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CurrentFounder & owner of CMDB-regisseur.com & ICT-regisseur.com. Please check out the projects section to find out the projects I executed since I became independent.
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@ibridge.nl
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Andre Bal is listed as Freelance ITSM / CMDB Specialist with PM skills at CMDB-regisseur.com, a with 2 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at ibridge.nl and a matched LinkedIn profile for Andre Bal.
Andre Bal previously worked as Owner at Cmdb-Regisseur.Com and Freelance, project manager service management & CMDB specialist at Kpn Corporate Market.
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My ambition: Help companies to manage ICT as a normal business, predictable, transparent en cost effective!Since April 2011 I operate as an independent IT professionalMy focus areas are Service management and project management and I have a proven trackrecord in these areas.I am also a recognized CMDB specialist to implement ITAM and ISAM processes and design and optimize CMDB's.I use a combination of methods (ITIL, Prince2) and pragmatism to achieve any set goals. Due to the wide variety of ICT roles i have played in the last 25 years, I am openminded and i have a broad view of all stakes involved. I require little supervision and I will take initiatives as I come across oppertunnities. I can collaborate easlily with technical experts as well as high level managers.I am also comfortable running technical as wel as outsource and service management projects, my focus is not only the short term goal, but also the longer term goal, meaning a decent transition from the project to the maintenance phase.References are available on requestSpecialties: Service Level Management, Outsourcing, purchasing, contracting, IT asset management, Configuration Management, Software Asset Management, Disaster Recovery, CMDB and Service-Now (in my view the leading ITSM saas solution), Technical migrations.
Listed skills include Outsourcing, Disaster Recovery, Configuration Management, It Asset Management, and 32 others.
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Founder & owner of CMDB-regisseur.com & ICT-regisseur.com. Please check out the projects section to find out the projects I executed since I became independent.
Utrecht Area, Netherlands
Contracted by KPN Corporate Market for various Service management and CMDB related projects.Major goal was to speed up customer onboarding / migrations to the new Service-Now solution that was implemented
Amsterdam Area, Netherlands
Additional to some operational Service management work, I am now Programme manager to implement Service-Now within the Randstad Group Netherlands shared service centers.This mainly includes the delivery of:A shared Service Center wide Service Catalog for our 7000 users where all standard services can be requested (Webshop).Workflow driven delivery processes for all delivery groups.Standardized implementation of Incident, change, problem, SLA, configuration, contract… Show more Additional to some operational Service management work, I am now Programme manager to implement Service-Now within the Randstad Group Netherlands shared service centers.This mainly includes the delivery of:A shared Service Center wide Service Catalog for our 7000 users where all standard services can be requested (Webshop).Workflow driven delivery processes for all delivery groups.Standardized implementation of Incident, change, problem, SLA, configuration, contract and Asset management.Ambitious and fun to do, and a huge improvement for the services that we provide to our customers. Customer Satisfaction improvement as well as improved and transparent delivery processes by the shared service centers that can be better managed, are the main overall objectives. Show less
Amsterdam Area, Netherlands
I have implemented a disaster recovery programme and carried out 2 full swing DR tests, both succesfull.While managing various outsourced service contracts, currently running an RFP for a new outsource contract. Implementation is scheduled for Q3 2009 and has been completed where we have improved Customer Satisfaction from 5.6 tot 7.2 to in three month's time.In paralell working heavily on IT-assetmanagement and Configurationmanagement, and discovered that most leading edge tool… Show more I have implemented a disaster recovery programme and carried out 2 full swing DR tests, both succesfull.While managing various outsourced service contracts, currently running an RFP for a new outsource contract. Implementation is scheduled for Q3 2009 and has been completed where we have improved Customer Satisfaction from 5.6 tot 7.2 to in three month's time.In paralell working heavily on IT-assetmanagement and Configurationmanagement, and discovered that most leading edge tool providers offer inefficient and over-enginered toolsets for most companies. I was requested by Axios to help them with their Assyst product development but unfortunately lack of time has prohibited this initiative.Together with Gartner we have benchmarked our IT operations. A meaningfull and thourough benchmark. Results were very positive in alle areas (We provide high service at low cost). WAN area was not cost effective however through new contract negotiations we have reduced cost by 45%.I am very proud of I-bridge achievements over the last few years Show less
Setting up service management organisationRunning various outsource projectsManaging external operations, suppliers and contracts.Implementing / improving Change management and configuration management.Act as Projectmanager when supplier execute projects.Project manager disaster recovery
Amsterdam Area, Netherlands
Responsible for infrastructure program to:Setup and migrate datacentre to 2 external colocationsRedesign entire WAN infrastructureDatacentre migrationKick-off disaster recovery initiatives
Amsterdam Area, Netherlands
Responsible for for all IT project within Randstad Netherlands, leading between 9 and 12 projectleader / managerBudget responsible
Amsterdam Area, Netherlands
Responsible for European IT operations concerning aftersales business. This concerned shopfloor logistics and warehousing systems in Europe, pricing simulation systems for the parts business.Business plan and contract responsible.Responsible to implement European IT organsation together with IT Vice PresidentResponsible for systems development and running several datawarehousing projects (SAS).Projectmanager European warehouse consolidation (IT side) and Direct… Show more Responsible for European IT operations concerning aftersales business. This concerned shopfloor logistics and warehousing systems in Europe, pricing simulation systems for the parts business.Business plan and contract responsible.Responsible to implement European IT organsation together with IT Vice PresidentResponsible for systems development and running several datawarehousing projects (SAS).Projectmanager European warehouse consolidation (IT side) and Direct dealer delivery project. Show less
Amsterdam Area, Netherlands
Responsible for smooth Y2K transition accross EuropeResponsible as project manager for smooth transition of European datacentre and all Part and Vehicle logistic systems.Responsible to manage all European Nissan Affiliates to ensure a consistent Y2K transition.
Amsterdam Area, Netherlands
Responsible for EDP department with technical application engineers, systems programmers, DBA and 3 shift operations.Contract and business plan responsible
Amsterdam Area, Netherlands
Responsible for EDP operations (European data centre) for 5 month'sAutomate internal activities within IT departmentProjectleader Disaster recoverySetting up internal SLA's, including reportingVarious (IBM) mainframe optimization projects (capacity management)Responbile for setting up Mid term business plans & budgets within IT
Amsterdam Area, Netherlands
Responsible for technical maintenance of Dealing room backoffice applications.Providing internal tooling for data centre departmentsIntroduction of automated testing tools.Responsible to execute annual diaster recovery tests
Responsible for Technical application maintenance, Error handling, Scheduling, testing and consultancy to application development teams.Also responsible for development of internal tooling
Quick answers generated from the profile data available on this page.
Andre Bal works for CMDB-regisseur.com.
Andre Bal is listed as Freelance ITSM / CMDB Specialist with PM skills at CMDB-regisseur.com.
AeroLeads has found 1 work email signal at @ibridge.nl for Andre Bal at CMDB-regisseur.com.
Andre Bal is based in Amsterdam, North Holland, Netherlands while working with CMDB-regisseur.com.
Andre Bal has worked for Cmdb-Regisseur.Com, Kpn Corporate Market, Ibridge (It Ssc Randstad Group), Randstad, and Nissan Europe.
Andre Bal's colleagues at CMDB-regisseur.com include Kabiru Haruna.
You can use AeroLeads to view verified contact signals for Andre Bal at CMDB-regisseur.com, including work email, phone, and LinkedIn data when available.
Andre Bal is listed with skills including Outsourcing, Disaster Recovery, Configuration Management, It Asset Management, It Service Management, Contract Negotiation, Purchasing, and It Operations.
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