Chris Gehrig Email & Phone Number

• 80% improvement in learner retention from 20 years in Instructional Design, delivering innovative solutions.
• Replaced costly in-person training with cost-effective Virtual Reality simulations using Storyline and CenarioVR.
• Uploaded and managed Articulate 360 courses on GitHub.
• 90% increase in learner completion through streamlined skills acquisition with a department-wide Articulate Review system, boosting collaboration and reducing time.
• Enhanced HR programs with engaging Articulate Rise Courses, increasing participation.
• Publishing Articulate 360 to xAPI (Tin Can API), SCORM (2004, 1.2), AICC, CMI5

Missoula, Montana, US

• Utilized Articulate 360 Teams to design Rise courses published in Workday LMS, incorporating knowledge checks and quizzes for effective learning.
• 70% Reduced cost by creating updated learning experiences.
• Streamlined feedback processes with Articulate Review, enabling seamless collaboration among stakeholders.
• Introduced and implemented Iorad tutorials, enhancing accessibility and usability compared to traditional PDF documents.
• Coordinated departmental plans for Iorad tutorial creation, accelerating learning tutorial development with full departmental support.
• Key

Fargo, North Dakota, US

• Reduced Audit Process Credit time by 50% through automated Credit Management.
• Implemented for Healthcare Auditors' Continuing Education Training (C.E.T.) Certification, enhancing satisfaction.
• Enhanced Management Summit: Improved sessions, presentations, and event management for Noridian managers
• Reduced by 40% time to create courses by introducing Articulate Rise 360 which they use today.
• Employee Learning Experiences: Designed and launched endorsed learning experiences.
• Quarterly C.E.T. Credits Events: Organized and managed events for 300 Healthcare nurses.

• Increase customer purchases by 70% by developing and launching a website, elevating online presence and customer attraction.
• Produced marketing materials tailored to seasonal needs and market trends.
• Designed a virtual reality adventure game using Articulate Storyline and CenarioVR, earning 5-star Google reviews.
• Efficiently managed contracts and projects, enhancing satisfaction for customers and vendors.
• Key

Gütersloh, DE

• 40% reduction in the MBS legacy billing process through creating improved SQL reports.
• Managed Microsoft Business Division (M.B.D.) Legacy billing support, serving as primary contact for customer inquiries, management reporting, and training needs.
• Supervised 15 technicians at the Microsoft Fargo site, ensuring skill and career development with 100% satisfaction. Led production and verification of monthly billing reports for M.B.D. clients and Microsoft.
• Tracked and reported customer payments by Microsoft billing standards, enhancing reporting efficiency and visibility.
• Key

Redmond, Washington, US

Redmond, Washington, US

Redmond, Washington, US

• Implemented innovative flipped classroom approach, prioritizing hands-on skills acquisition for learners, resulting in higher satisfaction, engagement, and skill application.
• 98% consistently high rating in over 140 Microsoft Certified Solutions Expert (MCSE) classes, surpassing ratings of Novel and Unix instructors.
• Designed an innovative MCSE program, leading to training opportunities across the US and Canada.
• Recruited by Microsoft to create innovative MCSE courses and labs focused on hands-on skills acquisition.
• Key