Christopher Mcshane, Mba Email and Phone Number
Christopher Mcshane, Mba work email
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Christopher Mcshane, Mba personal email
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I have built a reputation as a high-energy transformation business executive with a disciplined approach to operational excellence, consistently delivering results that exceed our company and customer’s strategic objectives. I am laser focused on delivering significant value creation by leveraging an entrepreneurial spirit, Lean initiatives, and execution-oriented mindset, breaking down silos and mobilizing cohesive teams with a common commitment and trust. My unique value proposition is built on a value-chain methodology creating a competitive advantage by encompassing Sales, Supply Chain, Customer Service, and Program Management while managing costs effectively. I deliver exceptional results in multiple functional areas and across diverse industries with grit, unrelenting focus, empowering leadership, and process improvements that transform the operating model, business, or customer experience. People come first, always. I recognize the path to success is accomplished by daily self-improvement, surrounding oneself with the right people, maintaining a disciplined approach to execution, and rewarding individuals and teams for their results. I am known for humility, teamwork, and tenacity.
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Vice President Customer OperationsScan.Com Oct 2024 - PresentLondon, England, Gb -
Business Transformation ConsultantIntersect Technology Group Oct 2023 - Oct 2024Alpharetta, Georgia, UsLead consulting and business advisory engagements for middle-market organizations throughout the southeastern United States -
Senior Vice President, Customer ExperienceSerta Simmons Bedding, Llc Jun 2021 - Sep 2023Doraville, Ga, UsCreated and implemented the 1st enterprise customer experience strategy with a team of 140+ laser focused on improving NPS, customer loyalty, employee experience and supply chain resiliency, to reduce increase profitable sales across the customer journey.• Created a Voice of the Customer forum and a listening program for B2B and D2C businesses across 4 brands in North America. • Overhauled operating model that eliminated $1.6M in SG&A and $1M in contact center costs. • Created Inside Sales Team and Influencer Program generating $6M revenue in first 12 months and $8M in 2023. -
Vice President, Customer Experience & Supply ChainSerta Simmons Bedding, Llc Sep 2020 - Jun 2021Doraville, Ga, UsTasked with B2B transformational strategy and deployment reporting to COO. Launched new key performance indicators for B2B business with Net Promoter score that resulted in a 12 point improvement and reduced the time to close claims by 30% on average.Built Customer Portal for 3000+ independent retail partners for faster onboarding, order placement, invoicing, and self-service opportunities. -
Senior Director, TransformationSerta Simmons Bedding, Llc Sep 2019 - Sep 2020Doraville, Ga, UsLed business development and merger transformation initiatives: Secured $50M Target business and $60M Costco business after leading new initiatives and building relationships with retailer decision-makers. -
Senior Director Supply Chain & Customer ExperienceSerta Simmons Bedding, Llc Sep 2014 - Sep 2019Doraville, Ga, UsCaptured and delivered $350M incremental product revenue in 1 years and reduced time to market by 66% in 90 days.Improved forecast accuracy by 12.6% across all customer channelsTransformed Sales Operations Team to Customer-Facing Supply Chain building first-ever CPFR model into the organization. -
National Account ManagerLighting Science Group Corporation Feb 2011 - Aug 2014Orlando, Florida, UsStartup LED company that was recognized as One of the Top 500 Fastest Growing Companies on Deloitte’s Technology Fast 500 2012 - 2014. Managed sales operations, strategic projects and demand planning for the retail and commercial channels. Provided on-site leadership at Mexico plant to drive operational supply planning and execution excellence. Owned the #1 commercial account, The Home Depot, where I delivered $75M base business after a successful Product Line Review win.Drove 36-month omnichannel planning and execution of 12 new product introductions.Instrumental in delivering a $50M increase in company revenue in 12 months. -
Program ManagerDrs Technologies, Inc. Oct 2008 - Feb 2011Arlington, Va, UsServed as the executive leader of a $3B+ global defense contractor with 20k+ employees. Implemented successful cost, schedule, and performance management tools to improve P&L and operations.Selected for exclusive Mentorship Program based on outstanding performance and high potential. -
Executive Officer / Program ManagerUnited States Air Force Aug 2004 - Jul 2008Randolph Afb, Tx, UsRecruited by the 526th Intercontinental Ballistic Missile (ICBM) Systems Group ($6B annual funding; 400+ people) to lead team of 75 (military/civilian/contractor) through 3 acquisition & sustainment programsManaged $50M operational budget. Saved the organization more than $1.5M and was promoted to Executive Officer, reporting directly to the CEO (Colonel). Directed daily activities of entire Group (400+ personnel) and performed chief executive functions in CEO’s absence. Selected accomplishments included leading lifecycle management of $680M communications system (250 sites in the US & Europe).
Christopher Mcshane, Mba Skills
Christopher Mcshane, Mba Education Details
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Emory University - Goizueta Business SchoolMaster Of Business Administration (M.B.A.) -
Le Moyne CollegeGeneral -
Qut (Queensland University Of Technology)General
Frequently Asked Questions about Christopher Mcshane, Mba
What company does Christopher Mcshane, Mba work for?
Christopher Mcshane, Mba works for Scan.com
What is Christopher Mcshane, Mba's role at the current company?
Christopher Mcshane, Mba's current role is Executive | Private Equity | US Veteran | Business Transformation.
What is Christopher Mcshane, Mba's email address?
Christopher Mcshane, Mba's email address is ch****@****ail.com
What schools did Christopher Mcshane, Mba attend?
Christopher Mcshane, Mba attended Emory University - Goizueta Business School, Le Moyne College, Qut (Queensland University Of Technology).
What are some of Christopher Mcshane, Mba's interests?
Christopher Mcshane, Mba has interest in International Travel, Investing, Real Estate, Reading, Strategic Planning And Playing Soccer, International Travel And Reading.
What skills is Christopher Mcshane, Mba known for?
Christopher Mcshane, Mba has skills like Cross Functional Team Leadership, Business Development, Sales Operations, Strategic Planning, Management, Leadership, Account Management, Change Management, Process Improvement, P&l Management, Program Management, Team Building.
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