Chris Lunsford Email & Phone Number

Knoxville, Tn, Us

New York, New York, Us

Designed, developed, and deployed Over-the-Top Version 2 (OTT v2) AWS cloud infrastructure allowing the Broadcast team to deliver Fox affiliate content from 190+ stations to Fox's Multichannel Video Programming Distributors (MVPD) including YouTube, Hulu, Fubo, Vidgo, Charter, and Comcast. I worked across cloud technologies and disciplines to architect and automate the deployment and configuration of the infrastructure and application services needed to compose the multi-vendor solution into a resilient application service.

San Francisco, California, Us

Established new Enterprise Architecture practice to identify, document, and scale leading practices for designing and building customer engagement solutions at enterprise scale. Created integrated application architectures for Fortune 500 and Deloitte Fast 500 companies combining Twilio and public cloud services to create business-aligned customer engagement solutions. Began developing the design language and tooling to publish Twilio design patterns and architecture blueprints on Twilio.com. Launched “Learn & Share – Builders Building Builders” internal knowledge sharing initiative to develop the technical builder skills in the go-to-market Solutions Engineering and Solutions Architecture organization.Four months into this role, after completing the 90-day onboarding program, Twilio eliminated the new go-to-market (GTM) Enterprise Architecture (EA) practice. Twilio grew a little too fast in 2020 - 2022 and apparently wasn't ready for a GTM EA team.

Seattle, Wa, Us

A passionate technologist on the AWS Outposts global platform business development team, I created strategies, developed best practices, and solved complex business challenges as we worked to delight our customers by bringing AWS cloud services to on-premises locations. I provided thought leadership in developing the Outposts service, services that run on Outposts, and architectural strategies that mitigated gaps and ensured customer success. With Outposts, I guided customers in redefining how they created, built, and deployed on-premises and hybrid applications using the same APIs, tools, hardware, and services they use to build in the cloud. Working with start-ups and global 500 companies, I applied a deep understanding of AWS cloud services, architectures, and workflows to connect cloud technologies to measurable business value.

San Jose, Ca, Us

Accountable for technical leadership in the Use Case Center of Excellence (Use Case CoE) I developed and maintained the framework required to ensure technical cross-architecture work aligned with Cisco's business priorities. Additional responsibilities included collaborating with peers in the World Wide Architecture teams on the creation, use, and measurement of assets required to execute technical aspects of sales initiatives defined by the CoEs and partnering with key players from the Business Entities (BEs), Customer Experience (CX), and Product Marketing to establish and maintain interlock on adoption-ready cross-domain and cross-architecture solutions.

San Jose, Ca, Us

I drove and supported future growth and advancement of Cisco’s Global System Engineering organization by serving as a technical subject matter expert, industry thought leader, and a key decision-maker, providing deep expertise in the domains of Software Programmability, API development and use, IT automation, DevOps, and Open Source contribution models. Additional valued-added contributions included fostering, modeling, and promoting a culture of continuous improvement and service excellence, while driving adoption of the most in-demand technical skillsets throughout Cisco’s SE workforce, connected partner network, and customer teams.

San Jose, Ca, Us

Recognized as a top-ranking, impassioned, and technically savvy subject matter expert, I utilized in-depth knowledge to provide guidance in presales go-to-market execution, technical enablement, and customer solution development. I also strengthened organizational effectiveness and competitive positioning by liaising between internal product development business units and the technical sales organization to align priorities and execution. Additionally, I contributed to organizational success by innovating current product and solution offerings with a winning technical thought leadership strategy, articulation, and program development.

San Jose, Ca, Us

I successfully rebuilt trust and restored customer satisfaction on a key military account by applying top-notch technical skills, outstanding customer engagement, expertise in developing service offerings, and a reputation for digging into the details. I met and far exceeded customer expectations by creating a new network assessment process and customer deliverable that paved the way to securing the ongoing Advanced Services customer contract and positioned the organization to win a large services engagement in the years following.

Leveraging an entrepreneurial spirit, passion, and deep technical expertise, I launched and operated a profitable communication consulting company. I provided expert guidance and direction in planning, developing, implementing, and operating complex communications architectures. As senior consultant, I performed extensive assessments of legacy communication systems including networks, phone systems, wireless, and remote access technologies. I also enhanced clients’ communications and operations by uncovering business needs and opportunities, applying the latest insights to design technical solutions, while working across all levels of seniority to deliver successful project executions and stable IT operations.

Norcross, Ga, Us

Through delivery of a consultative experience, I supported acquisition of high-profile contracts as a pre-sales, implementation, and post-sales engineer. Liaising with customers, I evaluated, planned, implemented, and supported Cisco advanced technology deployments. I also conducted client needs assessments, compiled Bills of Materials (BoMs), and oversaw installation and support.

Hebron, Ky, Us

Acting as key pre-sales, implementation, and post-sales support engineer, I provided mission-critical expertise to local and national sales teams. Through use of strong customer-facing skills, I communicated directly with customers to evaluate, plan, implement, and support Cisco communications infrastructures. Additional accountabilities included identifying client business needs and designing solutions to assist client corporations in achieving goals, assembling Bill of Materials (BoM), and performing, supporting, and managing installations.

Physics & Mathematics

Physics & Mathematics