Carla Meza Email & Phone Number

San Antonio, Texas Area

My team and I launched the San Antonio Market for Envision where we spent many months creating, updating and maintaining a proactive compliance protocol. During that time, I cross-trained in many facets within the Site Coordinator role and an administrative role. My daily operations include reviewing patient charts for deficiencies which occur when providers do not follow compliance guidelines and make patient charts non-billable. Apart from daily reviews of all inpatient charts, I also communicate with all providers to assist them in their completion of patient charts to ensure their scorecards are maintained. I review any flagged charts which are sent by the coding department on a separate system, and within this system I am the last line of review for any charts which may have been missed by other team members. On a weekly basis, I also conduct a patient census which accounts for current, discharged, and new patients coming on to inpatient stays.

Lackland Air Force Base, San Antonio, Tx

Check in desk technician, in charge of checking in patients to their appointments as well as maintaining medicalrecords• Primary coordinator for the Speech pathologist’s schedules and templates.• Analyzed, evaluated, advised and ensured validity and completeness and accuracy of healthcare datacollected by automated systems used by the military health system.

Bagram Air Field, Afghanistan

Led, mentored, and trained a 6-person team processing patient information for admission and maintaining patientvaluables during admission process.

Lackland Air Force Base, San Antonio, Tx

Executive support to the director of 59 Medical Operations Group organization with 1.2K personnel. Oversaw• Handled $20K worth of supplies and distributed adequate resources for the mission.• Maintained accountability of $94K worth of equipment items for the organization.• Facilitated the human resources management program for 32 members directly.• Managed 302 personnel evaluations for largest medical organization in Hospital.

Fort Sam Houston, San Antonio, Tx

Performed administrative duties for clinic, ensuring on-time critical health care for 1K oncology patients.Developed schedules and templates for 4 providers, 8 staff members.• Archived and transferred 1.5K deceased patient medical record and accomplished medical file audits.• Oversaw Third Party Collection program resulting in organization regaining $100K from other insurance.

Lackland Air Force Base, San Antonio, Tx

Provided administrative duties on 35-bed inpatient general medicine ward. Determined and validated patienteligibility for medical care using the Composite Health Care System used within the organization.• Compiled 451 discharge records and reviewed for accuracy and completion resulting in 100% compliance.• Instructed 120 staff members on proper admission process for patients.• Verified 96 transfer orders for patients and improved patient safety.

Lackland Air Force Base, San Antonio, Tx

Performed Daily quality audits, files paperwork and assisted with annual retirement of 9.8K medical records.• Received and quality checked 450 medical records.• Conducted annual records retirement for 9.8K records, 361 boxes with less than 1% record return rate fromreceiver.• Performed front desk duties assisting patients with customer service and customer concerns.