Cláudio Santos

Cláudio Santos Email and Phone Number

GBS Continuous Improvement Lead (Europe) | Operacional Excellence | Digital Transformation | Lean Leadership | Project Management @ adidas
Maia, PT
Cláudio Santos's Location
Maia, Porto, Portugal, Portugal
Cláudio Santos's Contact Details

Cláudio Santos personal email

About Cláudio Santos

Cláudio Santos is a GBS Continuous Improvement Lead (Europe) | Operacional Excellence | Digital Transformation | Lean Leadership | Project Management at adidas. They possess expertise in continuous improvement, lean manufacturing, quality system, quality management, 5s and 20 more skills. They is proficient in French and English. Colleagues describe them as "I had the fortune to work with Claudio Santos, as his direct manager, during several years at Sonae Industria. He is an excellent professional and has deep knowledge in several areas like Continuous Improvement, Quality, HSE and Process. His leadership and skills are great assets for any organization.", "Trabalhei com o Cláudio na mesma organização (Johnson Controls) tendo tido o privilégio de verificar que o Cláudio se pautava por: ser criativo, ser frontal, ser amigo, ter espírito de equipa, ter espírito crítico e ambição de fazer acontecer acrescentado valor; desde esse período mantivemos os laços, permitindo-me afirmar e recomendar sem qualquer dúvida que o Cláudio manteve os seus traços mais fortes robustecidos pela experiência e por formações e pelo seu querer natural de fazer sempre melhor.", and "Claudio es organizado, metódico, sistemático y comprometido. Tuve la oportunidad de trabajar con él en Sonae Arauco, implementando el modelo de excelencia de Sonae (Improving Our Work) en la fábrica de Oliveira d’Hospital. Destaco su innovación y entusiasmo en las tareas que desempeña, con un gran enfoque en los resultados."

