Cláudio Santos Email & Phone Number

Maia, Pt

Herzogenaurach, Bavaria, De

Herzogenaurach, Bavaria, De

Responsible for leading Continuous Improvement (CI) in Europe, and member of the Global CI Team, contributing to the design and development of the adidas CI vision, strategy, and metrics for business growth and world-class performance. - Develop and implement operational excellence strategies.- Drive a mindset of continuous improvement as the GBS culture.- Drive process streamlining, harmonization, and automation for increased efficiency and cost reduction.

Madrid, Comunidad De Madrid, Es

Driving the CI mindset and fostering a culture of continuous improvement. Designing and implementing Teka's own CI system, developing strategies and guidelines, prioritizing initiatives, and leading CI teams across locations have been key aspects of my role. Promoting best practice sharing, training and coaching to management and CI teams for organizational excellence and paradigm shift.

Ílhavo - Aveiro, Pt

Redesigned the Health and Safety System, focusing on process ownership and empowerment through training and coaching. Developed new accident management procedures, safety rules, and training programs, including Gemba walks. Improved premises access control and ensured supplier compliance with legal and internal requirements. Introduced a digital solution for legal compliance, corrective actions, and player participation. Established an emergency response system and implemented digital PPE distribution via vending machines, reducing costs. Led the redesign of the CI approach, restructuring teams, daily meetings, and project management, while enhancing strategy deployment and goal alignment.

Maia, Maia, Pt

Responsible for Health, Safety, and Environment (HSE) systems (ISO45001, 14001) and infrastrutures management and maintenance at Oliveira do Hospital , plant and warehouses, leading initiatives to enhance safety performance and culture. Implemented Dupont's STOP and RISK FACTOR programs, introducing structured behavioral changes supported by a digital app for data-driven decisions. Developed a permit-to-work app, access control systems, and a truck driver certification program involving 500+ drivers, achieving significant safety improvements and team engagement.

Maia, Maia, Pt

Responsible for Quality Department, including two laboratories, and for Plant Continuous Improvement (CI), overseeing ISO 9001, 14001, and 18001 systems. Fostered a CI culture, ensured quality standards, and drove operational excellence.Key achievements include implementing SONAE's CI system (IoW) to boost collaboration, upskill teams for consistent and sustainable improvements, digitalizing of melamine coating process to streamline data management and equipment setup, and leading product and process development with multidisciplinary teams. Managed strategy deployment, coached project leaders, and validated improvements through data analysis and Gemba walks, enhancing customer satisfaction, reducing costs, and building expertise in niche processes like resin-impregnated paper. Led Continuous Improvement maturity development program at Oliveira do Hospital, upskilling and coaching teams for continuously drive cultural change, achieving benchmark performance within the Sonae Group.

Maia, Maia, Pt

As a Sonae Academy trainer, I contributed to the development and implementation of Sonae's Continuous Improvement System (IoW) in collaboration with the Kaizen Institute and trained hundreds of employees across various locations and holdings, further consolidating my Continuous Improvement expertise gained from previous experience in the automotive industry.

Maia, Maia, Pt

Responsible for integrated quality systems (ISO 9001, 14001, 18001), continuous improvement, and two laboratories. Aligned quality objectives with strategy, led audits, and oversaw product development, homologation (CE, GIZ, CARB2), and process changes. Improved melamine and PB board quality through policies, process enhancements, and supplier-client collaboration. Implemented SAR (Industry 4.0) for process and production support, driving significant quality and productivity improvements, along with SMED for sieve screens and SEREC for claims management. Led the SONAE IoW implementation at Oliveira do Hospital, driving paradigm shifts and initiating cultural change.

Marseille, France, Fr

Responsible for maintenance, product development support, and industrialization management, including the definition of specifications for components and raw materials, approval of components, development of prototypes, and production of samples. Implemented new processes and equipment, documented processes, and provided training to operators in product realization and equipment handling.Key initiatives included implementing TPM (Total Productive Maintenance), reviewing preventive maintenance plans, introducing the APQP approach (Advanced Product Quality Planning) for managing new product launches and component approvals (PPAP). Developed new layouts and redesigned work cells for PULL production, implementing OPF (one-piece flow) to reduce work-in-progress (WIP) and improve assembly line efficiency and productivity.

Marseille, France, Fr

Managed Quality, Health, Safety, and Environment (QHSE) systems, including a certified ISO 17025 laboratory for destructive testing, raw material approval, and equipment calibration. Revised the quality system to align supplier and component processes with ISO/TS 16949, introduced X/R control charts for incoming quality control, and developed a materials management system for traceability, cost tracking, complaints, and supplier evaluations. Led supplier collaborations to improve product quality and pricing.HSE initiatives included implementing a fire safety plan, self-protection measures, compliance upgrades for gaseous emissions, and waste management improvements, achieving cost reductions and increased recycling.

Cork, Ireland, Ie

Responsible for Toyota project operational group (engineering, production and quality). Product, process, machines and tools management. Development and launch of new products or changes coordination, together with development teams in France and Germany. Responsible for the introduction of new products (SOP), BOM (bill-of-materials) update, new components and equipment’s validation.Establish operational policies and implement process improvements and people training to ensure superior quality and increase output of Toyota sun visors. Directly manage 5 supervisors overseeing 40 employees, on daily kaizen activities for continuous improvement and operational excellence. Designed new tools and improved machines and plastic injection molds to develop error proofing solutions and improve quality at the source, together with higher output.

Cork, Ireland, Ie

(Accumulated function) As Iberia group Auditor, I had the opportunity to perform several ISO/TS16949 audits giving support to an exceptional lead auditor with many years of experience, that teach me the basis of all the operations around an automotive company, during foam, covers and metal plants auditing in Portugal and Spain.

Cork, Ireland, Ie

Responsible for the cutting area processes, including CNC systems and industrial presses for fabrics, foams, and vinyl to supply car seats to Ford, Seat, Opel, Mazda, and VW. In 2005, also took on internal quality responsibility for the cutting area.Led several projects, including developing a product change management database that reduced article creation time by 40% and updates by 75%. Automated processes, cutting SETUP time by 80% and saving €400k annually in non-quality costs. Designed a new cutting system for fabrics, foams, and vinyl, reducing downtime by 70%, and implemented a quick-change system for CNC cutting, cutting SETUP time by 20%. Collaborated on various 6SIGMA projects, reducing costs and boosting customer satisfaction. Contributed to the MP9 project for developing a Lectra cutting CNC tailored for automotive use.

Bachelor Of Engineering - Be, Mechanical Engineering

Occupational Safety And Health Postgraduate Studies