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Certified Project Manager and Business Analyst with extensive experience in managing projects and requirements within planned scope, cost, schedule, and quality. Excellent leadership, analytical, problem solving, education, and communication skills. Expertise in:• Project management (16 years, PMI® certified Project Management Professional®)• Program management (7 months)• Business/system requirements analysis (19 years, certified Master IT Specialist in business analysis) • Definition and deployment management of process, methodology, and tools (16 years, 5 years CMMI® experience)• Learning management (13 years)• Application development and testing (14 years, Master of Science in Software Engineering, 4.0 GPA)
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Project Manager, Scrum MasterGallagherHouston, Tx, Us -
Project Manager, Scrum MasterGallagher Jan 2022 - PresentRolling Meadows, Il, UsManaging an international team in successfully migrating, enhancing, and deploying a cloud based, business critical, Document Management System (DMS) to the USA. Managing the configuration and environment setup for a Canada DMS pilot. Enhancing Microsoft® Power BI® DMS reports and smart scans in support of the USA. -
Systems Project And Program ManagerGallagher Sep 2014 - Feb 2022Rolling Meadows, Il, UsManaged a software sunset program, saving the company 1.5 million USD per year. Managed deployment of a DMS solution on Microsoft SharePoint®, increasing DMS adoption by 56 offices (including fifteen mergers and acquisitions) for Health and Welfare, Retirement Services, and the Benefit Advocate Center within the south central and heartland regions of the U.S.A. Developed and deployed an office record retention compliance solution on Microsoft SharePoint to 47 offices and reduced office gaps by 94%. Developed Microsoft Power BI® reports and smart scans to track DMS adoption and gaps. Ranked DMS enhancement and defect candidates and managed user acceptance testing, with no significant defects in production. Contributed intellectual capital, story definition, user interface mock ups, testing, self-study and instructor-led education, documentation, and support for more than ten DMS releases. Primary liaison between regional branch offices, application support, development, and infrastructure teams.
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Deployment Manager, Project Management Office, Business AnalystIbm Global Business Services Aug 2012 - Mar 2014Managed GBS worldwide deployment and requirements for IBM Program Work Center™ (IPWC), increasing user adoption by 490% in one year. Reduced lengthy GBS IPWC online education to cover key “how to” topics in under eleven minutes. Led a GBS initiative for deployment of strategic process, methods, and tools across five service lines to reduce costs and improve quality and consistency.
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Project Manager, Business Analyst, Learning ManagerIbm Global Business Services Feb 2009 - Jul 2012Defined requirements and managed 60 Agile iterations of IBM tool configuration and education, in support of 13,000 users, across 44 countries. All iterations were successfully delivered within planned scope, cost, schedule, and quality. Prepared three iOS and Android mobile application simulations using iRise® Studio and Maqetta Designer to rethink the way process, methods, and tools are accessed. Configured IBM Rational® Requirements Composer and Rational Quality Manager successfully in support of two strategic methodologies, with no significant defects. Automated requirement document generation using IBM Rational Publishing Engine and JavaScript, reducing Business Analyst effort by 20 hours per release. Led the preparation and delivery of online tool education, involving: 46 high quality Rational jump start sessions and 30 high fidelity tool simulations using Qarbon™ ViewletBuilder.
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Business AnalystIbm Global Business Services Jan 2009 - Mar 2010Worked with more than fifteen IBM GBS worldwide stakeholders to define, review, and prioritize approximately 300 requirements for GBS’ strategic project portfolio management (PPM) tool. The resulting requirements were reused at an IBM level to determine IBM’s PPM tool selection.
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Business Analyst, Learning ManagerIbm Global Business Services Feb 2006 - Dec 2008Gathered IBM GBS client dashboard requirements and prepared a user interface simulation of the dashboard using iRise Studio to stimulate executive feedback. Defined and managed education and requirements for the Rational Learning Framework, which provided Rational curricula, organized by 24 tools and 54 job roles. Led the development and delivery of sixteen, formal Rational education classes to 348 students worldwide, receiving positive feedback from students.
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Consultant, Business AnalystIbm Global Business Services Jan 2003 - Mar 2006Advised multiple accounts on the appropriate IBM Rational tools to address technology gaps. Enhanced process and methodology with Rational tool guidance. Customized process assets to comply with CMMI level five. Provided CMM gap analysis and consultation to the IBM global test organization and commercial accounts.
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Deployment Manager, Process MentorIbm Global Account Jan 2002 - Feb 2004Managed the customization and deployment of technology and process assets, which helped achieve a CMMI level five rating. Led and delivered project management education to hundreds of employees working on the IBM Global Account.
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Development Lead, Software DeveloperIbm Global Account Jan 1997 - Dec 2001Developed and managed IBM Lotus Notes® and web applications and databases to support CMMI/CMM organization innovation and deployment. Coded and led Lotus Notes contract assembly and management applications, which automated contract generation from term and condition data. Reversed engineered application code and relational database tables to UML analysis models.
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Test Lead, Test SpecialistIntegrated Systems Solutions Corporation (Ibm Subsidiary) Dec 1994 - Dec 1996Defined and managed function, integration, regression, and user acceptance testing for two major application releases, yielding no significant defects in production.
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Software DeveloperLockheed Martin Jun 1989 - Aug 1989Developed software in Pascal for NASA, converting lunar data into new formats, with no significant defects. Maintained astronomy software written in FORTRAN.
Chris Mckay Skills
Chris Mckay Education Details
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University Of Houston-Clear LakeSoftware Engineering -
The University Of Texas At AustinComputer Science
Frequently Asked Questions about Chris Mckay
What company does Chris Mckay work for?
Chris Mckay works for Gallagher
What is Chris Mckay's role at the current company?
Chris Mckay's current role is Project Manager, Scrum Master.
What is Chris Mckay's email address?
Chris Mckay's email address is cm****@****ibm.com
What is Chris Mckay's direct phone number?
Chris Mckay's direct phone number is +171335*****
What schools did Chris Mckay attend?
Chris Mckay attended University Of Houston-Clear Lake, The University Of Texas At Austin.
What skills is Chris Mckay known for?
Chris Mckay has skills like Requirements Analysis, Integration, Business Analysis, Software Development, Pmo, Project Management, Software Project Management, Project Portfolio Management, Program Management, Rational Team Concert, Uml, Agile Methodologies.
Who are Chris Mckay's colleagues?
Chris Mckay's colleagues are Alison King Ba(Hons) Aca, Karsen Jones, Sarah Baker, Nagendra Badimale, Priscila Candal Mba Hr, Peter Forker, Andrew Martin.
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