• Answered calls from customers to create and update accounts, take and update orders, and help with product information.• Sold products to customers.

• Answered calls from customers to create and update accounts, take and update orders, and help with product information.• Sold products to customer

Laid off due to contract end.• Provided independent verification and validation testing for the Range Facility Management Support System (RFMSS) of the RFMSS project in an Agile development and test environment including updating existing automation tests using HP Unified Functional Tester v11.53 and VB Script descriptive programming. Also assists with verification and validation testing for the Installation Support Modules (ISM) Central Issue Facility (CIF).• Referenced a government policy manual to write Software Test Plans for RFMSS.• For existing text firedesks of the RFMSS application used ArcGIS (built around a geodatabase), to create graphics firedesks pulling layers from raster data files provided by Army installations.• Traveled to Fort Hood for scheduled meetings with end users providing hard copy test case files for acceptance testing of the initial launch of the graphics firedesk.• Supported the Army data standardization effort by exporting a list of linked records from Oracle, building and sending a Standard Data Dependency report to each installation as needed.• Provided peer-reviews of deliverables from the development contractor.• Recorded defects and enhancement requests within HP Quality Center Software v12.5.• Assisted with manning the Help Desk, during its relocation from Arizona to Virginia, until full-time employees could be hired.

Laid off due to contract end.Leidos, Inc / SAIC[Please Note: My 13 years at SAIC/Leidos was spent on different contracts. Below are highlights.]Contract Clients: INSCOM / DIA, NGIC, DISA• Provided testing support for multiple contracts including writing test plans, test procedures Test Reports, keeping track of Requirements Traceability Matrices, and filing defects using various programs.• Ingested test data in to Apache Accumulo database using Apache Hadoop on a Linux server.• Provided administrative support for Atlassian JIRA and Confluence web applications.• Trained new employees via demos of the application and the legacy application it is based on as they became familiar with the work product.• New employees learned the work product by testing fixes for defects I had written.• Performed daily reliable human review and transfer of incremental updates, and sometimes, full SQL Loader files for dirty words utilizing the ISSE Guard program.• Used Java to create a "dirty file" of random characters for a test.• Adept at detail-oriented and negative testing.• Supported an NGIC contract utilizing Oracle Developer, SQL, and PL/SQL.• Wrote a PL/SQL package to auto-generate a form at the push of a button.• Participated in the data modeling re-design of the NIPRNet database schema using Oracle and the re-design of the DISN NIPRNet website using Cold Fusion.• Used SQL and SQL*Plus to build ad hoc reports and PL/SQL to build a procedure to archive data records.

Left the company seeking what I perceived as better opportunities at SAIC.• Developed Y2K test plans for SECCLEAR, PERSLOC, CIF, and RFMSS.• Completed Requirements Trace Matrices in accordance with PEO STAMIS guidelines for Y2K certification procedures.• Generated test cases and supporting test data.• Conducted Y2K tests.

Laid off• Generated queries to determine security classification for data in ONI database• Generated test data using SQL*PLUS.• Tested Oracle Web Application Server applications • Supported OSHA’s data migration from Microsoft Access to Oracle using SQL*Loader• Used Oracle, SQL*PLUS tools, Windows NT Client-Server PC Network hardware, and Oracle database.

Got married and moved out of state• Composed and generated Oracle ad hoc queries using SQL, built reports using SQL*Plus.• Provided low-level assistance with developing SQL query statements and associated problems.• Maintained and updated computerized file system data entry in Oracle of analysts’ insurance company annual and interim statement reviews, and analysts’ special projects.• Maintained and updated a database in Microsoft Access of insurance company annual and interim statement amendments.• Developed, maintained, and generated a Microsoft Access report monthly of insurance company annual and interim statement amendments.• Used Microsoft Word to maintain Statement Analysis Tracking Sheet form.• Worked in the Annual Statement Room and distributed annual, quarterly, and monthly insurance statements to analysts that they signed-in and signed-out for reviews.• Used Microsoft Excel to compare and analyze company priority, class, and examiner assignment discrepancies between the Oracle database and Company List information.• Performed clerical and accounting work.