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As a highly accomplished executive leader skilled at developing and assessing strategies that optimize infrastructure and operations, I possess solid understanding of best practices in human resources, budgeting, and accounting to promote efficiency, productivity and accountability. Experience in InsurTech and start-ups from concept through launch. Colleagues know me as communicative and personable with a penchant for collaborative leadership that seeks to drive continuous improvement across organizations.
Swyft Insurance Agency, Llc
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Chief Operating OfficerSwyft Insurance Agency, LlcNew York, Ny, Us
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Managing DirectorSavvy Insurance Consulting, Llc Aug 2024 - Present• Consulted with carriers, MGAs, Reinsurers, and TPAs on technology best use cases and implementation of systems to meet end user and business requirements.• Collaborated with clients on center of excellence for underwriting and claims to improve workflows and decrease expenses.• Assisted clients in the development of products and systems in support of go to market strategies to penetrate new and existing admitted and non-admitted markets.• Designed customer journeys to help clients lead target markets in ease of use subsequently increasing premium for each line of business.
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Head Of Operations And Underwriting - Luminar Insurance ServicesLuminar Insurance Services Sep 2023 - Dec 2024Building and operating a full service MGA for Personal and Commercial OEMs and Insurance Carriers.
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PresidentBlitz Insurance Jul 2021 - Aug 2023Blitz Insurance is a digital Surplus Lines Carrier filling gaps in the E & S Markets by providing creative solutions to risks that are historically difficult to place. Blitz Insurance was founded with the idea of making Surplus Lines Policies faster to issue than the existing process in the current market place. * Responsible for company P&L* Managed Insurance Teams of Underwriters, Marketing, Operations, Distribution and Compliance* Worked with Actuaries and Product Development Team to develop and launch new products* Responsible for Marketing and Distribution Teams go to market plans for product launches* Met with and obtained feedback from E&S Wholesalers and Retailers regarding market needs * Analyzed potential resource allocation obstacles with teams to find satisfactory resolutions* Met with Surplus Lines Regulators to ensure proper filings for carrier and MGA and resolve and issues* Worked with Legal Team on contracts that impacted the carrier and MGA.
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PresidentAlert Auto/Palm Insure Apr 2019 - Jul 2021Implemented target marketing strategies, infrastructure, and operations to support insurance carrier and full-service MGA for nonstandard auto insurance in Florida. Responsible for P&L, budgets, product development, contract negotiations, interactions with Regulators, and designing operations to handle business projections. • Leveraged new technology and data sources to implement best in class business functions.• Developed underwriting rules and workflows.• Marketed new company to agents.• Redesigned proprietary underwriting and claims platform to automate underwriting, claims and operations functions. • Worked with developers to design and launch new website and agent portal.• Led development for reuse of proprietary platform to service other independent MGA businesses.
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Founder & PresidentMgaero Feb 2016 - Apr 2019In this challenging role, I developed company business model for this cloud-based solutions provider serving program administrators, insurance carriers, managing general agents, agencies, producers, and third-party administrators facing service and technology challenges. I also directed operations and made strategic decisions about technology. Much of my success can be attributed to my willingness to work with investors, private equity firms, and potential investors to raise capital for growth opportunities. Part of this required me to oversee the development of new product designs with accompanying market approaches and lead them to become fully automated product lines and reported to board and investors quarterly, coordinating investor pitch decks and meeting documents. Some of my key accomplishments during this time include: conducting rigorous analysis to secure clients an excess of 25% savings in operating expenses; implementing cloud-technology systems that enabled clients to go to market on new product launches in 50% less time; and building organization from ground up with minimal start-up investment.
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Chief Administrative Officer/Chief Operations OfficerStarr Insurance Holdings, Inc. Dec 2009 - Jan 2016During this time, I owned responsibility for building and running domestic organization in support of all business lines, reinsurance, F&A, compliance, legal, product development, PMO, and IT. I managed and developed a staff of 125 and an operating budget greater than $12M. At the same time, I built infrastructure in support of all business launches from marketing strategy to implementation. My most significant contributions to this company include: leading organization to experience a growth of $3.96B in 6 years; designing and orchestrating implementation of shared services group for start-up organization made up of 7 departments and 4 outsourced groups to support 4 insurance agencies, two insurance companies, and a London syndicate on-time and within budget; spearheading a campaign to automate internal processes and built an entire infrastructure that resulted in a business lines savings of 25%; and designing a data integrity model and saving the company 70% after implementation while creating operations with less than 1% error ratios.
