Charles Mims Jr. Email & Phone Number

Columbus, Ohio, United States

United States

Maintenance of product information and web pages. Monitoring of ticketing system to resolve site issues. Training of new web team members. Coordination with sales team to add new products.

Columbus, Ohio

Maintenance of product information and web pages. Monitoring of ticketing system to resolve site issues. Coordination with sales team to add new products.

Columbus, Ohio

Product Data Entry

Worthington, OH

Blacklick, Ohio

Responded to customers via email daily to solve issues relating to ordered online subscriptions. Utilized Microsoft Teams and Office for internal communication. Completed data entry via Oracle and Salesforce to activate content for individual and institutional customers. Invoiced subscription orders for team located in California.

Columbus, Ohio Area

New Albany, Ohio

Provide Tier 1 service or phone support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems; troubleshoot problems to resolution or escalate to Tier 2 support when necessary; reset or configure network accounts access; document problems and resolutions within call tracking application and provide updates to the.

Columbus, Ohio Area

Assist in providing support to the organization by collecting, analyzing, interpreting andinputting data.Maintain product information. Maintain proficiency in Excel, Word, Outlook, and Access. Utilize excellent communication skills (written and verbal). Establish business relationships with internal and external customers.Maintain attention to detail and.

Toledo, Ohio

Assist an accounting professor on researching and investigating the placements of accounting graduates and documenting which companies have hired the graduate students.Enter results of classroom surveys into an Excel spreadsheet for a marketing professor’s academic research project.Complete assigned tasks for coordinating and organizing of the 5th Annual.

Toledo, Ohio Area

Reviewed expenditures, receipts, and P-Cards, matched them to the reports, and entered into Excel spreadsheets for tracking of the transactions for research projects by the doctors in all divisions of the Department of Medicine. Reconciled accounts using Banner and Web Report, printed monthly reports on expenses accrued by each doctor, entered into Excel.

Communicated the policies for checkout of laptops and other equipment from pickup to return times as well as ensured that they understood proper usage and care of lab resources when signing the checkout registration form.Advised students on how to use software programs giving instructional pointers on PowerPoint and Excel as well as explained the use of.

Researched and investigated activities of past due customer accounts and conducted credit collection by phone to promote the timely payments on outstanding balances. Interacted with customers to provide prompt and courteous service and directed their selection on the rental of furniture, appliances and electronics that met their needs. Delivered and setup.

Demonstrated ability to multitask while preparing made-to-order sandwich subs, exhibiting excellent customer service and prepped vegetables and meats along with baked breads and cookies. Maintained health safety standards in food preparation and ensured all equipment was properly working. Performed cashier duties learning how to operate the company’s POS.

Processed credit card transactions and handled cash while providing quality service during customer interactions and food preparation.