Accountable for assisting in a team of three in analyzing and testing, troubleshooting and reconfiguring, developing and maintaining servers, desktops, laptops for over 200 employee clients; as well as hotel guests. Responsible for administering, optimizing and supporting LAN/WAN infrastructure consisting of over 400 devices. Monitored and supported internal network security. Analyzed and resolved network and server connectivity issues.Administered back-up and recovery solutions. Provided support to internal and external clients on all hardware and software issues. Trained new employees on procedures. Responsible for repairing and testing all servers. Maintained all incoming desktops and laptops, including damage inspection, complete hardware reformatting and troubleshooting, and hardware/software installations and upgrades.