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Carmen Mora Pérez Email & Phone Number
Regional Lead - Travel and Expense Compliance
at
Roche
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Regional Lead - Travel and Expense Compliance
Location
Costa Rica
Company size
Who is Carmen Mora Pérez? Overview
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Quick answer
Carmen Mora Pérez is listed as Regional Lead - Travel and Expense Compliance at Roche, a with 101170 employees, based in Costa Rica. AeroLeads shows a matched LinkedIn profile for Carmen Mora Pérez.
Carmen Mora Pérez previously worked as EXO Cluster Section Lead at Roche and GCX Team Lead at Roche. Carmen Mora Pérez holds Bachelor'S Degree, Administración Con Énfasis En Negocios Internacionales from Universidad Castro Carazo.
Company email context
Email format at Roche
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Roche
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Profile bio
About Carmen Mora Pérez
A dynamic and energetic professional boasting over 8 years of experience in team management, leadership and quality assurance. Looking to leverage business strategy and coaching skills and successes to develop, motivate, and boost employee productivity and drive organizational growth.. I started to worked as a Technical support agent, after 2 years got promoted to Quality Analyst and Finally became a Supervisor.
Current workplace
Carmen Mora Pérez's current company
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Roche
7 roles
Carmen Mora Pérez work experience
A career timeline built from the work history available for this profile.
Exo Cluster Section Lead
Gcx Team Lead
Team Lead I
Through motivation and assertive communication, build rapport with agents, encouraging values such as teamwork, in order to improve their skills and make them succeed....
May 2019 - May 2020
Supervisor
Motivate and encourage agents through positive communication and feedback by using different coaching tactics to develop agents to become succeed within the company, monitor calls and provide coaching, analyze KPIs to Improve quality results by recommending changes, among others
Sep 2017 - Apr 2019
Quality Assurance Analyst
Responsible for identifying areas of service improvements and developing programs that improve the overall quality of the customer’s experience when interacting with the CallCenter. Improve the overall quality of the customer interactions, making improvement recommendations to the Quality Analyst Manager and monitors the result of stated recommendations. Gain the confidence and trust of others by demonstrating professionalism and expertise in an ever changing environment. Provide coaching and feedback as well as create action plan to accomplish company's objective.
Mar 2014 - Sep 2017
Microsoft Technical Support Representative
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Gather customer’s information and determine the issue by evaluating and analyzing the symptoms, troubleshoot and resolve technical issues for Windows Operating System such us: Windows Vista, 7, 8, 8.1 and 1, as well as Office 2013 and Office 365. Provide assistance for Virus removal and improve computer´s maintenance.
Oct 2012 - Mar 2014
Team & coworkers
Colleagues at Roche
Other employees you can reach at roche.com. View company contacts for 101170 employees →
MS
Manon Soraru
Colleague at RocheSwitzerland
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HB
Hermann Broeske
Colleague at RocheFlammersfeld, Rhineland-Palatinate, Germany
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FM
Fiona Milgrom
Colleague at RocheGreater Sydney Area, Australia
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SG
Sabah Ghandour
Colleague at RocheBasel Metropolitan Area, Switzerland
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MC
Morris Chiko
Colleague at RocheThailand
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FY
Felicia Yeow
Colleague at RocheSingapore
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CP
Chiara Panzi
Colleague at RocheUnited Kingdom
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OI
Olga Iakovleva
Colleague at RocheRussia, Russian Federation
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PM
Paweł Murawiński
Colleague at RocheCanada
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JZ
Jaroslaw Zdziarski, Ph.D.
Colleague at RocheRisch, Zug, Switzerland
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Manon Soraru
Colleague at RocheSwitzerland
View →
HB
Hermann Broeske
Colleague at RocheFlammersfeld, Rhineland-Palatinate, Germany
View →
FM
Fiona Milgrom
Colleague at RocheGreater Sydney Area, Australia
View →
SG
Sabah Ghandour
Colleague at RocheBasel Metropolitan Area, Switzerland
View →
MC
Morris Chiko
Colleague at RocheThailand
View →
FY
Felicia Yeow
Colleague at RocheSingapore
View →
CP
Chiara Panzi
Colleague at RocheUnited Kingdom
View →
OI
Olga Iakovleva
Colleague at RocheRussia, Russian Federation
View →
PM
Paweł Murawiński
Colleague at RocheCanada
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JZ
Jaroslaw Zdziarski, Ph.D.
Colleague at RocheRisch, Zug, Switzerland
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1 education record
Carmen Mora Pérez education
FAQ
Frequently asked questions about Carmen Mora Pérez
Quick answers generated from the profile data available on this page.
What company does Carmen Mora Pérez work for?
Carmen Mora Pérez works for Roche.
What is Carmen Mora Pérez's role at Roche?
Carmen Mora Pérez is listed as Regional Lead - Travel and Expense Compliance at Roche.
Where is Carmen Mora Pérez based?
Carmen Mora Pérez is based in Costa Rica while working with Roche.
What companies has Carmen Mora Pérez worked for?
Carmen Mora Pérez has worked for Roche, Uber, Teleperformance, and Teleperformance Costa Rica.
Who are Carmen Mora Pérez's colleagues at Roche?
Carmen Mora Pérez's colleagues at Roche include Manon Soraru, Hermann Broeske, Fiona Milgrom, Sabah Ghandour, and Morris Chiko.
How can I contact Carmen Mora Pérez?
You can use AeroLeads to view verified contact signals for Carmen Mora Pérez at Roche, including work email, phone, and LinkedIn data when available.
What schools did Carmen Mora Pérez attend?
Carmen Mora Pérez holds Bachelor'S Degree, Administración Con Énfasis En Negocios Internacionales from Universidad Castro Carazo.
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