Chris Mowrer Email & Phone Number

Seattle, Washington, United States

Through market research identified opportunities in new product categories to add to ourinventory. For Q1 2023 this lead to a 64% increase in average monthly net profit over 2022and a 49% increase in profits over Q4 2022.Performed a competitive analysis of multiple selling platforms and identified those that bestmatched our product catalog. Used this information to expand to 3 additional onlinemarketplaces that led to an 12% increase in total sales.

Bellevue, Wa

Created modern interfaces utilizing responsive designs starting from mobile and working upwards to larger breakpoints. Defined and documented interaction standards for use across the Expedia global network. Prototyped and tested using a variety of tools including HTML/CSS, Axure, Sketch & InVision, and Balsamic.• Created information architecture for key flights features including seat selection. Designed a mobile first experience and developed multiple prototypes in Sketch and InVision. Managed reviews, requirements, and feedback with parter teams and defined scenarios for usability testing. • Served as UX Lead for the re-launch of Expedia Rewards. Worked closely with business to provide supporting features and content to help demystify a complicated program. Managed visual design and content schedules and deliverables. Responsible for coordinating with marketing to ensure consistent messaging and a coordinated release. The launch saw a 300% increase in new registrations in it's first month and over 1 million new registrations in the first quarter since release.• Worked extensively with usability to test and refine Expedia for TD prototypes in Axure and mockups for key pages and flows. Collaborated with and influenced business leadership to improve a complex user experience that bridged both company's websites. In the first quarter after release, over 100,000 new users registered and the project beat its annual revenue target.

Senior designer creating the visual system for the Microsoft Lync communication tools, including chat, phone, and video.• Led the user experience and visual design for the contacts and chat features driving richer media and simple interconnectivity regardless of which tool they’re using.• Managed the relationship with the Office design team and drove integration of Microsoft Office wave 15 user experience and visual design concepts into the product.• Created and maintained visual guidelines documentation throughout the product development cycle, defined workflow processes, managed design assignments, and particpated in production of redlines and final assets.

Directed 7 designers and drove the large aspects of the next wave of Microsoft consumer design for Xbox 360, Xbox.com, Xbox on Windows Phone 7, and MSN Games. • Art directed the daily content publishing on both Xbox 360 and Xbox.com for millions of users worldwide. Key improvements include the redesign of the Xbox 360 Subscriptions program, which increased Xbox LIVE Gold subscriptions by 47%.• Owned the information architecture for the redesign of Xbox.com. Focused on evolving the site from an information destination to a key hub for interaction with Xbox 360 and mobile gaming. • Established guidelines and processes for ongoing Xbox.com publishing that allow the designers to spend less time on production and more on creative innovation. • Delivered on organization goals for a unified gaming system. Established the information architecture and feature set for Xbox on Windows Phone 7. Redesigned the MSN Games website to incorporate key Xbox 360 features including achievements, friends and messaging.

Created a new team structure to support the creation of forward thinking gaming experiences across Xbox 360, Xbox.com, Games for Windows, MSN Games, and Messenger Games. Also increased efficiency in production processes and focused on skills and career growth for the 20 designers on the team. • One of 20 designers selected for the User Experience Leadership Program. With the goal of changing perceptions about design at Microsoft, created and continue to maintain the Microsoft Design Facebook page to share success stories from across the company. • Managed the designers who brought Facebook, Twitter, and Last.FM to the Xbox 360. In the first week of availability, 2 million users logged into Facebook via Xbox 360 and Last.FM streamed 120 million minutes of music. Facebook CEO Mark Zuckerberg posted that "This Facebook Xbox app is surprisingly good!"• Art directed the ports of 4 web based flash games to the mobile platform, providing definition and proof of concept of the process for external partners. These games will launch with Windows Phone 7.

Managed, hired, and trained a team of 9 designers to evolve the user experience on MSN Games and Messenger Games and support the daily production of artwork and content for over 11 million unique users. • Art directed the redesign of the MSN Games Badges rewards program, resulting in a 39% increase in page views and a 51% in unique users.• Collaborated with multiple game industry partners including RealNetworks, Oberon Media, and PopCap to create web UI designs for top tier clients such as Proctor & Gamble, Wal-Mart, Coke, and Disney showcased their games, provided fresh experiences for users, and brought in millions of dollars of marketing revenue. • Art directed the redesign of the Messenger Game Browser yielding a 30% increase in Messenger Games played.• General Manager, Karen Schulman, one of the founders of Pogo.com, praised my studio’s work as both “world class” and “best in the industry”.

Created concepts, comps, visual specifications, and final art assets for MSN Games. Promoted to User Experience Lead in August 2006 and managed 2-3 designers. Responsible for casual games platforms that included MSN Games, Messenger Games, Xbox 360, and Windows Mobile.• Created user interface for Xbox 360 title "Aegis Wing". Reduced production times by having artists trained to work directly in the development environment. The project provided the company with a compelling PR story about the ease of developing for Xbox 360, with the code having been written by 3 college interns.• Defined connected gaming experiences across mobile, web and game console platforms. Worked across groups and disciplines to create 2 demos and 2 working prototypes in just 3 months for a mobile game center. The project culminated with Bill Gates presenting the vision at E32006.• Owned the creation of custom game skins for advertising products. Expanded our portfolio of sponsorable games from 1 to 7 and established guidelines and processes for both internal and external production for all games.

Responsibilities included providing user experience leadership for projects, the design and user experience of all MSDN online properties, managed the relationship with our design vendors, and maintained and updated our graphics request processes and image library.• Led the design, implementation, and launch of the new Microsoft.com Masthead version 2.0, which included managing schedules and development/test/production resources. • Worked as UI lead in a large cross-team collaboration and created the Visual Studio 2005 Developer Center and the Visual Studio 2005 Express Beta sites. • Worked as part of the next generation MSDN user experience team that defined our user experience tenets, determined how they translated into updated navigation schemes, and created designs based on the results.

Worked as sole designer on the small team that created GotDotNet.com, one of the first Microsoft community related developer sites.• Responsible for all aspects of design for GotDotNet. Established and evolved the brand through 3 redesigns, developed all user interfaces, wrote UI specifications, created print materials, and enlarged the scope of the brand to include 5 affiliated communities. • User interface design and branding for GotDotNet Workspaces, an online collaborative development environment with features that included bug tracking, source control, release management, access control, and message boards.• Created all 3D character models, skins, animations, branding and game interface for Terrarium, a .NET Framework sample application. Very well received by developers and included in Bill Gates’ demo at the Professional Developers Conference in 2001