Chelsea May Email & Phone Number

In my role as Human Resources Director at New Orleans Marriott Metairie at Lakeway, I led the recruitment and onboarding process, maintained HR systems, and guided the executive team through organizational restructurings to create a more efficient workforce. I also implemented new payroll procedures to streamline operations and ensure compliance with corporate policies.

Plano, Tx, Us

Directed operations and business functions for the property with 124 rooms, $3 million in annual room revenues and 25 employees. Monitored and forecasted payroll, ordered supplies, maintained budgets, assisted with yield management of property, and ensured an extremely high level of customer service throughout the property. Managed and coordinated all aspects of accounts payable, processing accounts receivable, payments, bank deposits, and liaising with debtors. Diligently managed and completed all aspects of payroll administration biweekly; Prepared payroll withholding tax reporting, monthly reconciliations, unemployment claims, and computed monthly bonuses. Coordinated and implemented the full recruitment and onboarding process such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.

Mclean, Va, Us

Managed budget for personnel and inventory for the front office and housekeeping departments. Collected payments for customer billing and posted to general ledger and entered all invoices to be paid by check or bank draft. Recruit, train, and schedule hotel staff. Address all staff issues. Review reports and payroll prior to submission to the general manager and owner. Administered and processed paperwork related to new hires, job candidates, employment concerns and complaints, and pre-employment tests.

Responsible for all nightly operations of a 700-room hotel located directly on the world famous “Bourbon Street” and ensured adherence to company standards and philosophy for throughout all departments. Patrolled hotel to ensure safety and security of associates, guests, and hotel property. First level of command for all emergency situations. Successfully evacuated the facility on two occasions without incident. Supervised twelve to twenty employees nightly and maximized job output and guest experience.