Craig Muller Email & Phone Number

Manchester Area, United Kingdom

United Kingdom

Remote

I have coordinated penetrations test arrangements on a FTSE100 stock market trading portal to deliver a series of scoped engagement to identify platform vulnerabilities. The remediation process is a risk-based approach to meet the requirements of the regulator (the FSA) which is on-going internally and so far achieving organizational SLA’s. I have also delivered and coordinated activity for the Saudi Arabian National Cyber Authority (NCA) which mirrors the UK Cyber Ready scheme, delivering online learning and cyber certifications support for students in Saudi Arabia. - Managing online meeting technologies and services to host virtual classrooms.- Working alongside other trainers and support staff to manage training labs and virtual work environments.- Providing technical support with onsite coordinators for students experiencing difficulties with learning platforms and applications.- Serving as project coordinator between management, on site coordinators and online teaching faculty.

Blackpool, United Kingdom

At Rainbow Systems, we managed network and security solutions for companies across the North West who did not have a dedicated IT department. Rainbow Systems assisted in maintaining regulated security standards and practices as required from ISO27001, GDPR and Cyber Essentials (CE) across SME’s. I actively conducted assurance activities with several businesses daily to provide both on site and remote support, as part of my role I developed secure builds, monitored system health, implement AD-DS environments, performed network hardening, asset management and risk assessments.- Using vulnerability scanning software such as NESSUS to recognize and remediate vulnerabilities found within client networks.- Routine checks of network through system logs and ensuring baseline security standards in place to reduce risk of intrusion and unlawful use.- Identification of risk elements posed to the company and proposing mitigation efforts through drafting of risk assessment plans with company stakeholders.- Experience with varied set ups and client servers including Server 2012 and server 2016, usage of PowerShell to automate reports to present monthly to clients.

Blackpool, United Kingdom

Working with a team to provide great customer service daily.Responsible for handling of money and delivery of stock orders.Providing an approachable and friendly atmosphere for customers.Covering shifts of other departments and working overtime if the need arises.

Blackpool, United Kingdom

During my time at this academic institution, I was responsible for the maintenance of a network for 1500 concurrent users. Due to safeguarding issues relating with younger students it was important to maintain stringent access lists for individual student groups and faculty. As well as asset management lists as the academy was at the time a recognised Regional Apple Training Centre and as part of this agreement both faculty and students were given iPad tablets for work and study. - Enforcing acceptable use policies and enforcing safeguarding requirements of supplied laptop and tablet devices with Mobile Device Management tools such as Meraki while also managing access lists for faculty and individual student group bands.- Maintaining secure systems through review of system logs to identify and mitigate against unethical or unlawful use.- Performing risk assessments and drafting of risk analysis plans to protect life and mitigate against disaster.- Usage of MS Server 2012 and Active Directory to manage new users and disable old user accounts, implementation of workstation hardening via Group Policy.- Using asset management software to track site assets and company-issued tablets to assist in auditing.

Blackpool, United Kingdom

Working as a seasonal conductor for a busy LRT line based in Blackpool that serves 11 miles of track, used to working with team members to provide excellent customer service to residents and holidaymakers using our service to navigate Blackpool, Cleveleys and Fleetwood.

Blackpool, United Kingdom

Bsc (Hons), Network Engineering (Cyber Security), Expected 2:1

Foundation Degree, Computer Engineering, Distinction

Bachelor Of Technology - Btec, Btec For It Practitioners, Pass/Pass