Starting out as a personal banker I honed my skills in how to better understand peoples needs in the world of finance. Learning how to engage with my clients and build lasting relationships, follow through and be dependable. All the while finding ways to make their banking better with options that make the most sense. As I progressed in my role I found another group in need, small business. I became certified to assist small businesses and partnered with our Business Relationship Manager to assist larger corporation and continue to do so to grow and learn. In showing my ambition and growth Chase extended the offer to advance to the Relationship Banker role and undergo licensing earlier this year. After passing my certifications I gladly service clients with personal banking needs, self directed investing, and business needs.Now with my new role as of August 2021 I am happy to help my clients in another way. I have joined our home lending team internally. I now assist customers with fulfilling their dreams of home ownership. My main role is to provide white glove service as we go through purchase and refinance opportunities. I ensure we have all the proper documentation, I communicate regularly with our client, as well as coordinate with teams to keep the loan process moving forward. I have grown a greater attention for detail and remain flexible as things are rapidly advancing in world of home lending. I embrace innovation and growth as I gain experience in this great new role with Chase.