Christine Michels Email & Phone Number

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Responsible for development and implementation of a scattered site Housing First Program that serves long-term homeless adults.Guide staff towards improvement and growth of professional skills thought ongoing coaching, training, support and problem solving.Set individual/team goals and maintain staff compliance towards these goals conducting quarterly audits and performance evaluationsManage and supervise a team of 12 housing staffCreate, manage and maximize program budget in excess of 3 million dollars

Greater Minneapolis-St. Paul Area

Provided case management services and referral coordination to residents in supportive housingIdentified, assessed, selected and maintained referral partnership realtionshis with local service agenciesWorked with the property managment team when a resident was identified as being in jeopardy of eviction and offered referral support to the residentEstablished resident services program targets Consistently tracked and measured program progressRegularly reported program outcomes to both internal and external stakeholders Analyzed and utilized data outcomes as the basis for continuous program improvement

Greater Minneapolis-St. Paul Area

Effectively managed transitional work demonstration project to include, setting up policies and procedures for program intake, development of marketing materials, identification of methods for data collection, and acted as the single point of contact for community referral partnersConducted training of intake procedures, tracked, reviewed and investigated paperwork noting that all procedures were followed Assessed and identified gaps in marketing plan and enrollment process, proactively sought solutions which resulted in higher program enrollmentWorked in conjunction with research associates,co-workers and program partners to ensure timely and accurate collection of data, demonstrated trouble shooting ability and avised program partners of needed changes to collection practices.Professionally represented the project team and funders while conducting presentations to community referral agencies, research associates and state represenatives.

Greater Minneapolis-St. Paul Area

Developed employment curriculum and facilitated daily community based training sessions that focused on job search methods, job retention, skill identification, interview skills, career laddering, workplace soft skills, cognitive thinking and conflict resolution to individuals with criminal recordsProvided work direction and supervision to Job Club staff, responsible for training new employees on employment readiness curriculum and mentored staff on becoming effective group facilitatorsResponsible for the development and facilitation of employment curriculum within Minnesota State Correctional Facilities.