Founded this successful small business which grew by 300% over a 2-year period.Manage all day-to-day operations for commercial and residential clients in medical/healthcare, hospitality, financial, government and education industries.Responsibilities include but are not limited to application development; helpdesk assistance; network security auditing and testing; removal of viruses, spyware and malware; computer diagnostics and forensic evaluations; installation, monitoring and repair of hardware and software; selecting, purchasing and upgrading equipment; creating system backups; conducting emergency data recovery; resolving complex networking issues; preventative maintenance; web development. Hire, train and supervise 4 employees with long lasting retention. Promote business and products on multiple channels, including social media, online ad campaigns, production of video shorts, consistent blogging, personalized website utilization and word-of-mouth initiatives.Provide personalized one-on-one consultations and solutions to suit all services to the unique needs of each client. Conduct billing and account management via Quickbooks.

Provided servicing for healthcare/medical, financial, manufacturing, hospitality, retail and government/education industries.Responsibilities included sales, as well as the direct servicing and maintenance of all brands of servers, laptops, desktops, smartphone, networks and telcom systems via on-site and remote capabilities.Featured services included application development, database administration, disaster recovery, exchange administration, general helpdesk, ITIL services, IT service management, network planning and implementation, security audits and testing, virtualization engineering, VOIP, web development, Windows server administration.

Sales and service of cellular phones with base salary plus commissions; Actively manage 7-10 people; Responsible for schedule, inventory control, deposits, opening and closing store, weekly reports and customer retention;