Carlos Mujica Guevara Email & Phone Number

The Woodlands, Texas, United States

2445 Technology Forest, The Woodlands

Configuration, implementation, management, upgrade and support business application, working alongside of other IT teams (SAP, Database, Networking, Security). Implementation of tools and applications where expertise in a client/server/Citrix environment system exist. Extensive knowledge of the Server/Application development process, including.

The Woodlands, Texas, United States

Responsible for providing high quality consulting services to existing clients and contributing to business development activities. Primary role is to contribute to projects that involve technical subject matter, technical methodologies, or other areas requiring understanding of complex information systems. Familiarity with environmental, health and safety.

1735 Hughes Landing, East Building.

• Responsible for the Projects technical design, planning, implementation, support at the highest level of performance tuning and recovery procedures for mission critical enterprise systems (2500+ servers). Propose and.
• Support compliance initiatives and company’s systems/ hardware audits.
• Provide system administration of hardware, operating systems, Active Directory and overall solutions.
• Correct hardware/software failures by working with appropriate vendors and site contacts during and outside business hours as necessary.
• Performs own work and provides assistance to other technical teams as directed.
• Understand and Maintain server Storage (NAS / SAN) and monitor system performance.

Petrolera Petropiar (CHEVRON-PDVSA)

Extensive hands-on Refinery’s technical projects and IT skills to cover installation, configuration, administration and advanced server troubleshooting. Manage and plan ahead resource computing infrastructure as a service to fast deploy servers for user and application usage. Manage projects for live running pilots and proof of concepts using agile.

Petropiar (CHEVRON-PDVSA)

• Installed, maintained and upgraded enterprise server hardware and Microsoft Windows O.S.
• Domain Controllers configuration and administration.
• Builds and installs server hardware according to architectural standards. Develop and maintain security standards.
• Server administration and troubleshooting; monitor and back-up or directly administer selected servers and other network infrastructure. VMWare administration and troubleshooting.
• Respond to, evaluate, and prioritize all tickets assigned to server support group and resolve issues efficiently and effectively.
• Administer Active Directory, GPO’s, OU, Security Policies, Users and Computers accounts/groups permissions in a Windows Domino Server platform.

Barcelona, Venezuela

• ChevronTexaco, ConocoPhillips and PDVSA Partnership, Orinoco Heavy Oil Belt.Responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers. As a Helpdesk.
• The Service Desk Engineer Level 2 position is responsible for providing high level support to clients over the phone, through remote sessions, or in person.
• New user setup on Active Directory network
• Respond to, evaluate, and prioritize all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively, Support for client applications
• PC configuration and troubleshooting - OS, hardware, and software, maintenance/preventative maintenance.
• Printer installation, networking, configuration and troubleshooting

• ChevronTexaco, ConocoPhillips and PDVSA Partnership, Orinoco Heavy Oil Belt.
• On line bilingual support for all AMERIVEN sites: Upstream (UP), Downstream (DW), Marketing (JMD-Caracas) and CBP Main Building.

• On line service and support of all HP Gold Contracts spread in all Central America, Caribbean zone and Ecuador.

• Responsable de la administración, instalación, migración y el dictado de cursos de la herramienta administrativa WFM de ticket en Venezuela y Colombia.

• Bilingual On line support and basic trouble shoot for all HP products in Central America, Puerto Rico and Venezuela

Master’S In Information System Management And Business Technology

Bachelor’S In System Engineer, Information Technology

Activities and Societies: Tennis TEAM

Associate’S In Mechanical Engineering Technology, Industrial Technology University., Mechanical Engineering

Education record