Christopher Mizzi Email & Phone Number

Greater New York City Area

Built and managed a technology support company from the ground up, supporting over 50 small and medium sized businesses and over 500 devices in the New York metropolitan area. BIOS Computers has been the technology support vendor for businesses in various industries including multiple global retail companies with locations across the United States. • Analyze client business and current-state technology infrastructure, translating business needs into a well-defined IT strategy for improved reliability, flexibility and cost-savings across all areas of the company • Design project plans and lead engineering teams to seamlessly implement new products and services on time, within budget and with minimal interference to day-to-day operations• Primary client relationship contact developing proposals, presenting current-state analysis and ensuring client satisfaction across all engagements• Monitor the 24/7 support team to ensure timely completion of on-site and remote client support• Deploy and maintain Windows Server environments running Microsoft Exchange and various industry-specific applications on Dell, HP and VMware ESXi platforms, behind Cisco ASA / PIX security appliances• Coordinate with the relevant technology vendors to ensure projects are completed on time, to a high quality and within budget• Develop and oversee back-office processes, including accounts payable and billing • Responsible for company wide human resource functions, including hiring, terminations, regular performance reviews and compensation discussions

Greater New York City Area

03/03 – 01/04Litigation Support TechnologyPromoted to a managerial role for the newly formed Litigation Support department supervising six direct reports• Assess firm wide Litigation Support technology needs, evaluate new products, develop strategies and make recommendations to the Chief Information Officer and technology partner to grow and develop the department; ultimately responsible for the implementation of related technology deliverables• Manage the in-house imaging, sorting, indexing and abstracting of large volumes of litigation data using application such as IPRO, Concordance, Summation and RealLegal• Responsible for procuring and assisting with technology in the courtroom and for depositions03/00 – 03/03 Network AdministratorNetwork Administrator responsible for the daily management and maintenance of the firm’s servers and network infrastructure• Managed a Novell/NT/Groupwise environment; played a leading technical role in the major firm-wide migration to Active Directory/Windows 2000/Microsoft Exchange• Managed the opening of a satellite office in Atlanta, including identifying the requirements, provisioning voice and data, building and deploying the servers and workstations and setting up the VPN connection to the New York Headquarters

Greater New York City Area

• Member of a team that administered 60+ NetWare 4.11 servers located in branches and sales offices throughout the Tri-state area• Part of a project team tasked with preparing and testing bank applications for Y2K compliancy

• Computer technician responsible for hardware and software diagnosis and repair company wide.• Responsible for all server backups.

Malta

• Responsible for the maintenance and operation of three computer labs on campus

Greater New York City Area

• Basic network administration, tech support and backups.