Branch Manager/ Vice President
Managed full service wholesale lending branch that included a staff of 26 operations professionals and 24 account executives. Directed the Operations, Sales and business volume of $1billion for South Florida Area. Developed and Implemented branch business and executed a profitable business plan, internal/external customer service satisfaction matrixes, and corporate initiatives. Insured that branch delivered receivables acceptable to Wall Street investors and met all existing and new compliance laws. Earned Franklin Club designation.• Spearheaded a team who rewrote the Account Executives’ job descriptions, changing the accountability and improving the performance enabling the branch to improve its sales team ranking from 22 to 7th in 2007• Unified Sales and Operations, improving the operations matrixes and efficiencies, improving the customer experience, resulting in a top five branch ranking in company