Chris Miller Email and Phone Number
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🚀 Passionate Digital Product Leader | Entrepreneurial Spirit | Results-Driven Innovator | Employee Mentor 🚀With over a decade of experience in digital product leadership, I thrive on driving innovation, challenging the status quo, and delivering results that exceed expectations. My entrepreneurial spirit has been the cornerstone of my success, propelling me to launch pioneering products and drive significant revenue growth across diverse industries.🌟 Entrepreneurial Mindset: From my early days in startup environments to my tenure at industry-leading companies like Digital River, I have consistently demonstrated an entrepreneurial mindset. I thrive on tackling complex challenges head-on, exploring new opportunities, and transforming ideas into actionable strategies that drive business success.💡 Results-Driven Innovator: I am passionate about pushing boundaries, embracing emerging technologies, and pioneering transformative initiatives that deliver tangible results. Whether it's spearheading the development and launch of innovative products or mentoring and coaching global teams to elevate performance, I am committed to driving impactful outcomes that drive growth and innovation.🔑 Key Strengths: My ability to leverage market research, customer insights, and strategic vision sets me apart as a digital product leader. I excel at leading cross-functional teams, defining product visions and strategies, and executing on initiatives that drive measurable business impact. Additionally, I take pride in my role as a mentor, empowering employees to reach their full potential and fostering a culture of growth and collaboration within my teams.Let's Connect: I am always eager to collaborate with like-minded professionals, share insights, and explore opportunities for growth and innovation. Let's connect to discuss how we can work together to drive success in the digital age!
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Principal Product ManagerExpandnow Jun 2024 - PresentDublin, Ie
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Senior Manager Of Product ManagementDigital River Jun 2021 - Feb 2024Minnetonka, Mn, Us• Grew annual gross revenue by $450MM in 4 years for a 2023 total of $3 billion through direct product enhancements of core checkout, payments, risk, compliance, and global logistics capabilities.• Mentored and coached a global team of 10 Product Managers, Product Owners, Business Analysts, Systems Analysts, and UX Experts, elevating two junior members to senior roles.• Drove the strategic planning, execution and success of multiple product teams ensuring roadmap alignment to company objectives while removing barriers for cross-organizational collaboration and communication.• Utilized skills in project management tools, such as JIRA and Kanban boards, to streamline workflow and improve team collaboration increasing efficiency by 15%.• Led the team supporting external partner integrations into diverse ecosystems, including BigCommerce, WordPress, Salesforce, Adobe Commerce, WooCommerce, and others, expanding partnership opportunities and fostering additional avenues for growth and collaboration generating an additional 10K+ sales opportunities -
Manager Product ManagementDigital River Aug 2020 - Jun 2021Minnetonka, Mn, Us• Led the design, development and launch of a new checkout product delivering a scalable, optimized cross-border sales solution. Localized into 30 languages and supporting 35 payment methods, this innovation slashed implementation costs and accelerated speed to market by an impressive 87%.• Pioneered the introduction of a front-end JavaScript library, a pivotal component empowering pricing conversion, localization, and seamless checkout experiences further reducing client implementation costs.• Introduced and executed an API usability initiative, harmonizing 15 APIs into a unified experience. This transformative effort elevated tools, enhanced user experiences, and boosted developer productivity.
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Principal Product ManagerDigital River Nov 2015 - Aug 2020Minnetonka, Mn, Us• Owned the strategy and delivery of Digital River’s payment microservice which delivers core payment APIs along with front-end SDKs.• Launched DigitalRiver.js, a foundational JavaScript library used in 100% of net new implementations for payments and risk.• Developed and launched Drop In Payments, reducing integration costs and simplifying payments, risk, and compliance processes.• Supported a global team of 15+ front-end and back-end engineers delivering improved experience, documentation, compliance, scalability, and security initiatives.• Successfully transitioned 20 payment methods from legacy monolith architecture to an API and microservice model.• Managed product backlog, feature request intake processes, and strategic roadmap ensuring appropriate prioritization against company strategic goals and initiatives.• Developed tools to enable sales to demonstrate payments capabilities to net new sales opportunities leading to increased sales close rates and improved developer experience
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Product ManagerBlue Labs, Llc Mar 2012 - Aug 2015• Created a new revenue stream of $4MM annually growing from $280K in 2012 to $3MM in 2013 through software distribution and monetization.• Formulated and executed revenue-generating strategies and advertising campaigns, meticulously managing budgets, ensuring optimal return on investment, and maintaining high levels of user satisfaction.• Enhanced web sales funnel efficiency, leveraging split testing techniques to achieve superior conversion rates and monetization strategies, resulting in a substantial increase in revenue.• Grew company software portfolio to 10 owned applications and expanded third-party development partners to 3.• Identified an organic distribution method that achieved millions of downloads, demonstrating exceptional skills in research, design, and development, and contributing to substantial user adoption and engagement.• Successfully led the rapid launch of prototypes on web, iOS, and Android platforms, aligning with critical business objectives, and ensuring timely delivery of high-impact solutions that met user needs and business goals.• Demonstrated strong negotiation skills by securing higher rates from distribution partners, leading to a 300% month over month growth. -
Product ManagerLuma.Tv Apr 2009 - Aug 2015• Led product strategy, design, and launch of a web and iPad media decision engine spanning fifty online video services.• Conducted comprehensive market research, surveys, and competitor analysis, leveraging quantitative data to identify key market trends and customer preferences.• Developed and implemented business rules for a proprietary, patented object-to-object matching system, streamlining processes and enhancing system efficiency, ultimately leading to increased operational effectiveness and 30% cost reduction.• Collaborated seamlessly with a cross-functional team of 10 engineers, designers, and UX experts to conduct in-depth research and develop tailored solutions for platforms including Roku, LG, Samsung, and Xbox One, expanding the reach and usability of the product.• Spearheaded the organization and prioritization of customer feedback, significantly enhancing the efficiency of agile sprint planning and product backlog management, ensuring that the team consistently delivered high-impact features.• Implemented and enhanced product testing and quality assurance processes, leading to a 20% increase in customer satisfaction levels.
Chris Miller Skills
Chris Miller Education Details
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University Of St. ThomasEconomics -
University Of St. Thomas - Opus College Of BusinessEntrepreneurship/Entrepreneurial Studies
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UclBusiness
Frequently Asked Questions about Chris Miller
What company does Chris Miller work for?
Chris Miller works for Expandnow
What is Chris Miller's role at the current company?
Chris Miller's current role is Digital Product Leader | eCommerce and Payments Solutions for Global Companies.
What is Chris Miller's email address?
Chris Miller's email address is cm****@****ail.com
What is Chris Miller's direct phone number?
Chris Miller's direct phone number is +195222*****
What schools did Chris Miller attend?
Chris Miller attended University Of St. Thomas, University Of St. Thomas - Opus College Of Business, Ucl.
What are some of Chris Miller's interests?
Chris Miller has interest in Mobile, Clean Technology, Health Care, Consumer Internet, Enterprise Software.
What skills is Chris Miller known for?
Chris Miller has skills like Salesforce.com, Sales Operations, Saas, Lead Generation, Crm, Sales Process, E Commerce, Analytics, Salesforce.com Administration, Cloud Computing, Enterprise Software, Cloud Applications.
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