Christopher Rubano

Christopher Rubano Email and Phone Number

Customer Success Manager at Salesforce Data Cloud @ Salesforce
san francisco, california, united states
Christopher Rubano's Location
Memphis, Tennessee, United States, United States
Christopher Rubano's Contact Details

Christopher Rubano work email

Christopher Rubano personal email

About Christopher Rubano

Well rounded, productive individual with over 10 years experience in the technical support, design, and consulting field -- and several years in customer service and sales, specializing in the food & hospitality industry. Highly developed communication skills and very detail oriented. Possesses extensive experience with computer hardware and software, including: Salesforce Marketing Cloud, Adobe CC, Articulate Storyline, MS Office, SQL, FileMaker, and Networking. Received promotions on several different occasions; learned new skills quickly and independently as needed.Specialties: Illustration and fine art, music production, technical and customer support, management

Christopher Rubano's Current Company Details
Salesforce

Salesforce

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Customer Success Manager at Salesforce Data Cloud
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Christopher Rubano Work Experience Details
  • Salesforce
    Customer Success Manager
    Salesforce Feb 2024 - Present
    Chicago, Illinois, United States
  • Salesforce
    Senior Technical Account Manager
    Salesforce Jul 2022 - Present
    Memphis, Tennessee, United States
  • Salesforce
    Technical Account Manager
    Salesforce Jul 2021 - Jul 2022
    Memphis, Tennessee, United States
  • Salesforce
    Signature Support Engineer
    Salesforce Apr 2017 - Jul 2021
    Memphis, Tn
  • Salesforce
    Training Specialist
    Salesforce Jul 2015 - Apr 2017
    Indianapolis, In
    Provide top-flight training to Support Analysts for the Salesforce Marketing Cloud. Produce multi-modal training material to ensure efficient knowledge transfer to internal employees. Identify general trends in Support cases, and provide additional training opportunities to shore up any knowledge deficiencies.
  • Self Employed
    Freelance Graphic Designer / Illustrator
    Self Employed Aug 2004 - Present
    Single-handedly bring designs from conceptualization to completion. Conduct interviews with client in preparation for design, produce conceptual designs following clients' parameters, and develop unique compositions based on the individual needs of client. Oversee interaction with printing companies, and proof finished product.
  • Salesforce Marketing Cloud
    Premium Support Analyst
    Salesforce Marketing Cloud Jun 2013 - Jul 2015
    Indianapolis, In
    Troubleshoot all levels of software issues for a marketing and CRM software platform. Ensure a high level of customer satisfaction for high-value clients. Coordinate internal teams, from development to sales & services, to support complex customized data solutions.
  • Salesforce Marketing Cloud
    Tier 1 Global Support Specialist
    Salesforce Marketing Cloud Aug 2012 - Jun 2013
    Indianapolis, Indiana
    Field inbound customer questions and resolve account inquiries. Troubleshoot technical issues, and provide information and training on Exact Target's products & services, ensure customer satisfaction.
  • Trader Joe'S
    Crew Member / Food Demonstration Specialist
    Trader Joe'S Apr 2011 - Aug 2012
    Lincoln Park, Chicago, Il
    Provide exemplary customer service to patrons from diverse backgrounds. Demonstrate superior knowledge of food, beverage, and cooking methods. Manage inventory, and ensure efficient replenishment of store wares. Lift boxes and items up to or over 50lbs.
  • Spyner'S Pub
    Karaoke Jockey (Kj)
    Spyner'S Pub Jan 2012 - Jun 2012
    4623 N Western Ave
    Knowledge of live-sound mixing, computer and A/V systems, and song library. Repair or customize equipment on-the-spot. Set and influence the mood of the crowd through crafting song playlists and between-song banter. Ensure a lively but respectful atmosphere through managing song playlist, engage or remove over-intoxicated guests in a peaceful manner.
  • Smashing Pumpkins
    Assistant Studio Manager
    Smashing Pumpkins Feb 2009 - Oct 2009
    Northbrook, Il
    Designed and built a digital database of studio equipment, aided set-up and tear-down of recording equipment, managed studio in the absence of Manager. Oversaw daily maintenance of building and equipment.
  • Computer Works Of Chicago
    Technical Support Representative
    Computer Works Of Chicago Nov 2007 - Oct 2008
    Chicago, Il
    Resolved technical issues arising from a proprietary POS software designed for independent and college bookstores. Fielded customer support phone calls, solved technical issues, maintained IT hardware, and administered SQL databases. Consistently achieved the highest customer satisfaction ratings in the department by building a positive rapport with clientele by consistently exceeding their expectations.
  • Starbucks Coffee Company
    Shift Supervisor
    Starbucks Coffee Company Aug 2006 - Jun 2007
    Supervised more than a dozen employees, cash control, opening and closing duties. Ensured the efficiency of an extremely fast-paced, results-oriented cafe environment by consistently exceeding customers' expectations. Established a comfortable and friendly rapport with patrons and employees. Coached fellow employees towards maintaining the high standards associated with Starbucks.

Christopher Rubano Skills

Web Design Graphic Design Illustrator Adobe Creative Suite Customer Service Illustration Os X Graphics Microsoft Office Logo Design Technical Support Html Music Production Customer Relations Pos Sql Databases Layout Adobe Illustrator Adobe Acrobat Editing Branding And Identity Marketing Typography Photoshop Instructional Design Technical Communication

Christopher Rubano Education Details

Frequently Asked Questions about Christopher Rubano

What company does Christopher Rubano work for?

Christopher Rubano works for Salesforce

What is Christopher Rubano's role at the current company?

Christopher Rubano's current role is Customer Success Manager at Salesforce Data Cloud.

What is Christopher Rubano's email address?

Christopher Rubano's email address is cm****@****ail.com

What is Christopher Rubano's direct phone number?

Christopher Rubano's direct phone number is +181579*****

What schools did Christopher Rubano attend?

Christopher Rubano attended Northern Illinois University, Indiana University-Purdue University At Indianapolis.

What are some of Christopher Rubano's interests?

Christopher Rubano has interest in Electronics, Civil Rights And Social Action, Illustration And Other Arts, Education, Home Improvement, Computer Training And Support, Science And Technology, Music, Human Rights, Arts And Culture.

What skills is Christopher Rubano known for?

Christopher Rubano has skills like Web Design, Graphic Design, Illustrator, Adobe Creative Suite, Customer Service, Illustration, Os X, Graphics, Microsoft Office, Logo Design, Technical Support, Html.

Who are Christopher Rubano's colleagues?

Christopher Rubano's colleagues are Dorian Stonie, Frank Cervarich, Kaaviyan Kanagasabapathi, Amol Hardikar, Vince Stuntebeck, Jesus Pacheco Morales, Alejandro Borges Cárcamo.

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