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I am a strategic executive leader with 17+ years of experience driving performance across social housing, non-profit, and government sectors. I am recognised for leading initiatives like the Aboriginal Contracting Framework and the Remote Housing Development Authority. I excel in navigating complex stakeholder landscapes to deliver sustainable outcomes. At CAAPS and Yilli, I improved financial sustainability with 5-8% core revenue growth and returned to positive earnings from a deficit. I also increased team engagement and achieved a 14% improvement in client (tenant) satisfaction, demonstrating my ability to deliver lasting change.As a long-term Darwin resident, I understand the community’s challenges, especially among disadvantaged groups. This informs my approach to developing community-centric solutions that address immediate needs while adapting to evolving demands. I am committed to creating positive, long-term impact through initiatives that align with both local needs and organisational objectives, ensuring sustainable outcomes.I am skilled in building strategic partnerships. I have driven cross-functional collaboration leading to measurable gains in core revenue, service delivery, and client/tenant satisfaction. These efforts have contributed to bottom-line growth and operational efficiencies, ensuring long-term organisational success.I focus on integrating diverse perspectives. I lead teams to implement innovative solutions that foster growth and organisational agility in dynamic environments. My leadership style promotes accountability and a shared purpose, resulting in improved service delivery, effective resource application, and enhanced problem-solving.I am passionate about cultivating high-performance cultures, I prioritise transparency, open communication, and inclusivity, creating environments where teams thrive. This approach has led to reduced turnover, increased morale, and improved alignment between team goals and broader organisational priorities, driving stronger productivity and focus on strategic outcomes.Telephone: 0438 589 488
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Chief Operating OfficerImpact NorthDarwin, Nt, Au -
Board MemberNt Shelter Nov 2023 - Apr 2024Northern Territory, AustraliaNT Shelter’s work, as the peak body for affordable housing and homelessness, involves research and policy development, advocacy and communications, sector consultation and coordination, and capacity building. -
Board MemberNorthern Territory Council Of Social Service (Ntcoss) Aug 2023 - Apr 2024Northern Territory, AustraliaThe Northern Territory Council of Social Service is the peak body for the Social and Community Sector in the NT and an advocate for social justice on behalf of people and communities who may be affected by poverty and disadvantage. -
Chief Executive OfficerCaaps Aboriginal Corporation May 2023 - Apr 2024Darwin, Northern Territory, AustraliaAccountable for strategic development, operational management, and governance, with an emphasis on engaging stakeholders and fostering collaboration across the sector.- Led strategic development and operational management, actively contributing to the Executive Governance team to foster a unified organisation.- Led finance, risk management, human resources, governance, communications, and strategic business planning, ensuring the successful delivery of CAAPS's strategic plan while maintaining high standards of service delivery and continuous improvement.- Advocated for the organisation and its clients while promoting leadership, governance, cultural safety, and social inclusion.Increased service utilisation and improved operating efficiency through program integration (cross-referrals) and new collaborative partnerships with other organisations. Year-on-year grant revenue grew by 7.1%, while total revenue increased by 8.1%, resulting in a profit before income tax of $48k, a strong recovery from the previous year's loss of $493k. This growth was driven by strategic initiatives, including expanding grant funding and streamlining operations. As a result, operating efficiencies—achieved through cost reductions and process improvements—enabled the reinvestment of 16% of savings into additional staffing, strengthening our capacity to better support client outcomes. -
Deputy Chief Executive OfficerYilli Rreung Housing Aboriginal Corporation Jan 2022 - Mar 2023Darwin, Northern Territory, AustraliaAccountable for optimising the organisational framework to deliver efficient, stakeholder-centred services.- Optimised the organisational framework to enhance service delivery, ensuring a stakeholder-centric approach across all operations.- Led finance, IT, risk management, human resources, governance, communications, and strategic business planning, translating the strategic vision into actionable initiatives.- Implemented systems and processes that improved operational efficiency and aligned organisational goals with stakeholder needs, driving overall performance and satisfaction.Year-on-year grant revenue growth of 5.8%, returning the business to positive EBITDA and retiring $1.5 million in debt. This supported a $20 million capital grant (approved) enabling the leveraged acquisition of additional housing on a cash-neutral basis. Tenant satisfaction improved by 14%.
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Stakeholder Engagement And Strategy ConsultantHapori (Nt) Mar 2019 - Jan 2022Darwin, AustraliaSupported organisations in developing strategies, plans, programs, and projects through a co-design approach.- Facilitated the development of strategies and plans by employing a co-design approach, ensuring that stakeholder perspectives were effectively integrated into the process.- Collaborated with diverse stakeholders to gather insights and feedback, enhancing the relevance and impact of programs and projects.- Promoted inclusive practices that strengthened organisational capacity and fostered community engagement throughout the development process. -
Chairperson, Audit And Risk CommitteeYilli Rreung Housing Aboriginal Corporation Feb 2019 - Jan 2021
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Director Aboriginal Contracting Framework (Project Lead)Northern Territory Government Feb 2018 - Feb 2019Darwin, AustraliaDepartment of Trade, Business and Innovation(Project tenure)Led the design and development of the Aboriginal Contracting Framework.- Developed an agreed model to leverage approximately $3.8 billion in government procurement and grants to enhance economic and employment opportunities for Aboriginal Territorians.- Collaborated with key stakeholders to ensure the framework’s objectives aligned with community needs, driving sustainable development and inclusion.-Led a comprehensive stakeholder engagement process that involved meeting with nearly 1,000 government, industry, business, NGO, and Aboriginal stakeholders. This initiative included hosting over 60 workshops, conducting focus group sessions, and facilitating numerous one-on-one meetings across Darwin, Nhulunbuy, Katherine, Alice Springs, Tennant Creek, and seven remote communities: Wadeye, Wurrumiyanga, Maningrida, Alyangula, Borroloola, Ntaria, and Mutitjulu. -
Senior Director Commercial StrategyNorthern Territory Government May 2015 - Dec 2017Darwin, AustraliaDepartment of Local Government and Community ServicesDeveloped and executed key strategic initiatives, policies, programs, and complex projects aligned with the department's intergovernmental obligations.- Designed and implemented pivotal strategic initiatives, ensuring alignment with intergovernmental obligations and addressing community needs.- Led a proactive team in identifying and prioritising actionable strategies to tackle socio-economic disparities within Aboriginal communities.- Crafted and executed programs that fostered collaboration and delivered measurable outcomes, enhancing the overall welfare of Aboriginal populations.Initiatives:- Led the ‘Galiwin'ku Slow Build’ initiative through extensive community engagement, supporting local enterprises. - Directed the NT Town Camp Review, addressing critical housing and management issues while ensuring transparency and accountability in all reporting processes.- Developed and embedded the Northern Territory Remote Contracting Policy to government procurement policy and practice.
