Chris Simonds Email & Phone Number

Phoenix, Az, Us

Scottsdale, Arizona, United States

Scottsdale, Arizona

Responsible for growth and strategy for commercial and exchange business segments. Develop strategic roadmap that outlines growth and retention strategies from various business groups into a simplified strategy. Lead a team of strategic account executives that closely partner on new business strategy, underwriting, market intelligence, and go to market strategies

Scottsdale, Arizona, United States

Responsible for growth and strategy for commercial and exchange business segments. Develop strategic roadmap that outlines growth and retention strategies from various business groups into a simplified strategy. Lead a team of strategic account executives that closely partner on new business strategy, underwriting, market intelligence, and go to market strategies.

Managing benefit strategies for key health plan account. Directing implementation efforts with health plan account with multiple business lines. Member of account team providing work direction focused on promoting sales and client retention.• Managing client implementation of multiple business lines including clinical and financial strategic implementation for Medicare and Medicaid business.• Directing the development of a strategic plan to include enterprise initiatives including PBM and retail products.• Negotiating client contract amendments, financials and performance standards to align with corporate goals and initiatives.• Executing strategic plan encompassing client product upsell, client operational support and client services.

Managed operational strategies for key accounts within Medicare, Medicaid, Exchange and Commercial market segments. • Managed team of account managers responsible for improving client loyalty scores.• Directed client quality initiatives, managed process gathering insight at client level, and developed unique plans on client-by-client basis that assisted to strategically win renewals.• Partnered with sales team on overall strategic goals of health plan clients. Ensured day-to-day operations aligned with enterprise goals and initiatives.

Managed operational effectiveness to ensure client satisfaction and profitability. Provided project management for client benefit programs.• Directed quality control through management of account activity and internal operations, providing consistent, highly satisfied client performance measurements.• Managed implementation of all product upsells and plan design changes, ensuring accuracy of program specifications and project deadlines.• Managed and maintained client satisfaction which included achieving perfect top box scores for all clients.

Scottsdale, Arizona

Directed call center team, including the management and service of more than 5,000 member accounts. Managed the e-commerce site which included the execution of all marketing and client forum events. • Managed operations that included member service satisfaction, invoicing and client retention.• Presented product and service capabilities to new clients, including the CIA and local law enforcement organizations.• Consistently exceeded all new sales, product upsell, and client retention goals.

Orange County, California Area

Managed the completion of licensing and rezoning of the George Washington Lexington Hotel to ensure successful completion of property acquisition.• Managed the rebuild of the web, social media and booking agent sites that led to achieving 170% of property sales goals.• Co-developed TactiCall, a new sales web and social media strategy that successfully targeted niche markets.• Directed the disposition of operations, business assets and employment placement that exceeded strategy timelines and financial objectives.

San Clemente

Managed the strategies for recruitment and enrollment of international students which included compliance with Immigration and Customs Enforcement and Department of Homeland Security policies and procedures.• Managed the issuance of State department I-20 forms for student F-1 international visas.• Developed and delivered orientation and recruitment seminars that encompassed multi-cultural approach to recruitment and enrollment.• Successfully executed recruitment strategy that led to a 600% increase in enrollment.

Us Military Posts In Europe

United States Army, Infantry/CBRN Defense/Fusion Cell Intelligence Analyst • Graduated with honors from Chemical, Biological, Radiological and Nuclear Defense School.• Distinguished honor graduate from U.S. Army’s Infantry School at Ft. Benning, GA.• Successfully completed U.S. Army’s Fusion Cell Intelligence program.• Awarded Purple Heart, Combat Infantry Badge, Iraqi Campaign Medal, Global War on Terrorism Service Medal, Meritorious Unit Commendation and Army Service ribbon