Caroline Santiago Email & Phone Number

Sydney, Nsw, Au

Wollongong, New South Wales, Australia

Spearheaded operational improvements by developing and implementing efficient document management systems, significantly reducing data retrieval times and improving team collaboration.Analyzed and reported sales and performance data, providing critical insights to upper management for decision-making and strategic planning.Collaborated with procurement and project teams to ensure accurate material take-offs, leading to cost reductions and timely project completion.Oversaw customer order processing and database management, ensuring compliance with company standards and improving customer satisfaction.Streamlined sales finalization processes, which reduced processing time and increased accuracy in documentation and reporting.

Pelmuwuy, Nsw

Improved administrative systems to enhance work efficiency, including optimizing the NetSuit tracking system for inventory control.Oversaw the documentation of freight movement, ensuring accuracy and timeliness in processing.Collaborated with the operations team to streamline receiving processes, minimizing discrepancies between shipping orders and actual deliveries.Provided administrative support for operational processes, contributing to the success of day-to-day warehouse management.

Sydney, New South Wales, Australia

Delivered high-level administrative support, including managing multi-line telephone systems, greeting visitors, and handling inquiries.Coordinated front-office operations, ensuring a welcoming and professional atmosphere for visitors and staff.Managed electronic and hard copy filing systems, ensuring quick access to necessary documents and maintaining compliance with organizational policies.Supported the executive team by organizing meetings, maintaining schedules, and managing deadlines.

Campinas, São Paulo, Brasil

Directed materials planning and inventory control, ensuring timely delivery and availability of resources to meet production schedules.Developed optimized production workflows, improving overall team efficiency and reducing lead times on critical projects.Utilized CEM from Alumisoft to track production resources and facilitate seamless coordination between manufacturing and sales teams.

Campinas, São Paulo, Brazil

Conducted in-depth analyses of field measurements and blueprints to generate accurate cost estimates for aluminum framework projects.Managed project cost documentation, revising estimates to reflect real-time data and ensuring that budgets aligned with project timelines.Partnered with contractors and suppliers to optimize material procurement, enhancing project profitability and on-time delivery.

Adv Diploma Of Leadership And Management

Advanced Diploma, Project Management

Bachelor Of Technology - Btech, Technology Information Management