Cameron Sullivan Email & Phone Number

Kansas City, Missouri, United States

Manage the successful onboarding of members to the new CommonWell Health Alliance network. Skilled at managing issue tracking systems and facilitating communication with clients, with a strong focus on creating robust documentation and processes. I work to ensure the program's long-term success through strategic planning and a strong attention to detail.

Oversaw a broad range of projects for a key strategic client, tracked escalations, and fostered collaboration among internal teams to achieve critical objectives. Demonstrated ability to manage complex programs, coordinating 10-15 diverse projects simultaneously to drive client satisfaction and business success.

Leader of a six person cross-functional team within our interoperability delivery organization which implemented HIE and cross-enterprise data exchange solutions for healthcare clients.Developed an improved new hire training process which ensured that new hires were able to build a strong foundation in our team, and have a more guided approach to learning.Collaborated with fellow managers and team members to streamline project process from kick-off to go-live. This allowed implementations to be done more efficiently, resulting in a 25% reduction in project timeline.Coordinated project timelines, tasks, and workload to lead my team to more than 300 various projects live over the past 2 years, resulting in success for our clients and increased interoperability of healthcare data.

Kansas City, Missouri Area

Achieved positive annual reviews, culminating in a “Distinguished” grade, the highest offered.Created new post-go live SOPs, reducing post-go live time by 50-75%, while increasing client knowledge and troubleshooting capabilities of our products.Contributed to overall team success by improving project collateral. This increased understanding of the products across all levels of our client and internal project teams.Led an effort to audit historical implementations to ensure adherence to updated standards, and to check for accuracy.Improved documentation and build tracking to increase effectiveness of implementations.Utilized incident management and root cause analysis to troubleshoot various issues that occurred during implementations.

Kansas City, Missouri Area

Worked with a multitude of hospital sites ranging from UPMC to Banner Health, implementing interoperability solutions to allow for the exchange of healthcare data. This was done either directly with State HIEs and hospital systems, or to CommonWell, a nationwide record locator service.Exhibited high levels of communication skills with internal and external project teams, and received numerous ‘kudos’ stakeholders.Worked with HL7 V2, HL7 V3, CDA, IHE standards, Cerner Millennium, Cerner CCL coding language, XML, Linux, and various other applications to ensure work was completed effectively.

Springfield, Missouri Area

Worked individually and with a team to accomplish a multitude of goals ranging from application support, to price adjustments and networking support.Participated and led the company wide roll-out of our help desk software, SiteHelpDesk, across 14 locations.Supported and maintained various applications including SX Enterprise ERP System, Tour De Force CRM System, Citrix XenApp 6.5, Windows Server 2003-2008, among others.

Kansas City, Missouri Area

Created and ran many different types of reports to assist the HR department with various tasks including employee relations and system audits.Worked on organizing and entering data for various applications and programs such as ADP Enterprise, Sum Total, and Cornerstone.Participated in the phased deployment of a new timekeeping system, Kronos.

Springfield, Missouri Area

As part of a work study Management course at Missouri State University, I worked within a team for the USDA to develop material for their NRCS program.. Within this team, I was the Database Developer, using my skills in SQL and Microsoft Access to develop a simple database to return job positions based on key words that were entered. I was able to apply my knowledge in a real world setting, while also practicing time management by juggling the project with course work.