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Vice President, Global Operations OfficerAig Mar 2006 - Dec 2009New York, Ny, UsIn this position, I was charged with rebuilding domestic organization in 90-days to secure service premiums of $700M while directing development of operations and systems to support global franchise. This required me to work alongside clients to captive programs and innovative solutions in response to chronic insurance funding issues. Within this, I owned responsibility for reporting reinsurance placements, rendering, reconciliation, and problem resolution for reinsurers every month. Developed continuous improvement methodology for global operations. At the same time, I built staffing and work capacity models and designed domestic infrastructure and corresponding procedures. My most memorable accomplishments during this time period include: designing a new product and coordinating its launch to secure a $50M premium in just two years; saving organization 50% on expenses with the implementation of a redesigned global operations; and creating and conducting Sarbanes-Oxley control reviews for the marine division. -
Compliance ManagerTiaa-Cref 2001 - 2006New York, Ny, Us• Responsible for compliance functions and operational controls for five corporate entities• Provided compliance advice to the investment advisor unit handling separate accounts, commingled funds, institutional trusts, and endowments and all insurance divisions• Developed process flows and controls to support the launch of new hedge funds, and separate accounts • Performed field and compliance reviews to ensure the existence of proper controls and confirm businesses adherence to regulations and applicable insurance laws • Interacted with regulators and supported business in Market Conduct Examinations and new product launches• Conducted Annual Compliance Meetings and Principal Training Sessions• Developed and implemented methodology for bringing all business units into compliance with Sarbanes-Oxley, and managed the initial implementation of the Sarbanes-Oxley documentation process• Developed and implemented reporting infrastructure and standards for all compliance units, including:o A new compliance risk rating methodology and supporting databaseo A compliance scorecard, created in partnership with the business lineso A standardized methodology for documenting business process flows and creating compliance process inventories• Redesigned and outsourced management of licensing and registration for company registered representatives resulting in a net annual savings of $2,300,000• Designed and implemented processes, procedures and monitoring mechanisms for prevention of loan under collateralization and defaults, enabling recovery of over $2,000,000 in defaulted collateral.• Developed and implemented a company-wide operations improvement methodology focused on business performance indicators, goals and metrics; and implemented dashboards for all product units • Created company wide risk review methodology to identify operational risks and implement controls -
Sr. ConsultantKpmg Advisory 1995 - 1999London, Gb• Developed operations best-practice consulting service for KPMG financial services clients• Led integration teams responsible for analysis and implementation of combined best practices for processes, procedures, controls, Information Technology, and MIS resulting from mergers and acquisitions • Developed a compliance review methodology and programs for Property and Casualty clients• Created and implemented vendor report card for financial services clients• Re-engineered back office and record keeping functions for a Global Bank resulting in the reconciliation of the Russian Loan Market and new record keeping procedures and build of a new record keeping system • Created methodology and led audit teams in Market Conduct Reviews for State Insurance Commissioners• Developed and implemented operations for a Primary Asset Retention Program for a National Life Insurance Company • Restructured client organizations resulting in streamlined workflows, improved performance, and operational efficiencies resulting in operational savings in excess of $6 million• Worked with reinsurance, primary casualty and surplus companies to streamline operations and develop best practices for underwriting and claims obtaining cost savings and gaining operating efficiencies
Cliff Karlin Skills
Cliff Karlin Education Details
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University Of PhoenixBusiness Administration And Development -
Rutgers UniversityBusiness/Managerial Economics
Frequently Asked Questions about Cliff Karlin
What company does Cliff Karlin work for?
Cliff Karlin works for Swyft Insurance Agency, Llc
What is Cliff Karlin's role at the current company?
Cliff Karlin's current role is Chief Operating Officer.
What is Cliff Karlin's email address?
Cliff Karlin's email address is cl****@****ail.com
What is Cliff Karlin's direct phone number?
Cliff Karlin's direct phone number is +121272*****
What schools did Cliff Karlin attend?
Cliff Karlin attended University Of Phoenix, Rutgers University.
What skills is Cliff Karlin known for?
Cliff Karlin has skills like Risk Management, Cross Functional Team Leadership, Securities, Product Management, Management Consulting, Insurance, Program Management, Business Intelligence, Crm, Claims Management, Change Management, Vendor Management.
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