Chevonn Bouquet Email & Phone Number

Kennesaw, Georgia, United States

• Manage client relationships by aligning expectations internally and externally, while delivering product/service education, and overseeing client implementations, strategies, and account plans. Direct statement of work.
• Boosted monthly revenue by 20% by spearheading launch of compliance product.
• Improved team performance by executing tools that enhanced efficiency and empowered team autonomy.
• Achieved revenue targets through account tracking, SLA credit calculations, billing reviews, and variance analysis by demonstrating strong financial management.
• Reduced turnover by 50% through cross-training, career development, and internal mobility programs by cultivating high-performing team of 40+ professionals, along with managing four senior managers.
• Drove growth, quality assurance, customer satisfaction, and profitability by partnering with cross-functional leadership to execute strategic business plans, operational goals, and performance metrics.

Columbus, Ohio Area

• Orchestrated project execution across all phases: discovery, planning, execution, monitoring/controlling, and closing. Facilitated product enhancements aligned with industry trends, while promoting innovation and.
• Up surged quarterly project deliveries by 250% by developing and scaling implementation methodology.
• Maximized collaboration across Sales, Services, and Marketing teams by delivering on revenue and renewal growth objectives within matrixed environment.
• Accomplished strategic business goals by developing strong relationships and driving install-based revenue generation, leading to augmented customer satisfaction and product/service adoption.