Chris Mathis's Contact Details

Chris Mathis personal email

About Chris Mathis

I have an extensive background in VoIP, supporting Avaya solutions. I am an experienced technical professional with over 20 years of experience managing and supporting highly complex voice/data solutions. My specialties are around unified communications with a focus on session management and SIP. I am skilled in conceptualizing, developing, and implementing solutions while partnering with business leaders and senior level executives to map business requirements to technology functionality, create technical vision, and drive technical strategy. I have an extensive background in monitoring tool evaluation and implementation focusing on monitoring infrastructure from a big data perspective. Specialties: -IP telephony, networking, and security- Avaya- Session Border Controllers- Quality of Service- Red Hat/RHCT-Cisco/CCNA, -Juniper/JNCIA-M, JNCIA-FWV-SIP, H323, H248

Chris Mathis's Current Company Details
C1
Enterprise Architect with a focus on customer experience, tools, managed services, contact center, and cloud
Chris Mathis Work Experience Details
  • C1
    Enterprise Architect
    C1 May 2015 - Present
    United States
    - Provide pre and post sales support of architected solutions- Define selection criteria for new Managed Services Provider Platform that meets the requirement of the customer for the purpose of contract retention. Evaluate and test product to ensure integration with existing infrastructure while maintaining expected level of service.- Engagement in severely complex problem resolution- Technical Project Management- Process Improvement- Managed Services tool evaluations and development- Interface with leaders and executives on technology strategy
  • Hewlett-Packard
    Senior Systems Engineer
    Hewlett-Packard Jul 2013 - Apr 2015
    Plano, Tx
    Support Avaya Private Cloud Service’s customers, this includes UC, CC, Video, Data Networking, and Security. Provide proof of concept lab testing and demonstrations to Fortune 500 companies for the purpose of evaluating and testing Avaya products. Travel globally to customers sites to support customers from a pre-sales to post-sales perspective. Fully responsible for the HP/Avaya APCS lab environment, from design to support, including maintenance and patching. - Support of Avaya based solutions, including but not limited to :S8800 Media ServersAvaya System/Session ManagerG430/G450 Media GatewaysCovergence/Acme Packet SBCs
  • Citi
    Vp, Global Voice Operations - Subject Matter Expert Team
    Citi Apr 2008 - Jun 2013
    Responsible for support of Citi's global voice infrastructure. Including, design assurance, implementation, and operational support of Avaya based solutions, including but not limited to:S8800 Media ServersAvaya System/Session ManagerGXXX Media GatewaysCovergence SBCsResponsible for resolution of severely complex issues.
  • Avaya
    Systems Engineer
    Avaya Jun 1998 - Apr 2008

Chris Mathis Skills

Sip Avaya Voip Cisco Technologies Telecommunications H.323 Unified Communications Juniper Ip Servers Contact Centers Telephony Avaya Technologies Call Centers Wan Red Hat Linux Sip Trunking Switches Disaster Recovery Lan Wan Tcp/ip Media Gateways Ivr Avaya Ip Telephony Infrastructure Cisco Hosted Voip Cti Acme Packet Juniper Technologies Managed Services

Chris Mathis Education Details

  • Devry Institute Of Technology
    Devry Institute Of Technology
    Technical Management

Frequently Asked Questions about Chris Mathis

What company does Chris Mathis work for?

Chris Mathis works for C1

What is Chris Mathis's role at the current company?

Chris Mathis's current role is Enterprise Architect with a focus on customer experience, tools, managed services, contact center, and cloud.

What is Chris Mathis's email address?

Chris Mathis's email address is ma****@****ail.com

What schools did Chris Mathis attend?

Chris Mathis attended Devry Institute Of Technology.

What are some of Chris Mathis's interests?

Chris Mathis has interest in Education.

What skills is Chris Mathis known for?

Chris Mathis has skills like Sip, Avaya, Voip, Cisco Technologies, Telecommunications, H.323, Unified Communications, Juniper, Ip, Servers, Contact Centers, Telephony.

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