Government Lead for Operational Medicine Healthcare Delivery Solutions

Innovative software product manager with track record for driving new product capabilities from initial concept to successful delivery. Prioritizes and manages lifecycle of product integrations based on product vision, market need and customer demand.Creates proof of concepts, user stories and acceptance criteria that can be turned into real world solutions by development team.Coordinates with technology partners for hosting, accreditation and modernization efforts. Evangelizes the problems and gaps to be solved across internal and external stakeholders.Collaborates with marketing team to create content that highlights value of our solutions and increases awareness Presents product updates to strategic stakeholders, partners and end user communities.

Enthusiastic leader that is the primary advisor to Program Manager on all activities related to Army operational medicine IT. Communicates with and advises strategic leaders internally and externally to the Joint program office. Assists with development of Program Mission, Vision and Strategy to deliver operational medicine IT software solutions. Builds and fosters relationships with external educational institutions to expand on curriculum pertaining to the usage of program's software applications.Participates in executive level committees and working groups to provide insight and best practices on the employment and usability of current solutions and recommendations for modernization efforts.Other Duties: Travels and provides program updates to stakeholders, partners and end users on the schedules and priorities of the Joint program office.Participates and represents Army during internal IPTs and coordinates support requirements for partner program offices.Provides advise and consultation on the implementation of IT solutions to devise strategies to increase adoption rates.

Provided expertise and technical advice to the US INDOPACOM Command Surgeon on the technical implementation of operational medicine IT solutions throughout area of operations.Developed and documented a comprehensive directive to implement current operational medicine IT solutions to raise the level of situational awareness to provide senior stakeholders visibility of capacity across vast geographic area. Provided insights and supported the evolution of applications and process to a desired future state while representing the Command Surgeon at DoD level working groups.Developed requirements for a complex operational medicine IT system aligned with business rules and user needs by interfacing with stakeholders and internal and external IT solution providers.

IT Director for a Regional Medical Headquarters responsible for planning, coordinating and overseeing Army Health Services across the INDOPACOM area of operations. Principle advisor to CEO on all IM/IT capabilities supporting the delivery of healthcare in support of Army operations and contingencies across 36 countries. Led a team of IT professionals providing IT services to a headquarters of 100+ personnel, managed distributed networks utilizing mission command systems across multiple geographically separated locations. Planned, coordinated and executed IT support during multiple Coalition and Joint Training Exercises in support of US Pacific Command Operational Plans. Built and sustained relationships with external IT service providers and mission partners to ensure Army Health Services IT requirements were prioritized and supported.Ranked #1 of 17 other officers in grade across entire headquarters and top 5% of all officers in organization.

Deputy Director of Information Management/Information Technology (IM/IT) of a $1.2 billion dollar headquarters responsible providing IM/IT services to over 13,000 employees operating in 2 trauma medical centers; 2 community hospitals; 3 health centers; and numerous medical and dental clinics and facilities across Washington, California, Alaska, Hawaii and 10 Countries, providing healthcare to over 600,000 beneficiaries. Managed SIPRNet infrastructure project at Hawaii HQ that enabled Commanding General’s staff to participate in classified operations. Developed Service Level Agreement (SLA) with Tripler Army Medical Center to provide desktop support for 200+ personnel assigned to HQ. Managed automation lifecycle management of HQ that included computers, copiers, telecommunications and infrastructure.Ranked top officer in grade across split headquarters based in HI and WA state.

Chief Information Officer of a 48-bed hospital and 45+ outlying medical, dental and veterinary clinics, providing inpatient and outpatient services to a population of over 62,000 beneficiaries. Led a team of 40+ IT professionals providing IM/IT services to a staff of over 1500+ personnel with an operating budget of over $1.5 million annually. Set strategic vision and goals within IT division that led to an increase across all service level indicators from last among 13 other hospitals in the region to 1st in less than 2 years. Implemented numerous process improvement initiatives, incentive programs and workforce realignment efforts through a change management strategy in support of the delivery of healthcare. Oversaw networking IT project that included a complete re-wire of the hospital to CAT6E, replacing 150+ Aruba wireless access points and 300+ network switches. Managed automation lifecycle management of over 1,500+ laptops including upgrading to Windows 7 OS, virtualized data center of 60+ servers and a new Avaya call management system. Deployed several enterprise healthcare software capabilities to include: HAIMS, ABACUS, TPOCS and Qflow while maintaining inpatient and outpatient core systems (Essentris, AHLTA and CHCS). Standardized IT workforce, improved efficiencies through ITIL best practices and increased all measurable areas in desktop support, network defense and cyber security.Ranked in top 5 of 35 other officers in grade throughout hospital.

