Claude Rousseau Email & Phone Number

Jericho, Ny, Us

Stamford, Ct, Us

Stamford, Ct, Us

Stamford, Ct, Us

Evaluate existing and proposed jobs and classify them according to their levels of responsibility to determine their rate of pay. Also, research what comparable jobs pay in the marketplace, develop competitive salary structures to ensure to attract job candidates who can work hard and offer a long-term commitment. Duties include conducting salary surveys, examining predictions for market changes in salary ranges, interpreting salary data and performing analysis. Also participate in the communication and implementation of various components of Astoria's pay and rewards program, which includes base pay, bonuses, incentives and recognition programs. Provide guidance on compensation-related and performance management issues for the management team of Astoria. In addition, develop appropriate job descriptions and maintain the job description database for human resources use. Oversee the Performance Evaluations for all management and hourly staff within Astoria Bank.

Lake Success, Ny, Us

Coordinate project plans, track programs, and assist in providing deliverables and monitoring their accuracy and effectiveness. Act as a liaison/coordinator by representing Director of Retail Financial Services in all aspects of Retail Insurance, Business Banking, and Retail Investment Departments. Research, analyze, and create monthly, weekly and ad-hoc statistical reports and presentations for review by Senior Management, Directors, and Division Heads to determine process, profitability and identify trends. Assist Director of Retail Financial Services or Department Managers in analyzing market opportunities by segment to generate revenue, increase sales opportunities, and analyze results.

Processed commercial loans, analyzed credit reports and rent roll. Created tables, charts and spreadsheets for interpretation of statistical data. Designed bank forms, created flyers for the purpose of introducing new loan programs. Organized and participated in speacial events including producing invitations, creating agendas and presentation material. Acted as a liaison with Bank's Chairman to create and maintain Board of Directors schedules and presentation material. Previously worked directly with President to produce reports chronicling largest loan in Bank's Portfolio, maintained database for delinquent loans and generated monthly Board of Director's reports.

Continuous achievement and advancement in key administrative and supervisory roles. Ultimately, becoming right hand to Bernadette Castro, President, and Metropolitan area community leader and fundraiser. Drafted own correspondence in response to inquiries addressed to President. Coordinated, scheduled, and participated in special/fund raising events, meetings, conferences, travel and appointments. Public relations duties (press releases). Supervising all customer service functions: direct reporting staff, draft customer letters signed by President, extensive problem solving, decision-making regarding refunds. Credited with reversing negative refund trend (refunds down 27% over prior year). Trained and developed office personnel in all areas of administrative for 13 showrooms. Functioned as company representative regarding court matters.