Caroline Shaw Email and Phone Number

I lead, architect and collaborate on business-critical projects for billing systems, revenue recovery and emerging revenue streams. Considered to be demonstrating exceptional business impact, as contributions to multi-million dollar revenue recovery projects, as well as critical initiatives have become a model for excellence, and have yielded significant results.• Recovered 25M+ in ARR within first 9 mo of feature delivery as frontend lead• Reduced customers' time in dunning by an impressive 60%• UX update led to multi-million dollar revenue retention per year & reduced support operational costs• Assigned to tiger team to kickstart new high-impact initiatives

In this role, I consistently surpassed performance goals, automated inefficient systems, and established comprehensive team documentation to create foundational resources for our expanding team. I also conducted and led interviews to build high-performing teams across the organization.

As the lead frontend developer at WonderProxy, I played a pivotal role in a tight-knit, agile team. Together, we revamped the entire website using React & MobX and created a complementary browser extension using React & Redux. Operating as a T-shaped developer, my responsibilities extended beyond coding; I actively created designs, marketing materials and banner ads, executed our SEO strategy on Google platforms, and provided customer support.

I worked in the marketing department as a web developer within an agile-scrum team, contributing to diverse conversion and growth-focused initiatives. Some responsibilities included developing A/B tests for both the public website and software app, enhancing and maintaining task-runner and deployment infrastructure, participating in scrum rituals, and providing mentorship to co-op students.

I built and contributed to responsive web apps (TIFF.net) & experiential designs. Responsibilities included full-stack programming, accessibility testing & collaboration with project managers to assess project strategy and timelines. Some fun learnings included CSS3 & SVG animations, charting libraries and designing user experiences.

I collaborated with in-house graphic designers to produce wireframes & UX decks for a SaaS product using Balsamiq & Omnigraffle.