Cláudio Santos's Current Company Details
adidas

Adidas

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GBS Continuous Improvement Lead (Europe) | Operacional Excellence | Digital Transformation | Lean Leadership | Project Management
Maia, PT
Website:
adidas.com
Employees:
75612
Cláudio Santos Work Experience Details
  • Adidas
    Adidas
    Maia, Pt
  • Adidas
    Gbs Continuous Improvement Lead (Europe)
    Adidas Jan 2024 - Present
    Herzogenaurach, Bavaria, De
  • Adidas
    Global Shared Services Continuous Improvement Senior Manager (Eu/Nam/Lam)
    Adidas Feb 2022 - Dec 2023
    Herzogenaurach, Bavaria, De
    Responsible for leading Continuous Improvement (CI) in Europe, and member of the Global CI Team, contributing to the design and development of the adidas CI vision, strategy, and metrics for business growth and world-class performance. - Develop and implement operational excellence strategies.- Drive a mindset of continuous improvement as the GBS culture.- Drive process streamlining, harmonization, and automation for increased efficiency and cost reduction.
  • Teka Group
    Teka Group Lean & Safety Lead (Europe & Lam)
    Teka Group Sep 2021 - Feb 2022
    Madrid, Comunidad De Madrid, Es
    Driving the CI mindset and fostering a culture of continuous improvement. Designing and implementing Teka's own CI system, developing strategies and guidelines, prioritizing initiatives, and leading CI teams across locations have been key aspects of my role. Promoting best practice sharing, training and coaching to management and CI teams for organizational excellence and paradigm shift.
  • Teka Portugal S. A.
    Health, Safety, Environment And Continuous Improvement Manager
    Teka Portugal S. A. Jan 2021 - Sep 2021
    Ílhavo - Aveiro, Pt
    Redesigned the Health and Safety System, focusing on process ownership and empowerment through training and coaching. Developed new accident management procedures, safety rules, and training programs, including Gemba walks. Improved premises access control and ensured supplier compliance with legal and internal requirements. Introduced a digital solution for legal compliance, corrective actions, and player participation. Established an emergency response system and implemented digital PPE distribution via vending machines, reducing costs. Led the redesign of the CI approach, restructuring teams, daily meetings, and project management, while enhancing strategy deployment and goal alignment.
  • Sonae Arauco
    Health, Safety, Infrastructures And Risk Management Manager
    Sonae Arauco Apr 2019 - Nov 2020
    Maia, Maia, Pt
    Responsible for Health, Safety, and Environment (HSE) systems (ISO45001, 14001) and infrastrutures management and maintenance at Oliveira do Hospital , plant and warehouses, leading initiatives to enhance safety performance and culture. Implemented Dupont's STOP and RISK FACTOR programs, introducing structured behavioral changes supported by a digital app for data-driven decisions. Developed a permit-to-work app, access control systems, and a truck driver certification program involving 500+ drivers, achieving significant safety improvements and team engagement.
  • Sonae Arauco
    Lean And Continuous Improvement Manager
    Sonae Arauco Jan 2017 - Mar 2019
    Maia, Maia, Pt
    Responsible for Quality Department, including two laboratories, and for Plant Continuous Improvement (CI), overseeing ISO 9001, 14001, and 18001 systems. Fostered a CI culture, ensured quality standards, and drove operational excellence.Key achievements include implementing SONAE's CI system (IoW) to boost collaboration, upskill teams for consistent and sustainable improvements, digitalizing of melamine coating process to streamline data management and equipment setup, and leading product and process development with multidisciplinary teams. Managed strategy deployment, coached project leaders, and validated improvements through data analysis and Gemba walks, enhancing customer satisfaction, reducing costs, and building expertise in niche processes like resin-impregnated paper. Led Continuous Improvement maturity development program at Oliveira do Hospital, upskilling and coaching teams for continuously drive cultural change, achieving benchmark performance within the Sonae Group.
  • Sonae Arauco
    Sonae Academy Trainer - Learning Center (Accumulated Function)
    Sonae Arauco Jul 2013 - Dec 2016
    Maia, Maia, Pt
    As a Sonae Academy trainer, I contributed to the development and implementation of Sonae's Continuous Improvement System (IoW) in collaboration with the Kaizen Institute and trained hundreds of employees across various locations and holdings, further consolidating my Continuous Improvement expertise gained from previous experience in the automotive industry.
  • Sonae Arauco
    Quality And Continuous Improvement Manager
    Sonae Arauco Jul 2011 - Dec 2016
    Maia, Maia, Pt
    Responsible for integrated quality systems (ISO 9001, 14001, 18001), continuous improvement, and two laboratories. Aligned quality objectives with strategy, led audits, and oversaw product development, homologation (CE, GIZ, CARB2), and process changes. Improved melamine and PB board quality through policies, process enhancements, and supplier-client collaboration. Implemented SAR (Industry 4.0) for process and production support, driving significant quality and productivity improvements, along with SMED for sieve screens and SEREC for claims management. Led the SONAE IoW implementation at Oliveira do Hospital, driving paradigm shifts and initiating cultural change.
  • Shark Helmets
    Engineering Manager (Accumulated Function)
    Shark Helmets Feb 2009 - Jun 2011
    Marseille, France, Fr
    Responsible for maintenance, product development support, and industrialization management, including the definition of specifications for components and raw materials, approval of components, development of prototypes, and production of samples. Implemented new processes and equipment, documented processes, and provided training to operators in product realization and equipment handling.Key initiatives included implementing TPM (Total Productive Maintenance), reviewing preventive maintenance plans, introducing the APQP approach (Advanced Product Quality Planning) for managing new product launches and component approvals (PPAP). Developed new layouts and redesigned work cells for PULL production, implementing OPF (one-piece flow) to reduce work-in-progress (WIP) and improve assembly line efficiency and productivity.
  • Shark Helmets
    Quality, Health, Safety And Enviroment Manager
    Shark Helmets Jan 2008 - Jun 2011
    Marseille, France, Fr
    Managed Quality, Health, Safety, and Environment (QHSE) systems, including a certified ISO 17025 laboratory for destructive testing, raw material approval, and equipment calibration. Revised the quality system to align supplier and component processes with ISO/TS 16949, introduced X/R control charts for incoming quality control, and developed a materials management system for traceability, cost tracking, complaints, and supplier evaluations. Led supplier collaborations to improve product quality and pricing.HSE initiatives included implementing a fire safety plan, self-protection measures, compliance upgrades for gaseous emissions, and waste management improvements, achieving cost reductions and increased recycling.
  • Johnson Controls Automotive
    Toyota Manufacturing Engineer
    Johnson Controls Automotive Dec 2006 - Jan 2008
    Cork, Ireland, Ie
    Responsible for Toyota project operational group (engineering, production and quality). Product, process, machines and tools management. Development and launch of new products or changes coordination, together with development teams in France and Germany. Responsible for the introduction of new products (SOP), BOM (bill-of-materials) update, new components and equipment’s validation.Establish operational policies and implement process improvements and people training to ensure superior quality and increase output of Toyota sun visors. Directly manage 5 supervisors overseeing 40 employees, on daily kaizen activities for continuous improvement and operational excellence. Designed new tools and improved machines and plastic injection molds to develop error proofing solutions and improve quality at the source, together with higher output.
  • Johnson Controls Automotive
    Iberia Iso/Ts 16949 Auditor
    Johnson Controls Automotive May 2004 - Nov 2006
    Cork, Ireland, Ie
    (Accumulated function) As Iberia group Auditor, I had the opportunity to perform several ISO/TS16949 audits giving support to an exceptional lead auditor with many years of experience, that teach me the basis of all the operations around an automotive company, during foam, covers and metal plants auditing in Portugal and Spain.
  • Johnson Controls Automotive
    Process Engineer
    Johnson Controls Automotive Jun 2002 - Nov 2006
    Cork, Ireland, Ie
    Responsible for the cutting area processes, including CNC systems and industrial presses for fabrics, foams, and vinyl to supply car seats to Ford, Seat, Opel, Mazda, and VW. In 2005, also took on internal quality responsibility for the cutting area.Led several projects, including developing a product change management database that reduced article creation time by 40% and updates by 75%. Automated processes, cutting SETUP time by 80% and saving €400k annually in non-quality costs. Designed a new cutting system for fabrics, foams, and vinyl, reducing downtime by 70%, and implemented a quick-change system for CNC cutting, cutting SETUP time by 20%. Collaborated on various 6SIGMA projects, reducing costs and boosting customer satisfaction. Contributed to the MP9 project for developing a Lectra cutting CNC tailored for automotive use.