Completed internship with Chief Information Officer of a community hospital providing inpatient and outpatient healthcare to a population of 160,000+ beneficiaries supporting a staff of over 2000 personnel.Completed rigorous program that included obtaining certifications through COMPTIA in Network +, Security +.Supported IT projects with the CIO and CMIO offices in the deployment of new IT capabilities across the hospital. Implemented the nurse call system, Vocera across all inpatient wards and Qflow across all outpatient clinics, pharmacy, radiology and laboratory.

Senior Manager of a deployable 84-bed Combat Support Hospital company. Led 200+ healthcare personnel responsible for deploying and manning an 84-bed Combat Support Hospital providing OR, EMT, ICU/ICW and Ancillary medical support in an Operational Medicine environment. Managed the readiness of medical providers, nursing staff, technicians and administrative staff while ensuring all medical equipment and facilities were maintained and ready to be deployed anywhere. Accounted for $47 million dollars in equipment, vehicles and property over a 24 month period with readiness ratings over Established training program with Evans Army Community Hospital to deploy personnel in support of Operation Enduring Freedom. Managed retrofitting of entirely new hospital equipment sets modernizing the 84 bed facility.

Principle advisor to the US Army Europe (USAREUR) Command Surgeon on all healthcare IT related matters. Developed and implemented Operational Medicine IT policies directing the deployment and training of all Operational Medicine IT systems including EHR applications and Medical Logistics systems. Coordinated remote access to healthcare systems for healthcare providers disbursed across Germany to the Landstuhl Regional Medical Center. Conducted compliance inspections and BPR initiatives to increase usage of EHR systems at 20+ medical facilities and clinics. Synchronized efforts with MC4 Program Office and field support representatives fielding and training medical software and hardware platforms to combat units deploying in support of operations in CENTCOM.

IT Manager providing healthcare IM/IT Services to a healthcare headquarters staff of over 100+ personnel responsible for all ancillary healthcare services to Service Members stationed at installations throughout Germany to include: Veterinary, Dental, Behavioral Health, Optometry, Preventive Medicine and EMT Transport Services. Served as Principle advisor to CEO on all Operational Medicine IT capabilities, responsible for managing EHR usage of healthcare providers, veterinarians and clinicians. Managed the training on EHR applications, software/hardware readiness to include security management, device compliance and system administration support. Managed a team of IT professionals providing IT Services to headquarters and 17 outlying healthcare, veterinary and dental facilities. Managed multiple IT projects to include: IT lifecycle management, IT workforce training compliance, network security and accreditation and infrastructure upgrades.

IT Manager providing healthcare IM/IT Services to a headquarters staff of over 100+ personnel responsible for supporting over 600+ personnel providing outpatient and ancillary healthcare services at 15 geographically separated locations to 100,000 Service Members deployed in support of Operation Iraqi Freedom. Led a team of IT professionals providing IM/IT services, networking, automation lifecycle management, desktop support and IT project management. Managed multiple IT projects at medical facilities located throughout Iraq that upgraded network infrastructure and automation. Deployed The Digital Tele-Radiology System (DTRS) lite capability across all Echelons Above BCT (EAB) Role 2 medical treatment facilities in Iraq. Oversaw the usage of the Theater EHR systems (AHLTA-T) across several Role 2 medical treatment facilities. Ensured all data was transmitted to Theater Medical Data Store (TMDS). Managed all DNBI reporting for Task Force using Joint Medical Workstation (JMeWS).

Executive Assistant to CEO of a healthcare headquarters staff of over 150+ personnel responsible for the readiness of a Medical Enterprise comprised of over 1,800 healthcare personnel stationed at multiple installations across Germany. Supervised the daily operations of C-Suite support staff, managed CEO and COO schedules, engagements, presentations, correspondence and interactions with headquarters staff and subordinated leaders. Planned, coordinated and executed numerous leadership seminars, presentations and events.

Healthcare Operations Analyst and manager of 30+ direct reports responsible for providing all aspects of healthcare to an Organization of 500+ personnel Managed daily operations of outpatient clinic providing primary care to 500+ personnel. Maintained medical readiness of organization through proactive initiatives to ensure deployment readiness levels above 90% over 18 month period. Planned, coordinated and executed healthcare supporting multiple training exercises that spanned across several bases throughout Germany that included coordination with US and host nation medical services. Developed a robust first responder program training non-medical personnel on critical lifesaving tasks, which greatly enhanced the readiness of organization.

Healthcare Operations Manager of 100+ Army healthcare personnel responsible for outpatient services, laboratory, radiology and pharmacy support at 2 clinics, a veterinary and dental clinic supporting over 3,000+ personnel assigned to 10+ locations disbursed throughout the Sinai Peninsula. Managed the medical evacuation of personnel to Israel, Germany and US hospital facilities. Managed all medical facilities, equipment and personnel while maintaining overall readiness ratings exceeding 95% throughout 13 month deployment. As organizational safety manager, enforced OHSA compliance across all sites, barracks, buildings and airfields. Led the US team during a multi-national pentathlete-event, placing 4th among 10 other nations.