Cynthia Mercado Email & Phone Number

Lynnwood, Wa, Us

Developed and maintained meeting notes and agenda templates for departmental use.Coordinated Preconstruction Meetings and facilitated communication between engineering, construction, and external stakeholders.Managed Capital Group invoice processing and ensured compliance with financial procedures.Drafted and tracked Land Survey requests, coordinating activities with design firms.Created GasOps entries and facilitated communication with New Business… Show more Developed and maintained meeting notes and agenda templates for departmental use.Coordinated Preconstruction Meetings and facilitated communication between engineering, construction, and external stakeholders.Managed Capital Group invoice processing and ensured compliance with financial procedures.Drafted and tracked Land Survey requests, coordinating activities with design firms.Created GasOps entries and facilitated communication with New Business Designers.Provided backup coverage for Management Assistant responsibilities and supported various administrative tasks. Show less

Completed a comprehensive management training program, gaining hands-on experience in various departments including sales, marketing, customer service, and operations.Demonstrated leadership abilities by overseeing daily operations and effectively managing a team of employees to ensure customer satisfaction and achieve business goals.Developed and implemented strategies to optimize workflow efficiency, streamline processes, and enhance productivity.Utilized analytical… Show more Completed a comprehensive management training program, gaining hands-on experience in various departments including sales, marketing, customer service, and operations.Demonstrated leadership abilities by overseeing daily operations and effectively managing a team of employees to ensure customer satisfaction and achieve business goals.Developed and implemented strategies to optimize workflow efficiency, streamline processes, and enhance productivity.Utilized analytical skills to assess market trends, identify opportunities for growth, and formulate strategies to drive revenue and profitability.Provided exceptional customer service by addressing inquiries, resolving issues, and building strong relationships with clients to foster loyalty and repeat business.Collaborated with cross-functional teams to execute marketing campaigns, promotions, and events, resulting in increased brand awareness and customer engagement.Trained and mentored new employees, imparting knowledge of company policies, procedures, and best practices to facilitate their professional development and success within the organization. Show less

Apple Valley, California, United States

Provided coaching and training to ensure high-quality service and product consistency.Collaborated with store manager to develop and implement strategies to increase sales and improve customer satisfaction.Strong problem-solving skills, with the ability to listen to customer concerns, analyze issues, and provide appropriate solutions or escalate as needed.

Carson, California

Trained, coached, and supervised front-of-house and back-of-house staff, promoting teamwork and excellence in customer service.Managed inventory, including ordering supplies, monitoring stock levels, and conducting regular audits to minimize waste and optimize cost control. Assisted in scheduling staff, balancing labor costs with operational requirements and maintaining adequate staffing levels. Collaborated with the management team to develop and implement marketing… Show more Trained, coached, and supervised front-of-house and back-of-house staff, promoting teamwork and excellence in customer service.Managed inventory, including ordering supplies, monitoring stock levels, and conducting regular audits to minimize waste and optimize cost control. Assisted in scheduling staff, balancing labor costs with operational requirements and maintaining adequate staffing levels. Collaborated with the management team to develop and implement marketing strategies, promotions, and special events to drive sales and increase customer engagement. Show less

Handled the company’s online presence — regularly updated the company’s website and various social media accountsUtilizing softwares such as Adobe Photoshop, Illustrator, and Final Cut Pro, AutoCad 2011,SketchUp to create marketing content for clients Utilizing Microsoft office applications including Microsoft teams to communicate with clients Constantly researching new trends and acquiring new skills to ensure that I am providing fresh, unique, top quality… Show more Handled the company’s online presence — regularly updated the company’s website and various social media accountsUtilizing softwares such as Adobe Photoshop, Illustrator, and Final Cut Pro, AutoCad 2011,SketchUp to create marketing content for clients Utilizing Microsoft office applications including Microsoft teams to communicate with clients Constantly researching new trends and acquiring new skills to ensure that I am providing fresh, unique, top quality work.Being a strategic thinker that enjoys learning about consumer behavior to identify new ways to connect with customers and future customers.Built relationships with returning customers and have had my business recommended to their family and friends based off my customer service and quality work. Show less

Paramount, California, United States

Knowledge of office administration procedures, including record-keeping, filing systems, and document management.Experience in managing budgets, tracking expenses, and handling financial transactions.Strong organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects and deadlines effectively.

Gardena, California

Proficient in office software and tools, such as Microsoft Office Suite (Word, Excel, PowerPoint), as well as email and calendar applications.Attention to detail, ensuring accuracy in data entry, document preparation, and record-keepingKnowledge of office procedures and protocols, including filing systems and document management.Proficient in basic accounting tasks, such as managing expenses, processing invoices, and tracking budget items.Basic knowledge of… Show more Proficient in office software and tools, such as Microsoft Office Suite (Word, Excel, PowerPoint), as well as email and calendar applications.Attention to detail, ensuring accuracy in data entry, document preparation, and record-keepingKnowledge of office procedures and protocols, including filing systems and document management.Proficient in basic accounting tasks, such as managing expenses, processing invoices, and tracking budget items.Basic knowledge of office equipment, such as printers, copiers, and scanners Show less

Bachelor Of Arts - Ba, Organizational Leadership

Concentration in Project Management

Associate Of Arts - Aa, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Business Management