Christopher Hess Email & Phone Number

Sarasota, Florida, Us

Maintaining a comprehensive and dynamic forecast for a full planning horizon (up to 24 months) to help drive efficient signals for replenishment, supply, and purchasing teams. Manage and host demand reviews to review product line forecasts - utilizing intelligence gathered from sales and marketing, business intelligence, and forecast software modeling. Lead the build-up of and facilitate the cross-functional alignment within an S&OP Process. Proactively communicate with Product Management, Marketing, and Sales regarding new product development, support Sales and Marketing teams in estimating impact of commercial activities on future demand.Drive improved performance across all Demand Planning indicators including Forecast Accuracy, BIAS, and MAPE to help drive larger organizational goals including, but not limited to, Fill Rate and EBITDA - ensure that all analysis and cross-collaborations reflect a KPI-embedded approach.Cross-function with Supply and Purchasing teams to ensure correct signals, replenishment splits in warehouses, drive conversations between SMOG, stocking viability, and ensure proper DOH to support the core business. Work closely with business units to share demand trends versus forecast and budget, risk mitigation, and highlight potential impacts to raw, WIP, and finished goods inventories.Build capability and mastery in Demand Planning - act as a key driver of continuous improvement in processes, creating tools and queries for ad hoc analysis where tools are currently not present within the organization, or enhancing pre-existing tools to maximize capability. Assist with the documentation of best practices that are currently not present, but add value to the organization.Provide feedback on current business applications to help improve processes, brainstorm out-of-the-box solutions, and improve bandwidth. Utilize Logility, WebFocus, Everstream AI, and Microsoft Suite products to accomplish aforementioned tasks and responsibilities.

Sarasota, Florida, Us

Shelton, Connecticut, Us

Maintain and manage forecasting processes, systems, and data to incorporate specific customer forecasts from Sales and Customer teamsCollaborate with marketing, sales, and finance to understand marketing programs, new product introductions, pricing changes, and events to meet customer demandInfluence inventory optimization and identify trends that improve growth and profitabilityRecognize consumption and shipment trends through category and industry dynamicsAnalyze supply chain performance in conjunction with VMI to improve joint supply chain metrics

Framingham, Ma, Us

Serve as a liaison between Distribution Operations and Planners, Allocators and Buyers to proactively resolve issues with merchandise before shipment.Proactively address vendor compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.Ensure that merchandise is of the correct value to our customers in terms of fashion, quality, price and brand and fulfill the needs of the business model through correct allocation and shipping processes.Analyze and strive to meet TJX's KPI's to not only ensure data is communicated across operational departments, but to set expectations for associates to meet and exceed performance goalsJoined several network and in-house teams that allowed me communicate ideas and processes within and outside the four walls of Bridgewater.Possess an in-depth knowledge of merchandise and technical terms, fabrications and Marmaxx standards as relates to quality and size requirements.Attended DC Quest Conference in September 2016 that opened up channels and opportunities for process improvement, and further comprehension of the how the Operation can make a strong impact to the off-price business model.Recognize opportunities to take risks and react appropriately to achieve optimal results that are in the best interests of the business not only within the Distribution Center but downstream into the retail market.Joined a Network Process Control team that audited processes of other Distribution Centers to ensure the compliance of best practices and engineering standards. Utilized my experiences to enhance the operation for the Bridgewater DC.Engage, develop and motivate Associates while ensuring morale is at a high level through appropriate avenues, such as probationary reviews, performance goal setting, and frequent conversations in order to drive high performing individuals and teams.

Us

Develop, organize, and manage the operations of recreational activities for various age groups within Region 2 (Hereford, Lutherville, Cockeysville, Reisterstown, Towson/Towsontowne) of the Greater Baltimore areaSupervise, recruit, and train part-time, temporary, and volunteer staff Coordinate program activity and facilitation with local schools and community organizations

Woodbridge, Va, Us

Assisted in the hiring, supervising, and scheduling game day staff for home games and events.Communicated with members of Washington Nationals organization and visiting teams to ensure consistently excellent accommodations for coaches, players, and staff.Utilized modern sport promotional and marketing techniques to execute the most successful ticket sales season in franchise history while engaging in fan relations through feedback to strive for continuous improvement in customer satisfaction and experience.Collaborated with Sales and Corporate Partnerships to understand needs of operations to support the sales of sponsorship and ticket sales inventory. Assisted with fan engagements as it's related to operation of the ballpark.Managed retail store operations including inventory and cycle counts. Managed the stocking, presentation, and merchandising of store inventory - including special and limited edition items to maximize revenue. Managed and assisted in the hiring of retail store associates.Assisted with Community Relations department to connect franchise with local schools and encourage reading programs throughout the Northern Virginia area.

Baltimore, Md, Us

Actively assisted in overseeing a staff of approximately 450 gameday event staff employees, learning techniques and best practices used to prepare and execute the continuous training of the event staff from the Ballpark Operations staff.Logged and assisted with managing the gameday staff portal.Learned the techniques used to ensure an efficient and accurate operation on gamedays as it pertains to staff scheduling, coverage and assignments, and documentation. Log and assisted with the Employee Recognition program.Maintained reports and logs that pertain to the safe and efficient operation of the ballpark.Communicated between departments to make sure projects and concerns were dealt with in a timely and effective manner.