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Director InnovationNorthern Territory Government May 2014 - Apr 2015Darwin, Northern TerritoryDepartment of HousingFocused on addressing gaps in the provision of social housing supply, overseeing critical decisions related to stock acquisition, divestment, and asset management/redevelopment.- Identified and addressed gaps in social housing supply, ensuring that strategic decisions on stock acquisition and divestment aligned with community needs.- Managed asset management and redevelopment initiatives, optimising housing stock to improve availability and quality for vulnerable populations.- Collaborated with stakeholders to develop sustainable strategies that enhance the effectiveness of social housing provision in the community.Initiatives:- Developed a sale and leaseback model to support first home buyers, asset renewal and asset reconfiguration to meet the needs of a changing social housing demographic.
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Commercial ManagerNorthern Territory Government Dec 2010 - Nov 2014Darwin, Northern TerritoryDepartment of HousingSupported the successful commercial delivery of the NPARIH program - construction of 1,456 new houses and 2,915 rebuilds and refurbishments across seventy-three remote Aboriginal communities, with a total program value of $1.7 billion.- Provided comprehensive commercial and contractual guidance, overseeing contract formulation, interpretation, and negotiation to ensure alignment with program objectives.- Conducted thorough analyses and evaluations of capital project progress, managing financial and contractual project closures to ensure accountability and transparency.- Enhanced program management proficiency by developing commercial frameworks and establishing robust governance systems within the department, driving operational excellence and stakeholder engagement.Initiatives:- Designed a customised Earned Value Analysis model for the $1.7 billion NPARIH program, enabling effective budget and schedule oversight and promoting accountability across diverse teams.- Successfully negotiated and settled a $25m contract dispute.
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Regional Manager, Northern TerritoryCleanaway Waste Management Mar 2007 - Jun 2010Darwin, Northern TerritoryLed operations across three depots in Darwin, Katherine, and Alice Springs, serving approximately 4,800 commercial clients with a workforce of up to ninety staff.- Developed and implemented strategic plans that drove sustained growth and profitability, aligning operational goals with overall business objectives.- Led the development of operational and capital budgets, continuously monitoring financial performance to ensure fiscal responsibility and strategic alignment.- Collaborated with Group Sales to create effective marketing and sales strategies, acting as the primary liaison for municipal and major commercial clients.- Promoted Occupational Health, Safety, and Environmental (OHS&E) policies throughout the region, fostering a culture of safety and compliance. -
Assistant Relationship Manager, Corporate BankAustralia And New Zealand Banking Group Dec 2004 - Mar 2007Darwin, Northern TerritoryTransactional Banking Facilities and Debt/Equity Funding Solutions for Corporate Middle Market ($10m-$500m p.a.)- Advised a select client base on optimising debt and equity structures, resulting in enhanced profitability and risk mitigation.- Conducted comprehensive financial analyses, identifying and addressing adverse trends while ensuring compliance with internal credit policies.- Supported client growth initiatives through tailored funding solutions, contributing to sustained market competitiveness.
Chris Hammond Skills
Chris Hammond Education Details
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Kaplan ProfessionalApplied Finance (Corporate Finance / Advisory) -
Clayton UtzAlternative Dispute Resolution
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Nt GovernmentStrategic Leadership Program
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Australian Mediation AssociationNmas Mediator Training
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Governance Foundations For Not-For-Profit Directors
Frequently Asked Questions about Chris Hammond
What company does Chris Hammond work for?
Chris Hammond works for Impact North
What is Chris Hammond's role at the current company?
Chris Hammond's current role is Chief Operating Officer.
What is Chris Hammond's email address?
Chris Hammond's email address is ch****@****.gov.au
What schools did Chris Hammond attend?
Chris Hammond attended Kaplan Professional, Clayton Utz, Nt Government, Australian Mediation Association, Australian Institute Of Company Directors.
What skills is Chris Hammond known for?
Chris Hammond has skills like Strategy, Management, Change Management, Risk Management, Project Planning, Management Consulting, Leadership, Contract Management, Financial Modeling, Program Management, Financial Risk, Mergers And Acquisitions.
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Chris Hammond
Experienced Executive | Building Strong Relationships | Empowering TalentGreater Sydney Area2chrishammondhair.com, gmail.com3 +614192XXXXX
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