Chad Hand Email and Phone Number
My professional career at Caterpillar has provided many challenging roles and opportunities to grow and excel while holding diverse roles in commercial and technical fields. I've built inclusive relationships and proven ability collaborating with multiple global cross-functional teams. I have experience in Prime Sales, New Product Introduction, project management, and process improvement. I enjoy undertaking complex assignments, under strict deadlines, and ultimately delivering superior performance with little to no supervision. Last but not least, I've developed a STRONG client and customer focus with dedication to satisfying all expectations.
Caterpillar Inc.
View- Website:
- caterpillar.com
- Employees:
- 50927
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Electric Power Generation Senior Sales RepresentativeCaterpillar Inc. Sep 2023 - PresentIrving, Texas, United StatesSenior Sales Representative in Caterpillar's Electric Power Division focused on electric power generation prime sales and aftermarket support. -
Electric Power Digital Product Support Team LeadCaterpillar Inc. Jun 2022 - Aug 2023Irving, Texas, United States• Directly supporting our dealers and customers installing and troubleshooting their Electric Power telematics connected assets in Caterpillar's Remote Asset Monitoring (RAM) platform• Leads field follow projects for firmware and hardware updates related to Caterpillar's telematics connectivity solutions.• Leads technical training for dealers, customers and internal partners related to this technology. -
Telematics Component Platform LeadCaterpillar Inc. Feb 2020 - May 2022Peoria, Illinois, United States• Led new product introduction programs (NPI) for multiple telematics hardware platforms• Established and actively managed 16 mo. program timeline and ~$2 mil program budget fromlaunch to start of production in Oct. 2021▪ Collaborated with Global Purchasing, Legal Counsels, and Tier 1 Supplier Commercial team onvarious commercial and legal agreements (MPA, MDA, NDSA)▪ Collaborated with Marketing teams to develop Product Group and Customer facing publications▪ Collaborated with Product Support team to develop field follow plans and Dealer facingpublications▪ Collaborated with Supplier Development Engineers and Tier 1 Supplier Quality team to completeAdvanced Product Quality Planning (APQP) process▪ Managed and mitigated multiple assurance of supply issues to ensure production continuity▪ Managed serial production process improvements▪ Actively managing Global Certifications project -
Telematics Systems, Quality, & Validation LeadCaterpillar Inc. Apr 2016 - Jan 2020Peoria, Illinois Area• Implemented process improvements with software teams using Built in Quality (BIQ) methodology• Established new quality targets for onboard and offboard software releases focused on reducing new feature and regression defect counts and decreasing overall defect backlog• Provided leadership and facilitated workload for a team of eleven validation engineers in India• Collaborated with Electric Power, Marine, and Locomotive Rail Product Groups to capture anddocument critical customer and business requirements for Hardware, Software, and User InterfaceTelematics solutions• Collaborated with Tier 1/Tier 2 Product Support teams and Product Groups to troubleshoot telematicsfield issues reported by Dealers and/or end customers -
Design EngineerCaterpillar Inc. Mar 2014 - Mar 2016Peoria, Illinois AreaDesign Engineer working in Caterpillar Electronics and Systems Integration business unit. Systems Engineer on a new product introduction team responsible for delivering a telematics and remote monitoring solution for the Electric Power market.Responsibilities included:• Providing system level expertise • Application software requirements owner• Test plan creation and application software bench and field validation• Aftermarket hardware and software support• Production software release -
Design EngineerCaterpillar Inc. Nov 2012 - Feb 2014Peoria, Illinois AreaDesign Engineer working in Caterpillar Electronics business Unit. Engineer on a software team responsible for delivering application software for embedded controls on generator sets for the Electric Power market. Responsibilities included:• Documenting application software requirements• Test plan creation and application software bench and field validation -
Associate Engineer - Leadership And Technical Development Program (Ltdp)Caterpillar Inc. Jun 2011 - Oct 2012Peoria, Illinois AreaAssociate Engineer in the Leadership and Technical Development Program in Product Development and Global Technology business unit. Worked on various proof of concept projects and presented results and accomplishments at conclusion. -
Electrical Engineer Co-OpAltec Jan 2009 - Aug 2009St. Joseph, Missouri Area• Tested control systems on digger derricks, aerial lifts, cranes, specialty products, and environmental products in a manufacturing environment • Designed and programmed an automated testing system for circuit board production• Designed schematics and PCB layouts • Wrote test procedures and work instructions
Chad Hand Education Details
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3.24 Gpa
Frequently Asked Questions about Chad Hand
What company does Chad Hand work for?
Chad Hand works for Caterpillar Inc.
What is Chad Hand's role at the current company?
Chad Hand's current role is Caterpillar Inc. | Electric Power Generation Senior Sales Representative.
What schools did Chad Hand attend?
Chad Hand attended Iowa State University.
Who are Chad Hand's colleagues?
Chad Hand's colleagues are Scott Metzler, Jeff Voelz, Hendro Yudo, Ramiro Galindo, Rajeesh Kumar, David Fellows, Cassandra C..
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