Cláudio Santos Skills

Continuous Improvement Lean Manufacturing Quality System Quality Management 5s Process Improvement Six Sigma Value Stream Mapping Tpm Engineering Iso/ts 16949 Fmea Tqm Kaizen Quality Systems Problem Solving Apqp Root Cause Analysis Iso 14001 Manufacturing Operations Management Business Process Improvement Ts16949 Cost Reduction Iso Total Quality Management

Cláudio Santos Education Details

  • Instituto Politécnico De Viseu
    Instituto Politécnico De Viseu
    Mechanical Engineering
  • Bestcenter
    Bestcenter
    Occupational Safety And Health Postgraduate Studies

Frequently Asked Questions about Cláudio Santos

What company does Cláudio Santos work for?

Cláudio Santos works for Adidas

What is Cláudio Santos's role at the current company?

Cláudio Santos's current role is GBS Continuous Improvement Lead (Europe) | Operacional Excellence | Digital Transformation | Lean Leadership | Project Management.

What is Cláudio Santos's email address?

Cláudio Santos's email address is cm****@****hoo.com

What schools did Cláudio Santos attend?

Cláudio Santos attended Instituto Politécnico De Viseu, Bestcenter.

What skills is Cláudio Santos known for?

Cláudio Santos has skills like Continuous Improvement, Lean Manufacturing, Quality System, Quality Management, 5s, Process Improvement, Six Sigma, Value Stream Mapping, Tpm, Engineering, Iso/ts 16949, Fmea.

Who are Cláudio Santos's colleagues?

Cláudio Santos's colleagues are Martina Frank, Samantha Zamora, Riya Verma, Steven Smith Arroyo, Jimoh Omolara, Abdelrahman Asaad, Eva Parti.

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