Christina M. Email & Phone Number

Ontario, Canada

Successfully supported the quality assurance, patient retention, and revenue goals of the clinic by managing the administrative aspects of the patient encounter, focusing on spearheading productivity through process improvement. Proactively managed the scheduling, billing, and patient communications process for 200+ appointments per day for 4 Chiropractors with a focus on maintaining an optimal patient flow and limited wait times to ensure patient retention.

Ontario, Canada

Successfully supported the IT software company in leading a seamless launch and transition to a new software at the Oakville Trafalgar Memorial Hospital by providing solutions-oriented IT support with a focus on minimizing delays and malfunctions.Facilitated employee training across the Surgical Daycare, Gastrointestinal and Mental Health Units; sessions included registration and transferring of patients from units/facilities, accessing summary/discharge forms, and patient charts.

Women, Gender & Sexuality Studies

Health/Health Care Administration/Management

Medical Terminology Certificate