- Project audits to ensure and maintain accuracy of all data submitted.- Obtained feedback on possible changes/modifications to the projects.- Provided administrative support to project management team.- Created project kick off decks, timelines and client signoffs of Microsoft Copilot Projects.

- Led multiple IT projects from initiation to completion, defining scope, roles, objectives, and deliverablesaligned with business goals.- Managed project budgets, ensuring cost-effectiveness and adherence to financial targets.- Monitored project performance to identify improvement areas, applying best practices throughout theproject lifecycle.- Conducted Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and SprintRetrospectives, to foster team collaboration.- Reduced sprint planning time by 15% through effective backlog refinement and estimation.- Leveraged Asana to enhance project tracking accuracy by 30%, reducing administrative tasks by 5 hours per week.- Collaborated closely with the development team to address and resolve issues, achieving a 20% reduction in the bug backlog.- Ensured 100% of activities were monitored, kept up-to-date, and reported for stakeholder transparency.- Enhanced customer response times by 25%, leading to increased client satisfaction and engagement.

-Management of internal communications.-Created intranet website to share company-wide information to employees.-Content creation for digital and physical internal media (newsletter, and billboards)