Cary Matthews Email & Phone Number

Cumming, Georgia, Us

We believe that businesses need different things at different times in their lives. For that reason, we offer Fractional COO services, business strategy coaching, and team development workshops. OPG assists businesses with all aspects of operations: process, structure, and strategy. Your priority is increasing the value of your business and enjoying the reward. But while you are trying to increase profits and grow revenue, you are stuck fighting fires, trying to keep your team focused, and driving accountability. Let Opal Partners help you improve your daily operations and align your team so you can get the most out of your people and processes. We offer a fractional/virtual COO model because companies may not be ready to hire a full-time employee or just need extra bandwidth for a season.

Duluth, Georgia, Us

Managed operational aspects of the company including client services, project management, and accounting, developed relationships with and managed key vendors, assisted sales and engineering by reviewing contracts and proposals. Developed and implemented process improvements and growth strategies. Successfully led ERP implementation that replaced multiple disparate systems. Enabled operations to double the amount of work processed with improved customer satisfaction. Reduced operational costs and increased project support availability through the use of flexible on-demand support center. Reduced time to invoice customers by 80%. Introduced customer satisfaction programs and implemented new employee coaching program.

Atlanta, Ga, Us

Led IT, quality, finance, administration, HR, and field services departments. P&L responsibility. • Achievements include implementing video conferencing and work sharing technologies to improve communication between remote workers, and leading team to develop criteria for next-generation customer data interactive reporting platform to improve data presentation features and reduce report development time.

Suwanee, Ga, Us

Managed the daily operations of the company and responsible for the overall execution of the company strategy. Led operations, customer service, administration, engineering, estimating, and information technology departments. Increased gross profit from 30% to 33% while absorbing a 30% growth in sales over a three-year period through process re-engineering and targeted incentive plans. Helped prepare the company and led it through its acquisition and transition.

Mba, Management

Bee, Electrical Engineering

Courses In Strategy Execution, Solving Complex Business Problems, Facilitation, Public Speaking