Chelsea May Email & Phone Number

In my role as Human Resources Director at New Orleans Marriott Metairie at Lakeway, I led the recruitment and onboarding process, maintained HR systems, and guided the executive team through organizational restructurings to create a more efficient workforce. I also implemented new payroll procedures to streamline operations and ensure compliance with.

Plano, TX, US

Directed operations and business functions for the property with 124 rooms, $3 million in annual room revenues and 25 employees. Monitored and forecasted payroll, ordered supplies, maintained budgets, assisted with yield management of property, and ensured an extremely high level of customer service throughout the property. Managed and coordinated all.

Mclean, VA, US

Managed budget for personnel and inventory for the front office and housekeeping departments. Collected payments for customer billing and posted to general ledger and entered all invoices to be paid by check or bank draft. Recruit, train, and schedule hotel staff. Address all staff issues. Review reports and payroll prior to submission to the general.

Responsible for all nightly operations of a 700-room hotel located directly on the world famous “Bourbon Street” and ensured adherence to company standards and philosophy for throughout all departments. Patrolled hotel to ensure safety and security of associates, guests, and hotel property. First level of command for all emergency situations. Successfully.