Managing rotating teams of trades and jobsites as office project manager. Researched, and managed all material purchases as well as selections for products and job sites. Maintained all office data, including budgeting. Handled client interactions. Built and maintained social media accounts and utilized data visualization to show growth. Created custom digital designs, completed site photography, logo creation, marketing materials, and branding. All editing, mockups, invoicing, and estimates.

Team maintained companywide, corporate device database as well as all three carrier relationship connections. Processed corporate mobile device management changes by communicating as the corporate intermediary. Serviced any device changes, orders, and requests through ticketing system. Did internal employee device troubleshooting.

Assisted customers with resolving technical issues affecting their consumer Apple products as a remote help desk technician. Trained to handle advanced issues with macOS, watchOS, iOS, and ipadOS. Reported and tracked trending issues for large scale issue resolution.

Managed inventory counts and updated ordering systems to maintain rotating supplies. Day to day scheduling adherence and quality standards. Met metrics for quality and performance standards.

Client facing senior training support specialist for medical billing software company. One on one instruction as a full site training representative for client base of over 850,000 healthcare providers. Trained physicians and office staff on how to navigate the medical billing system as well as track and display data and reporting. Educated customers on cloud-based solutions, electronic claims filing, compliance, and software compatibility.