Sponge is a digital learning agency with multinational client list (e.g Tesco, Lego, Pfizer, Snap, Meta)• Product Owner of a new SaaS learning and development data analytics application focusing on businesses struggling to demonstrate the effectiveness of their learning initiatives and contribution to the companies success• I worked closely with industry subject matter experts and carried out interviews with key clients to uncover the opportunities in the target market, the value proposition, business goals and model, ultimately informing the product roadmap and further developing the product vision• Alongside core product management skills knowledge of xAPI, learning transfer modules (LTEM, Kirkpatrick) and data visualisation have been key for this role• Created product life cycle process for use at Sponge to promote the use of product centred practice and user centred design• Using my experience of agile methodologies I supported and coached the development teams and POs adoption of Scrum and agile to move from a reactive to strategic and outcome driven way of working

Product manager in a digital marketing and product development agency specialising in the igaming industry.• Responsibility for two Canadian websites to create products users love and drive growth in the Canadian market.• Core responsibilities are to set the product vision, mission and create OKRs to provide focus, identify opportunities and guide the sites to future success.• Working with a product team consisting of SEO, Content Editors, Product Designers, Engineers, Delivery Manager, Engineering Managers, Product and Business Analysts.

Product Manager for a new Just Eat capability and development team.• Tasked to provide industry leading self-serve tooling to Just Eat Restaurant Partners enabling them to intuitively and easily manage their menus to suit the needs of their business and to help realise their business’ potential• Collaboration with UX and User research to build a picture of our users’ wants and needs• Collaboration with product analytics team to define north star and product metrics• Collaboration with engineers in UK (Bristol & London) and Canada to leverage the Tech capability and work with Tech restraints• Stakeholder management of broad business areas that included Exec and senior level finance, sales and operations as well as other product areas at Just Eat that would be impacted by the new capability

Member of a busy FinTech function working closely with Product manager and Delivery manager in the restaurant invoicing team providing multiple international finance teams with commercial data, enabling them to complete their operations and restaurants with their invoicing information for their business management• Working with an engineering team located across different countries and cities• Problem analysis and requirement elicitation with stakeholders located in multiple countries and cities• Facilitation of solution design, backlog creation and management• Use of analysis techniques, including user journey mapping, value mapping, stakeholder analysis, persona identification to provide focus and clarity on the desired outcomes• Promotion and definition of the Business Analysis function with the team• Coaching and development of best working practices to adapt to fast moving innovative company

Complex role encompassing product owner, business analyst and project management responsibilities creating a web application enabling ALD to sell its car lease products online• I joined in the very early stages of the creation of the digital development department at ALD where I helped shape the working practices of the Business Analysis team and how this new department interacted with and communicated with the more traditional operational and finance business function• Member of Scrum development team working in 2 week sprints• Backlog ownership and sprint planning, working incrementally with business stakeholders to deliver key business initiatives• Requirement elicitation and requirement document writing• Product development, promoting creativity and innovation to overcome problems

Multifaceted role with responsibilities in product management, warehousing, logistics, account management, supplier management, business analysis and data analysis.• Successful integration of a new composite supply solution in to the business• Delivery of new operational and business process• On boarding of multimillion pound contracts• Analysis and review of composite business

Focus on system integration between Bibendum and new warehousing and logistics partner • Delivery of developments to Bibendum ERP system (Enterprise Resource Planning) enabling successful move to new business partner• Delivery of 2nd Phase integration solutions in line with business demand• Business analysis, problem solving and strategic planning in multiple areas of business operations

• Planning and implementation of technical and procedural changes to the ERP system (Enterprise Resource Planning)• Development of business reports to support multiple departmental needs and enable decision making based on statistical data• Bringing about cost saving by improving operational efficiency throughout the company

• Coordination of multiple national account openings, liaising with customers regarding stock and logistical information to ensure a smooth integration of business needs • Providing day to day support to the National Account Director and National Account Sales Managers• Organisation of other sales support team members, ensuring proper procedure to drive maximum profits from customers

• Responsible for day-to-day running of a branch of Oddbins ‘Ultimate Wine Store’. Administration, customer service, communication of products to customers, implementation of promotional changes, merchandising, stock control, cash handling, delegation of duties to wine advisors and staff training• Tailoring of stock levels to reflect the store’s demographic, increasing sales through identification of customers’ changing needs• Organisation and hosting of fine wine tastings, raising customers’ awareness of range of products and increasing sales of our fine wine selection

• Determination and evaluation of stability and performance for new and existing products in support of the registration and maintenance of IVAX Pharmaceutical UK product portfolio• Major responsibility includes the calibration, and update of calibration records for the dissolution equipment complying with FDA and BP guidelines• Continuous training throughout, including training of others, and updating of Standard Operating Procedures