Claudia Moussis Email & Phone Number

Wilmington, DE, US

• Led non-ERP integrations and migration of 3-rd party apps to Solenis’ SAP HANA after acquisition of Diversey in July 2023; $4.6 B, 85,000 customers, 8,900 employees, 25 locations, 19 SAP systems, 300+ integrations..
• Led M&A ERP – Non-ERP 3rd party applications integration of six applications in six months successfully without impacting plant production, product deliveries, operations, etc. for EU and LATAM; used IBM’s Sterling B2B.

Seattle, WA, US

• Led the design, implementation and delivery of highly complex cross-functional projects by creating new mechanisms, processes, tools, best practices, lessons learned, and technologies resulting in improved revenue.
• Executed transformational change that improved portfolio health by 40% and achieved a 9.4 score in Customer Satisfaction (.3 points above goal) by advising a Customer Segment Team (CST) with a portfolio of $110M in.
• Envisioned, developed, and supported the Voice of the Customer (VoC) mechanism for a Segment with a portfolio of $226M in direct revenue exceeding Customer Satisfaction (CSAT) by 3% (9.4, goal 9.1) and improving CSAT.
• Developed and launched decision-making insights dashboards for Revenue, Billable Bookings, and Unscheduled Backlog by automating processes to provide real-time data and reduced manual effort by 40% with 100% accuracy.

Houston, Texas, US

• Led complex projects and programs deploying Landmark’s Enterprise solutions on-time, within budget, and high-quality exceeding customer expectations using agile framework in cloud and non-cloud environments.
• Led a team of 16 engineers to develop, test, and launch an innovative product aiming to reduce workforce by 75% (from 1,200 to 300 engineers) by using Design Thinking, agile development, and technologies like angular.
• Led the development of a new cloud solution using Landmark's PaaS aiming to reduce well casing design cycle by 70% (from 12 to 4 months) using agile development, microservices, JBPM, CI/CD, in OEC with onshore and.

Spring, Texas, US

• Envisioned and co-developed a Project and Program Management Framework, tool, and best practices for the Petro Services department used to manage a $40M program over 3-years for a National Oil Company (NOC) expected to.
• Led planning, organizing, and directing activities for HR, Finance, IT, Office Management, Project Delivery, and Sales Support to deliver projects in energy industry. Expanded taskforce by 300% resulting in 200%.

London, England, GB

• Provided leadership to establish Shell Upstream America’s (UA) Enterprise Information Management (EIM) / SharePoint (SP) Strategy to migrate 37 TB of content from Live Link to SP and to improve findability, compliance.
• Headed the UA EIM/SP Program Roadmap managing the Business Transformation team. The program included an OCM workstream that used Shell’s OCM methodology. Worked with the business units (BUs) to map the process “As-Is”.

Houston, TX, US

• Provided leadership establishing global ECM strategy and roadmap to improve findability, compliance, reduce risk and inefficiencies. Focused on consolidating 34 disparate ECM systems to reduce cost to serve and improve.
• Developed global ECM strategy to address company's challenges and created actionable ECM Program and Roadmap for 2012-2014. Recommendation reduced EMC systems by 70% (10 from 34), improving business processes, and.

Greater Chicago Area, IL, US

• Managed an engineering consulting program with 22 initiatives for a National Oil Company (NOC) to optimize the entire E&P value chain. Program included engineering consulting and the implementation of a Digital Oil.
• Managed the development of the Petroleum Enterprise Intelligence (PEI) solution; a DOF solution for E&P to improve operational efficiency; within budget and on time.
• Successfully managed a global program to refresh 35+ servers in the US and Latin America for a customer in the O&G Industry; within budge, on time, and no downtime.

Monterrey, Nuevo León, MX

• As IT Director supporting three EVPs (HR and Safety, Legal and Environmental, and Back Office: Controllership, Internal controls, tax, treasury, procurement, IT, and Risk management), provided leadership for all.

Mba, Global Executive Mba

Computer Science Engineer, Mathematics And Computer Science